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My Landlord Hired A Hack...Not A Surprise

 
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Old 08-25-2019, 07:26 PM   #1
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My Landlord Hired A Hack...Not A Surprise


So I rent in the town I grew up in mostly due to high taxes and two of my three kids are in college. So we just want to wait out our 3rd child until she graduates. Then we are moving out of this town and closer to where we will be buying investment properties.

I have done a lot of the work myself on this house just because I know that it will be done right. When we moved in I reset the back paver patio, I made an under the stairs access panel, replaced the countertop in a make up area and replaced the top in a powder room. I like my landlord and she hasn't raised our rent in 3 years and we just signed another three with only a hundred a month raise for the last two of that lease. So not a bad deal. Not to mention I got all of the materials for free on the above work I did.

So fast forward to Friday. The windows are aluminum single pane sliders. So crap for this area of the country as far as energy efficiency goes. Problem is they leak like a sieve. When it rains with any wind there is water pouring in. My landlord agrees to get new windows. I price them out Pella double hung and come in at $6k for 8 vinyl windows plus my materials and installation. So I would be sitting at around 10k giving her a decent break on everything (windows with only 10% markup). Like I said, we have a good thing going.

So these yahoos show up and I can already tell this is a side gig. One is driving a corporate restoration van. They unload the windows and start removing the large front window. My office is in the same room. I am sitting here watching them and it's hysterical, until I realize they can't figure out how to remove this window what disaster will the installation be. Spolier...HUGE!

They are replacing the large slider with two double hung window. They install one window, attached the mullion and then try to wedge the other window in place. The end of getting it in and "secured". Problem is, they didn't flash the framing, the didn't put a solid block under the window, didn't tape the window on the outside, no caulk and they installed all of the exterior trim and started on the interior without insulating. What insulation they had put in was fiberglass stuffed in a few areas. And get this, the window was being held in by three screws and the sides were not shimmed from framing to window. (See pics)

At this point I call my landlord and tell her she needs to get out here and these guys need to stop. The windows is going to leak worse than it was.

So she gets here and she asks him about a few things. I am sitting here listening to this hack explain that he's installed windows for years and that he will install the insulation and fix the jamb extentions...oh yeah, they installed jamb extensions and the bottom had a hump in the middle and the left side crown so far in that you could see daylight at the top. As soon as he says he knows what he's doing and that he will fix those issues, I get up and call him out. I told him if you knew what you were doing you would have set this right in the first place. If I wasn't here you would have left this as is and walked away. Meanwhile I have water pouring into my house and we will start getting sick from the mold and my landlord will be stuck with a bill for new windows, some where to put us up and all of the repairs caused by your shoddy
work.

I tell them both that the window needs to come out and it needs to be installed properly. That's when I get my bags and a few materials they failed to bring and show them how to install the window.

Long story short, the window that took them 6 hours to install improperly was out and reinstalled in an hour and a half and that's with showing them how to do it right. At the same time they had removed the sink window. So while they were trimming the front window my brother and I installed the sink window. Took us 30 minutes.

Yesterday I call my landlord and say those guys don't know what they are doing and should be allowed to install a thumbtack on a wall let alone windows on a house. She said she spoke to him and he assures her he knows what he's doing and that they will install the flashing but can't do it my way as it will take too long and waste too much time. I said that's fine, but I will be here and if they aren't doing it right I am going to stop them and make them do it right. That's when she told me that he didn't want me there and that I wasted too much of his time Friday. I told her to fire him, pay me whatever labor is left on the job, pay for the materials I have to buy and I will finish. We should have them all installed in a day. But my goodness. How in the world do these guys work for years hacking away at people's houses. I get a complaint when the water pressure is low in the new shower because they are low flow fixtures.

Well, enjoy the pics ladies and gents.

My Landlord Hired a Hack...Not a Surprise-2019-08-23-11.43.57-1.jpg

My Landlord Hired a Hack...Not a Surprise-2019-08-23-11.44.15-1.jpg

My Landlord Hired a Hack...Not a Surprise-2019-08-23-11.45.45-1.jpg

My Landlord Hired a Hack...Not a Surprise-2019-08-23-11.46.03-1.jpg
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Old 08-25-2019, 07:28 PM   #2
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Old 08-25-2019, 07:37 PM   #3
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Re: My Landlord Hired A Hack...Not A Surprise


So you did a chitty install and are posting pics blaming a guy?
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Old 08-25-2019, 07:46 PM   #4
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Re: My Landlord Hired A Hack...Not A Surprise


After the first day and her being there to see it, I'm surprised it took you to convince her to fire the guy...
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Old 08-25-2019, 07:51 PM   #5
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Re: My Landlord Hired A Hack...Not A Surprise


Looks like one was racked as well.

Once everything is covered up, no one is the wiser....
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Old 08-25-2019, 07:57 PM   #6
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Re: My Landlord Hired A Hack...Not A Surprise


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After the first day and her being there to see it, I'm surprised it took you to convince her to fire the guy...
She's not from here. That's all I will say. Cheap is the word.
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Old 08-25-2019, 07:57 PM   #7
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Looks like one was racked as well.

Once everything is covered up, no one is the wiser....
Oh they were all over the place. Nothing was level or plumb. The mullion didn't even touch the one side at the bottom. They were so clueless.
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Old 08-25-2019, 08:07 PM   #8
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Re: My Landlord Hired A Hack...Not A Surprise


The first thing I can see is they used standard sized windows not custom sized. That makes it almost impossible to install correctly. Even a rookie can get a decent t install if they are measured right.

How do you even get that big of gaps and think it is a good job.

Hopefully she fires them.

Oh, and dont take this the wrong way, but 8 windows for 10k at a discount is crazy. At least around here.

