How Do You Deliver Your Estimates? - Page 2 - Business - Contractor Talk

How Do You Deliver Your Estimates?

 
Thread Tools Search this Thread Display Modes
Old 03-01-2019, 09:29 AM   #21
Pro
 
Fishindude's Avatar
 
Trade: Industrial
Join Date: Aug 2017
Location: Indiana
Posts: 657
Rewards Points: 1,410

Re: How Do You Deliver Your Estimates?


Quote:
Originally Posted by builditguy View Post
I agree. I also said I am a terrible salesman. I think we need to realize, the way of business is changing. I remember the days when you would go look at a job, figure the job, then meet with the customer to go over everything. My closing rate is the same now as it was then. Some of the siding companies still do this. Of course their prices run almost 100% higher than everyone else, so they need to do that. They also have dedicated salespeople that work off of commission.

People are used to ordering stuff on the internet. They are used to communicating through email or text. We have to adapt to the times. Having said that, I don't think I will ever like text messages. I have customers that communicate that way almost exclusively. One day I got 44 text messages from one customer. That will kill your productivity.

I thought I should add, not following up with customers, is not all customers and not all jobs.
Larger jobs require multiple follow-ups and in-person meetings. Even some kitchens are considered larger jobs.
Look at what you just said above in bold. Wouldn't you prefer to be the guy making 100% more than the other guys?

You are correct that the world is changing and there is far too much email and texting going on. Understand and use that technology where it makes sense, not for everything.

If you want to make more money in construction, you need to position yourself as "somebody different", rather than just getting an apples to apples comparison like all of your competition. More face to face personal contact with key clients and learning some selling and negotiation skills will go a long way towards your bottom line.
Fishindude is offline  

Warning: The topics covered on this site include activities in which there exists the potential for serious injury or death. ContractorTalk.com DOES NOT guarantee the accuracy or completeness of any information contained on this site. Always use proper safety precaution and reference reliable outside sources before attempting any construction or remodeling task!

   

Advertisement

 

Old 03-01-2019, 12:01 PM   #22
GC/carpenter
 
Calidecks's Avatar
 
Trade: Decking, Railing, Carpenter/General Contractor
Join Date: Nov 2011
Location: Anaheim Hills, California (OC)
Posts: 40,489
Rewards Points: 114

Re: How Do You Deliver Your Estimates?


I ALWAYS send proposals by email. I don't have time to set of that many meetings with people. You either want me to do the job or you don't. I stay very busy. In fact clients don't want all those meetings either. They love emails.

Imo, the reason you think you need to drop off the price in person is too strong sale them. I don't need to do that and it's unethical imo.

Mike.
_______________
Calidecks is online now  
Old 03-01-2019, 12:03 PM   #23
GC/carpenter
 
Calidecks's Avatar
 
Trade: Decking, Railing, Carpenter/General Contractor
Join Date: Nov 2011
Location: Anaheim Hills, California (OC)
Posts: 40,489
Rewards Points: 114

Re: How Do You Deliver Your Estimates?


Quote:
Originally Posted by mkb View Post
How do you include all the verbiage that says they have 3 days to cancel etc...if the proposal is sent through QB? Or joist or any other estimate app?


If they accept my proposal, I then give them a contract with all that in it.


Mike.
_______________
Calidecks is online now  
Sponsored Links
Advertisement
 
Old 03-01-2019, 01:57 PM   #24
New Guy
 
BearCoveBrian's Avatar
 
Trade: Bathroom Remodels, Paint and Tile
Join Date: Feb 2019
Location: Portland, Oregon
Posts: 9
Rewards Points: 2

Re: How Do You Deliver Your Estimates?


First of all, wow. What an awesome response on this question, thanks for all of your input.

For the folks saying they don't have time to deliver them all in person, are you on site the majority of the time?
I suppose the role you're playing in your own company can also dictate your availability to have follow-up meetings. I find myself primarily client facing in my business, estimating, marketing, networking, etc. I'm generally only on site for drywall hanging/finishing/texturing and when we absolutely require another man. That being said, I've only been at this for a year and a half and don't have a huge backlog of referrals that a lot of the older cats I know have(I also strive to grow this company to a very large point) so marketing and sales is a constant mandatory for me.
From what I'm seeing here, I think my question plays out better differently for different people.
Have any of you played with asking every client for their preferred method of communication? Or do you just use the method that suits you best?
BearCoveBrian is offline  
Old 03-01-2019, 02:24 PM   #25
water re-locater
 
NYgutterguy's Avatar
 
Trade: Gutter installer
Join Date: Mar 2014
Location: orange/rockland ny NYC suburbs
Posts: 7,511
Rewards Points: 1,512

Re: How Do You Deliver Your Estimates?


Itís different for every business. A service business will operate differently than selling a 45k custom kitchen. For me I have no desire to play salesman all day everyday and some days I look at 5-7 jobs.

If it sounds like it could be a nice money maker ( a lot of footage, specialty gutters, soffit replacement etc.) I absolutely meet with the homeowner and sell myself, email an estimate and thank them for the opportunity to bid on the job wording in the email.

. I have success by not being to pushy ďsign now ď salesman and am told literally a dozen times a year how much they like my approach better than the 2 full time one call guys that were there before me.

If Customer sounds like theyíre just looking to save a few dollars on their $850 gutter replacement , or arenít local , Iíve often given an estimate from google maps or Iíll even tell them Iíll take a few bucks off if they send pics of the job and then email the estimate.




