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Water Remediation?

 
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Old 01-07-2014, 05:56 PM   #1
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Water Remediation?


Hello to all. I need a hand... a friend needs help with his home after a pipe burst in his attic - water traveled down 2 stories to the first floor. The basic cleanup is somewhat a no brainer but how do I describe to the insurance the info. they need? I'm sure they need moisture percentages from what I gather?

I typically don't deal with insurance and consequently I really am like a fish out of water! Not even sure what the going rates are in Texas(pm offline please)...

Any help is MUCH appreciated!

Last edited by RA Homes; 01-07-2014 at 07:04 PM.
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Old 01-07-2014, 09:21 PM   #2
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Re: Water Remediation?


I'm confused by the cleanup being a no brainier and not knowing what to do....

Have you called a water remediation company? They have meters and equipment that can quite easily dry and verify dry and provide documentation to the insurance company to verify that what needed to be done was done and is back to pre loss condition.

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Old 01-07-2014, 09:52 PM   #3
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Re: Water Remediation?


Quote:
Originally Posted by mbryan View Post
I'm confused by the cleanup being a no brainier and not knowing what to do....
.
Sorry for the lack of correct explanation "no brainer"...
The cleanup for their home(or mine) is fairly easy/straight forward after 34yrs - take the base off, cut/remove the rock, etc. My lack of knowledge stems from dealing with the insurance companies and what they expect in writing(ie. percentage of moisture, appropriate costs,etc.).

Thanks for the response.
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Old 01-07-2014, 11:05 PM   #4
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Re: Water Remediation?


Any additional ideas?

Thanks in advance.
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Old 01-07-2014, 11:14 PM   #5
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Re: Water Remediation?


Provide a detailed narrative as to what happened.
Where the water came from & how it got to where it's at.

Then the SOW to mitigate the moisture and the necessary steps & materials to complete the repairs.

Mold mildew concerns must be addressed.

Get a moisture meter to check moisture content.
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Old 01-07-2014, 11:21 PM   #6
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Re: Water Remediation?


Moisture mapping showing extent of damage. Thermo hygrometer readings showing temp/RH/GPP affected area, unaffected area, dehu output and exterior areas.

Documentation of why removal of material was required including class and category of the loss.

Equipment placement, equipment classification and breakdown of runtime.

Pictures documenting loss including the source.

Final documentation to show return to pre loss moisture content.

All that make sense?
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Old 01-07-2014, 11:26 PM   #7
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Re: Water Remediation?


Why not just have the insurance company and a disaster company do it all? After being involved in this, I can see no reason why anybody would want to interject themselves into this process.
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Old 01-07-2014, 11:31 PM   #8
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Re: Water Remediation?


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Why not just have the insurance company and a disaster company do it all? After being involved in this, I can see no reason why anybody would want to interject themselves into this process.
Insurance work used to be pretty profitable...
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Old 01-07-2014, 11:34 PM   #9
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Re: Water Remediation?


Quote:
Originally Posted by Anti-wingnut
Why not just have the insurance company and a disaster company do it all? After being involved in this, I can see no reason why anybody would want to interject themselves into this process.
Because it's no brainier work...

It is very interesting work, no jobs are ever the same, great hours, everyone is able to help (especially retired guys at churches), never have to work to get paid, payment is always quick. Ok, maybe some of those aren't quite true...

Been doing it since '95 and love it!
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Old 01-07-2014, 11:34 PM   #10
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Re: Water Remediation?


I just don't know how you could compete with these restoration companies. They show up with five guys at 6pm to take care of a broken pipe.
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Old 01-07-2014, 11:36 PM   #11
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Re: Water Remediation?


Quote:
Originally Posted by mbryan View Post
Because it's no brainier work...

It is very interesting work, no jobs are ever the same, great hours, everyone is able to help (especially retired guys at churches), never have to work to get paid, payment is always quick. Ok, maybe some of those aren't quite true...

Been doing it since '95 and love it!
But that's your job and niche. I was aiming my comments at the OP, who we don't know what he does or who he is.
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Old 01-07-2014, 11:39 PM   #12
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Re: Water Remediation?


Quote:
Originally Posted by Anti-wingnut
But that's your job and niche. I was aiming my comments at the OP, who we don't know what he does or who he is.
you don't me either...
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Old 01-07-2014, 11:42 PM   #13
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Re: Water Remediation?


What are you talking about?
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Old 01-07-2014, 11:43 PM   #14
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Re: Water Remediation?


Quote:
Originally Posted by Anti-wingnut View Post
Why not just have the insurance company and a disaster company do it all? After being involved in this, I can see no reason why anybody would want to interject themselves into this process.
VERY good question!! I owe a HUGE favor to my friend - long story it goes back over 20 years. Typically I would never take on this type of job and as a home builder I've warrantied water issues and as a remodel company I wind up finishing "water problem" jobs.

Numerous copper lines are in the attic NOT insulated(built in '83), along came 17 degree winter and one 1/2" water line broke. Water migrated from the attic, through second floor master bath and wound up directly in the kitchen below on the first floor.

Again, thanks for the information.
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Old 01-07-2014, 11:47 PM   #15
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Re: Water Remediation?


Quote:
Originally Posted by Anti-wingnut
What are you talking about?
Was a joke about you saying you didn't know the op. Hate when my "jokes" do that...
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Old 01-07-2014, 11:50 PM   #16
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Re: Water Remediation?


Quote:
Originally Posted by RA Homes View Post
VERY good question!! I owe a HUGE favor to my friend - long story it goes back over 20 years. Typically I would never take on this type of job and as a home builder I've warrantied water issues and as a remodel company I wind up finishing "water problem" jobs.

Numerous copper lines are in the attic NOT insulated(built in '83), along came 17 degree winter and one 1/2" water line broke. Water migrated from the attic, through second floor master bath and wound up directly in the kitchen below on the first floor.

Again, thanks for the information.
But isn't there a remediation company involved? Just because you owe him a favor doesn't mean you should perform an appendectomy on him.
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Old 01-07-2014, 11:51 PM   #17
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Re: Water Remediation?


Quote:
Originally Posted by mbryan View Post
Was a joke about you saying you didn't know the op. Hate when my "jokes" do that...
Water restoration guys just aren't that funny
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Old 01-07-2014, 11:55 PM   #18
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Re: Water Remediation?


Quote:
Originally Posted by mbryan View Post
Because it's no brainier work...

It is very interesting work, no jobs are ever the same, great hours, everyone is able to help (especially retired guys at churches), never have to work to get paid, payment is always quick. Ok, maybe some of those aren't quite true...
If one of my guys wrote this he would(and can be) sarcastic if he feels a statement is incorrect. I could be wrong...
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Old 01-07-2014, 11:57 PM   #19
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Re: Water Remediation?


Quote:
Originally Posted by Anti-wingnut View Post
Water restoration guys just aren't that funny
That's because they have a dry sense of humor
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Old 01-07-2014, 11:58 PM   #20
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Re: Water Remediation?


Quote:
Originally Posted by mbryan View Post
Moisture mapping showing extent of damage. Thermo hygrometer readings showing temp/RH/GPP affected area, unaffected area, dehu output and exterior areas.

Documentation of why removal of material was required including class and category of the loss.

Equipment placement, equipment classification and breakdown of runtime.

Pictures documenting loss including the source.

Final documentation to show return to pre loss moisture content.

All that make sense?
Rocket Science!

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