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Business Growth

 
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Old 05-15-2019, 04:13 PM   #1
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Business Growth


I've been in business for 10 years, mainly providing a handyman service to apartments and HOA's. Which create opportunities for larger projects like perimeter fencing, roofing, and repairs. The majority of the work performed is correcting other contractors mistakes or poor craftsmanship. We have some experience local municipalities in public housing and a couple room additions and remodels.

We haven't seen much growth in the past 5 years. I believe some of my challenges are personnel (recruitment and retention), estimating, project managing, and benefits (health insurance). Some area we've considered for expansion is house fixing, new construction, and federal government (8a).

So I'm interested in hearing some stories or advice from other owners who broke the seal of being stagnant.
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Old 05-15-2019, 06:49 PM   #2
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Re: Business Growth


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Originally Posted by dhimprove View Post
I've been in business for 10 years, mainly providing a handyman service to apartments and HOA's. Which create opportunities for larger projects like perimeter fencing, roofing, and repairs. The majority of the work performed is correcting other contractors mistakes or poor craftsmanship. We have some experience local municipalities in public housing and a couple room additions and remodels.

We haven't seen much growth in the past 5 years. I believe some of my challenges are personnel (recruitment and retention), estimating, project managing, and benefits (health insurance). Some area we've considered for expansion is house fixing, new construction, and federal government (8a).

So I'm interested in hearing some stories or advice from other owners who broke the seal of being stagnant.
You have a wide variety of work you target so therefore a wide audience. You can still do your handyman business, but a suggestion is to also find an area to specialize in as well that is more profitable... that's where you'll find business growth more rapidly...

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Old 05-16-2019, 05:49 AM   #3
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Re: Business Growth


Thanks for the advice, I had considered specializing in roofing. I have a pretty reliable crew and profit margins are good too.
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Old 05-17-2019, 10:14 PM   #4
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Re: Business Growth


If you dont mind me asking how you are getting jobs with HOA's. Just e-mailing people or knowing people?

Thank you
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Old 05-23-2019, 03:44 PM   #5
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Re: Business Growth


I get the jobs from the property management companies the manage the HOA's.
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Old 06-14-2019, 06:25 AM   #6
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Re: Business Growth


make sure and have referrals get back with the HOA.
ask the clients to let them know how you worked out


the more the HOA hears " he did a great job " the better.
your putting their reputation on the line when your being referred,

i get referred by one of the lumber yard in our area. i make sure and say "please call them , and tell them how i treated you"
same with Angieslist, i actually get a handful of calls each week .
i make sure and ask them to write in , and say what they thought

you know as for getting more clients , that kind of takes time .
i am not even close to as organized as i should
but i make sure get all peoples info
especially emails

every now and them you can drop a letter ( to a bunch at once ) saying " hey bob here , here's a pic of a job i did lately , and let me know if you need me . thanks"
its not over "salesmany"
but years back i was slow , and i emailed about 300 clients like this .
i 2 or 4 calls right away , and that next week or 2 , got got calls from those i email.

clients just aren`t as loyal as they use to be . kind like outa sight/outa mind . got you remind them your here now and then
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Old 07-19-2019, 07:44 AM   #7
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Re: Business Growth


Quote:
Originally Posted by KAP View Post
You have a wide variety of work you target so therefore a wide audience. You can still do your handyman business, but a suggestion is to also find an area to specialize in as well that is more profitable... that's where you'll find business growth more rapidly...
I would suggest the same, though I don't work specially in this industry.

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