Sent from my iPhone using Tapatalk

Last edited by NYgutterguy; 03-01-2019 at 02:27 PM.
NYgutterguy is offline  
Old 03-01-2019, 06:59 PM   #26
GC/carpenter
 
Calidecks's Avatar
 
Trade: Decking, Railing, Carpenter/General Contractor
Join Date: Nov 2011
Location: Anaheim Hills, California (OC)
Posts: 40,489
Rewards Points: 114

Re: How Do You Deliver Your Estimates?


Let's put it this way. I don't need to deliver a proposal in person. It's the benefits of being will established with plenty of work.


Mike.
_______________
Calidecks is online now  
Old 03-01-2019, 07:04 PM   #27
GC/carpenter
 
Calidecks's Avatar
 
Trade: Decking, Railing, Carpenter/General Contractor
Join Date: Nov 2011
Location: Anaheim Hills, California (OC)
Posts: 40,489
Rewards Points: 114

Re: How Do You Deliver Your Estimates?


I can't take all the jobs I could if I wanted to. So if someone doesn't want me to do there deck because I didn't deliver it in person, oh ****ing well. Probably snooty anyway.


Mike.
_______________
Calidecks is online now  
Old 03-01-2019, 07:44 PM   #28
Pro
 
AllanE's Avatar
 
Trade: Home Builder
Join Date: Apr 2010
Posts: 259
Rewards Points: 781

Re: How Do You Deliver Your Estimates?


I generally send via email. This is after several meetings, discussions, email exchanges and an offer to meet or answer questions. I also send a contract, filled out for their signature with simple step by step instructions on how we consummate the deal. I don't see the purpose of meeting to simply submit, most people want to review at their own time, pace, without a contractor hovering over them.
__________________
http://aedwards.com
AllanE is offline  
The Following 2 Users Say Thank You to AllanE For This Useful Post:
Calidecks (03-01-2019), r a s (03-01-2019)
Old 03-01-2019, 10:00 PM   #29
Pro
 
builditguy's Avatar
 
Trade: Carpentry
Join Date: Nov 2013
Location: Missouri
Posts: 2,364
Rewards Points: 2,190

Re: How Do You Deliver Your Estimates?


Quote:
Originally Posted by Fishindude View Post
Look at what you just said above in bold. Wouldn't you prefer to be the guy making 100% more than the other guys?



You are correct that the world is changing and there is far too much email and texting going on. Understand and use that technology where it makes sense, not for everything.



If you want to make more money in construction, you need to position yourself as "somebody different", rather than just getting an apples to apples comparison like all of your competition. More face to face personal contact with key clients and learning some selling and negotiation skills will go a long way towards your bottom line.


No. I donít want to be like them. They are crooks.
I make an honest living and can look someone in the eye, when I see them at the grocery store.

The all mighty dollar ainít everything. There are other ways to determine if you are successful.


Sent from my iPhone using Tapatalk
builditguy is offline  
The Following User Says Thank You to builditguy For This Useful Post:
NYgutterguy (03-01-2019)
Old 03-02-2019, 12:48 PM   #30
Pro
 
Fishindude's Avatar
 
Trade: Industrial
Join Date: Aug 2017
Location: Indiana
Posts: 657
Rewards Points: 1,410

Re: How Do You Deliver Your Estimates?


Some estimates and proposals take many hours to complete when you factor in the job site visits, your time estimating, time gathering material quotes, time gathering subcontractor quotes, time spent figuring out how to build the job most efficiently, etc., etc. If you value your time (and subs and suppliers) to be worth anything, it would not be unusual to have several thousand dollars wrapped up in a sizable project estimate, proposal, and any presentation drawings or material.

If I'm going to invest that much of my own time and money, then they have to give me some face time so we can go through things in detail so that I know they clearly understand what they are getting. If done properly, this process also raises their confidence and trust in you and will up your closing percentage considerably.
Fishindude is offline  
Old 03-02-2019, 02:44 PM   #31
Pro
 
builditguy's Avatar
 
Trade: Carpentry
Join Date: Nov 2013
Location: Missouri
Posts: 2,364
Rewards Points: 2,190

Re: How Do You Deliver Your Estimates?


For those estimates, I do meet with the customer. I'm not talking about larger jobs. I'm talking about smaller jobs. Of course smaller means something different to everyone, but that is for each person to decide.

I also charge for estimates (minimal amount) and I charge for quotes (significantly higher.) Still not enough to cover my time, but enough to know if someone is serious.

Advertisement

builditguy is offline  


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Managing Estimates Hildebrand Business 4 08-13-2016 07:59 AM
Submitting and signing estimates and contracts with iPad, suggestions? Roofcheck Marketing & Sales 2 04-15-2013 11:04 AM
EDDM - Results Keeyter Marketing & Sales 80 03-30-2013 06:21 AM
Is anyone charging for estimates? EricMentalewicz Business 7 10-07-2012 08:32 AM

Join Now... It's Fast and FREE!

I am a professional contractor
I am a DIY Homeowner
Drywall Talk is for
PROFESSIONAL CONTRACTORS ONLY!

At DrywallTalk.com we cater exlusivly to professional contractors who make their living as a contractor. Knowing that many homeowners and DIYers are looking for a community to call home, we've created www.DIYChatroom.com DIY Chatroom is full of helpful advices and perfect for DIY homeowners.

Redirecing in 10 seconds
No Thanks
terms of service

Already Have an Account?