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Estimate Gone Wrong

 
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Old 08-02-2014, 07:37 AM   #41
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Re: Estimate Gone Wrong


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I once measured a job and was suppose to double the sq. footage. I measured have the deck. It was a 10,000 dollar job I accidentally bid for 5000. I was making up the contact when I found the mistake, I called them and told them exactly what happened, I also said I understand if they no longer want me to build their deck. If they do I can offer a substantial discount, but just can't do it for 5g. They emailed me and told me they still want me to do the job.

My point here is, as embarrassing as it was, honesty prevailed in the end. Of course in my situation all they had to do is measure thier deck to verify my mistake.

ive never bid a job for 1/2......3/4's, but not 1/2....you need to look at how you do things...come up with a double check system....this shouldnt have gotten past you............in this situation telling the customer the truth was best....i wouldnt work for 1/2 price either
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Old 08-02-2014, 07:40 AM   #42
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Re: Estimate Gone Wrong


Wonder how much out of pocket closing costs these owners had for the loan they ned to renegotiate with the bank? And now your name is floating around at hat bank too.
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Old 08-02-2014, 09:08 PM   #43
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Re: Estimate Gone Wrong


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Wonder how much out of pocket closing costs these owners had for the loan they ned to renegotiate with the bank? And now your name is floating around at hat bank too.
No closing costs on HELOC's at either of my banks.
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Old 08-02-2014, 09:31 PM   #44
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Re: Estimate Gone Wrong


The truth and an apology for the error works best.

Go with that then requote it.

If they accept you will feel best about that refreshing approach and move forward shame and guilt free with your self respect fully intact.

If they don't hire you at the requited price then they would not have hired you had you quoted it right any way so you lost nothing.

You made a mistake. Own it and move on.

Last edited by PoleBarnsNY; 08-02-2014 at 09:34 PM.
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Old 08-03-2014, 02:10 PM   #45
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Re: Estimate Gone Wrong


Be honest and tell your customer that you made a mistake! Then, you can mention your 30-day acceptance limit.

To say that your price increased significantly in 30 days would cause a credibility gap with me and I would prefer for you to tell the truth and then we can move forward with a clean slate.
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Old 08-03-2014, 02:16 PM   #46
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Re: Estimate Gone Wrong


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Originally Posted by huggytree View Post
ive never bid a job for 1/2......3/4's, but not 1/2....you need to look at how you do things...come up with a double check system....this shouldnt have gotten past you............in this situation telling the customer the truth was best....i wouldnt work for 1/2 price either
Didn't I say I caught it before the contract? I don't need to look at anything I just made a simple measurement error, that's all.
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Old 08-03-2014, 08:17 PM   #47
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Re: Estimate Gone Wrong


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Didn't I say I caught it before the contract? I don't need to look at anything I just made a simple measurement error, that's all.
come up with a method that double checks your measurements

i try to have a double check system for everything
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Old 08-03-2014, 08:44 PM   #48
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Re: Estimate Gone Wrong


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come up with a method that double checks your measurements

i try to have a double check system for everything
Again, I double checked my measurements while I was drafting a contract. That's how the mistake was caught. Not sure what more I could of done. I prevented it before it happened. I'm not obligated to no one until a contract is signed and the proper three day right to rescind has been given to the HO.
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Old 08-03-2014, 09:42 PM   #49
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Re: Estimate Gone Wrong


I don't double check any thing.

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