Not seeing the windows, it would be around 3,500 and I would be fighting to get that, especially on a rental.

Not Pellas of course, but mid grade Milgards and the hacks would be doing Plygems.

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Old 08-25-2019, 08:09 PM   #9
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The first thing I can see is they used standard sized windows not custom sized. That makes it almost impossible to install correctly. Even a rookie can get a decent t install if they are measured right.

How do you even get that big of gaps and think it is a good job.

Hopefully she fires them.

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I had quoted custom/semi custom windows. They quoted her stock garbage. Since I don't own it, I honestly don't care. But I want it to at least be done as right as it can.

And yes, she fired them and I am going to install.
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Old 08-25-2019, 08:31 PM   #10
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I have done a lot of the work myself on this house just because I know that it will be done right.

So I would be sitting at around 10k giving her a decent break on everything (windows with only 10% markup)

I told her to fire him, pay me whatever labor is left on the job, pay for the materials I have to buy and I will finish.
I don't know TNT, based on your experience with her home, and your description of this, part of me thinks you potentially got played this time... She just got you to install the crap product correctly (and you fixed their mistakes for free on the first two BTW, while losing money doing so) at much less than you'd normally charge for an install... she KNOWS with you "it will be done right"...

Only silver lining is at least you'll know it's done right while you're living there and you made a little side coin (although not what you usually make)...

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Old 08-25-2019, 08:33 PM   #11
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Re: My Landlord Hired A Hack...Not A Surprise


Are they using insert windows in a new construction opening?
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Old 08-25-2019, 09:05 PM   #12
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I don't know TNT, based on your experience with her home, and your description of this, part of me thinks you potentially got played this time... She just got you to install the crap product correctly (and you fixed their mistakes for free on the first two BTW, while losing money doing so) at much less than you'd normally charge for an install... she KNOWS with you "it will be done right"...

Only silver lining is at least you'll know it's done right while you're living there and you made a little side coin (although not what you usually make)...
I don't think so. She was all set for this guy to come back Saturday. I honestly think it's two things. It's a rental and she wants it as cheap as possible. She actually trusts this guy and really doesn't have a clue to anything construction.

EDIT: The work that I have done was not anything they knew I could do or wanted to do. When we moved in my oldest was graduating and I wanted to have a nice backyard. The other stuff was also not solicited. She thinks everything was fine. I couldn't stand the acrylic tops and since my wife works at a granite fabricator, it's all free. Much easier to clean. As for the storage, I wanted the access. Took an hour to cut, frame and make the door. Now I have a ton of storage easily accessible.

I have also worked on her house. She isn't cheap when it comes to that. I am going to reroof a flat roof and install a raised deck tile system on a 2nd floor balcony this Fall. I have also built custom cabinet inserts for her kitchen.

I know when someone is pulling a fast one on me, she's doesn't have the capacity.

I also do some work on her other properties. I was too expensive on this one and didn't have the space in the schedule to fit it in. But that was 6 weeks ago when the yahoos were supposed to actually do this.
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Old 08-25-2019, 09:11 PM   #13
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Are they using insert windows in a new construction opening?
Yeppers. They didn't know what they were doing at all. They thought they were going to pull the sliders and insert these bad boys. When that didn't work they just pieced it together. I am building jambs where I can and doing the best on the other windows. I'm actually cutting back the siding and sealing everything and then install brickmold. Anything is better than what is there right now and she isn't about to buy more windows.
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Old 08-25-2019, 09:12 PM   #14
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That is some *****ty work, insane. I can only imagine the exterior trim widths are huge, not to mention needing new paint on the walls or massive casing.

I wouldn't have allowed them to continue either.
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Old 08-25-2019, 09:17 PM   #15
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That is some *****ty work, insane. I can only imagine the exterior trim widths are huge, not to mention needing new paint on the walls or massive casing.

I wouldn't have allowed them to continue either.
4 1/4 casing. The exterior wasn't so bad on the front one.

The others I am just cutting back for brickmold. They will be a much tighter fit according to my numbers.
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Old 08-25-2019, 09:33 PM   #16
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4 1/4 casing. The exterior wasn't so bad on the front one.



The others I am just cutting back for brickmold. They will be a much tighter fit according to my numbers.
So not vinyl siding I take it?

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Old 08-25-2019, 09:49 PM   #17
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Rob, I thought we were friends, what you ratting me out like this for....

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Old 08-25-2019, 09:53 PM   #18
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They thought they were going to pull the sliders and insert these bad boys.
Well, yeah, anyone with years of installing windows would think that
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Old 08-25-2019, 10:12 PM   #19
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Re: My Landlord Hired A Hack...Not A Surprise


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It's a rental and she wants it as cheap as possible.

I have also worked on her house.

I was too expensive on this one and didn't have the space in the schedule to fit it in.
Sounds like she got what she wanted... great work from a contractor she knows who's done work on her own house and for whom she watched him demonstrate he could do the job she needed on a rental for free, and got it for as cheap as possible...

Could've been a coincidence, but then again...

Either way, at least you won't have to worry about leaking while you're there...
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Old 08-26-2019, 07:31 AM   #20
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Re: My Landlord Hired A Hack...Not A Surprise


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As soon as he says he knows what he's doing and that he will fix those issues.
I'm surprised he didn't say "I haven't had one fail yet..."

It's so hard to see shoddy work done for family, friends, neighbors and even on a few rare jobs where I have been a sub. Unfortunately, I have come to find, homeowners are poor judges of quality and often just base it on price and what the finishes look like (not the actual installation process). I struggle between my ethical obligation to point it out, or just keep quiet and let them figure it out on their own.

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