Should I Charge Client Extra. - Remodeling - Contractor Talk

Should I Charge Client Extra.

 
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Old 06-09-2019, 08:04 AM   #1
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Should I Charge Client Extra.


gutted this bathroom . done tons of these over the years .
we`re at the point now where the tile guy just finished his tile in the shower.
after he finished , i came in , and saw the tile went from flush to the wall on the bottom , to a full inch our on the top.
he leveled the tile as he should ,
apparently . the existing wall was off plumb a full inch top to bottom.
so now i have to re-do that wall
too much to float out
so i`m gonna take the drywall out , and re-level that wall from where the tile ends.

its 5 feet of wall to the corner.
its an older house
but i kind of feel i should have checked the wall for this
on the flip side
client is acting as her own contractor . i`m the carpenter sub on this job ( usually i`m the coordinator).
i`ve endured electric that had to be re-done , and a/c vent ,installed in the wrong place
exhaust fan i had to hook up because electrician forgot to.
she really hasn`t coordinated anything, but i can`t really throw that in her face if i want to stay in good graces

unfortunately , homeowners working as their own contractor aren`t appreciative of the extra work you have to sometimes do.
they just think everyone is incompetent


should i charge for this , or just shut up ?
i really do care about call-backs and referrals
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Old 06-09-2019, 08:11 AM   #2
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Re: Should I Charge Client Extra.


I'd probably eat it or blame the tile guy. It sounds the tile should have followed that old wall a bit closer, or the issue should have been called out and addressed earlier.

On the other hand, if client is running the job and you had no control on this, then certainly bring it up and a "what happened here??" and try to get something for the extra work and materials. But do it all with a smile, like you're still on their side.

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Old 06-09-2019, 08:47 AM   #3
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Re: Should I Charge Client Extra.


I always thought the carpenter was responsible for getting framing ready for drywall, tile, whatever is going there. If a corner shower was going in, you'd make sure the corner was framed plumb and square. Tile has it's own requirements.

This is just part of the normal scope for me. If I have to bring in Tipi to shim an entire wall and floor, that's just a normal part of it.
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Old 06-09-2019, 08:55 AM   #4
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Re: Should I Charge Client Extra.


Unless they paid you to correct existing house problems you can charge them. An inch out of level is an existing house problem and needs shimming out. That isn't a normal building procedure, it's a correction procedure. And unless you discussed that you would make everything perfect in the house I would expect you to charge something for it.

But now that the tiling is done and you see the problem when did you know it was out of level by one inch? If you knew at the beginning and you didn't say to the client "Do you want this fixed, it's going to affect the tiling" then I think you're going to have to eat anything that has to be ripped out and redone. If this is a get it done cheap job and they are calling you out for not doing a perfect job, then it's on them and they are looking for champagne when they paid for beer.
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Old 06-09-2019, 09:02 AM   #5
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Re: Should I Charge Client Extra.


Did the tile guy float that all out on thinset?
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Old 06-09-2019, 10:15 AM   #6
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Re: Should I Charge Client Extra.


Why didn't the tile guy follow the wall?

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Old 06-09-2019, 10:41 AM   #7
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Re: Should I Charge Client Extra.


What was your original scope/understanding with the HO? What were expectations regarding your work?
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Old 06-09-2019, 12:25 PM   #8
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Re: Should I Charge Client Extra.


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Why didn't the tile guy follow the wall?

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Probably because then the shower door(s) would have to be trapezoids.
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Old 06-09-2019, 12:46 PM   #9
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Re: Should I Charge Client Extra.


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Probably because then the shower door(s) would have to be trapezoids.
I guess I'm not sure what he's describing...picture is worth a thousand words here...
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Old 06-09-2019, 12:49 PM   #10
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Re: Should I Charge Client Extra.


Pictures?
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Old 06-09-2019, 01:08 PM   #11
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Re: Should I Charge Client Extra.


I've never ripped one down to the studs, and not put a level on it! You should have seen some whacked tile coming...... and spoke up.
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Old 06-09-2019, 05:47 PM   #12
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Re: Should I Charge Client Extra.


Quote:
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Did the tile guy float that all out on thinset?
tile guy did thinset it that much ,
he is a real good tile guy

one of you guys mentioned the shower door
there will be a glass shower door, so he did technically do it correctly

now and then i run into tile guys who refuse to bend , and have to go level/plumb.
yea
he did thinset it out the full inch.

ha! i did go friday , tried to start floating the wall out. i had 2 bags of 20 minute mud . didnt put put a dent in it .
i`ll just cut it all out, and start over

client is a pretty nice lady also.
she is a foster mom , has 6-8 kids there.
their pretty well off .
i just hate when they try to save a buck , but don`t do their part.
also designer , is doing all by phone
come by now and then , and do your job !!
i stopped by twice , while the tile guy was working just to see how things were going .
, and i had no obligation to , just habit .
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Old 06-09-2019, 09:52 PM   #13
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Re: Should I Charge Client Extra.


You can charge her for squaring up the wall because that's extra. But not to rip out tile and re-tile after the fact. You should've checked all the framing to be ready for tile. Imo


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Old 06-10-2019, 06:29 AM   #14
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Re: Should I Charge Client Extra.


I’ve never heard of a tile guy building thinset up to an inch thick to make up for out of plumb walls, maybe a little deeper bed for a wavy wall but they generally don’t get to worked up over out of plumb or out of square walls. Glass getting cut at 1” out of square over 7-8’ is not uncommon. You should be ashamed of your wall but the tile guy should be ashamed of his work as well.
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Old 06-10-2019, 07:28 AM   #15
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Re: Should I Charge Client Extra.


Quote:
Originally Posted by woodspike View Post
tile guy did thinset it that much ,
he is a real good tile guy
Apparently not good enough to let someone know that there was a issue BEFORE he started, and he used 1" of thinset

A real good tile guy would have not proceeded without letting someone know what the final product would look like
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Old 06-10-2019, 07:34 AM   #16
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Re: Should I Charge Client Extra.


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Apparently not good enough to let someone know that there was a issue BEFORE he started, and he used 1" of thinset

A real good tile guy would have not proceeded without letting someone know what the final product would look like
Yup, it's the cost of a phone call.

I once did a bathroom renovation in which we had left a large wall mirror above the vanity in place. The tile guy installed the tile wainscot and left me with a 6' wedge of wall between the tile and the mirror, that went from about 1/2" to nothing, left to right (so the mirror was off for years). Never gave me the courtesy of a heads up, and argued why he was right because his line was level, and the client got to see it first. The best is that the client insisted I use that sub, per her designer.

(Btw, the solution was a piece of chrome applied to the bottom of the mirror to cover the gap.)

Last edited by MarkJames; 06-10-2019 at 07:43 AM.
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Old 06-10-2019, 07:38 AM   #17
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Re: Should I Charge Client Extra.


Quote:
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Apparently not good enough to let someone know that there was a issue BEFORE he started, and he used 1" of thinset

A real good tile guy would have not proceeded without letting someone know what the final product would look like
The 3G rule:
He wanted to get in, get out, and get paid. Samey-same as everywhere else on this planet.

Still, ffs....
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Old 06-10-2019, 07:47 AM   #18
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Re: Should I Charge Client Extra.


Quote:
Originally Posted by SmallTownGuy View Post
The 3G rule:
He wanted to get in, get out, and get paid. Samey-same as everywhere else on this planet.

Still, ffs....
What's "ffs"?
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Old 06-10-2019, 11:13 AM   #19
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Re: Should I Charge Client Extra.


for f$cks sake

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