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My Customer Let A HANDY MAN Use My Tools

 
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Old 10-22-2012, 06:28 PM   #1
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My Customer Let A HANDY MAN Use My Tools



Im on a big deck job thats dragging on due to weather changes etc.

At the end of the day i put all my tools in the center of the screened porch and cover with a large drop cloth. Table saw chop saw etc...

I left Sat. Come this morning i yank off the drop cloth to set up and Whoa.... A bunch of different scrap wood im not using and my Chop saw isnt the way i left it.

So i send my customer a text saying ok who used my tools?

He responds with .
We have a friend who does small handyman stuff around the house and he didnt have the tools to do the job we needed him so i let him use yours..
WTF........ He cut some shelving for them in their closets...

Im am pissed. Im not sure what to say to my customer. Im gonna see him in the morning .
Ugh so aggravated...

What say the hive here. How would you react?
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Old 10-22-2012, 06:32 PM   #2
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Re: My Customer Let A HANDY MAN Use My Tools


Politely tell the customer they should inform you BEFORE they lend your tools. If it was a tape measure or a hammer that's one thing, but equipment is another story

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Old 10-22-2012, 06:33 PM   #3
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Re: My Customer Let A HANDY MAN Use My Tools


Tread lightly they are your clients and its their home. It would piss me off but I be more worried that he would hurt himself.

I would just explain that no one is allowed to look much less use your tools. Say your insurance wont cover etc.....
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Old 10-22-2012, 06:42 PM   #4
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Re: My Customer Let A HANDY MAN Use My Tools


Don't leave your crap on the job site.

It is 50% your problem.
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Old 10-22-2012, 06:44 PM   #5
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Re: My Customer Let A HANDY MAN Use My Tools


i was gonna say what darcy said, do not leave your tools on site. it doesnt take that long to pack them up, even if you leave the cutting tables, take the saws, compressors, ect.
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Old 10-22-2012, 06:46 PM   #6
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Re: My Customer Let A HANDY MAN Use My Tools


Quote:
Originally Posted by WarnerConstInc.
Don't leave your crap on the job site.

It is 50% your problem.
Granted I would be very ticked off as well. You should either lock your stuff up, move it, or at the very least use some sort of cable lock to prevent the usage of the tools. If that guy shot himself with your nail gun or cut off a finger with your saw, you could be liable.
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Old 10-22-2012, 06:55 PM   #7
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Re: My Customer Let A HANDY MAN Use My Tools


i agree i could pack up my stuff. Im the only one there working. home owners are home all the time. I usally do pack up but at this stage we are making columns rails etc we have a nice assembly line going etc..

i never leave tools when there are more than me as contractors working etc. i just never assumed they would even think of letting someone else use them.

oh well lesson learned....
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Old 10-22-2012, 06:58 PM   #8
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Re: My Customer Let A HANDY MAN Use My Tools


Quote:
Originally Posted by maleko
i agree i could pack up my stuff. Im the only one there working. home owners are home all the time. I usally do pack up but at this stage we are making columns rails etc we have a nice assembly line going etc..

i never leave tools when there are more than me as contractors working etc. i just never assumed they would even think of letting someone else use them.

oh well lesson learned....
I've seen guys that wire female ends on their tools and then modify their extension cords for both male ends so that people came just plug their stuff in and use it.
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Old 10-22-2012, 07:01 PM   #9
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Re: My Customer Let A HANDY MAN Use My Tools


I put all my tools back into my trailer every night. I made the mistake of leaving tools on a job one night and come back to $1200 worth of damage the next day to my tools. Won't make that mistake again.
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Old 10-22-2012, 07:02 PM   #10
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Re: My Customer Let A HANDY MAN Use My Tools


Thats why I use a Knaack gang box. Easy to carry when its empty, load everything up then only me and my carpenter have access to it. I would be just as pissed as you, and it happened to me before where they used my miter saw to cut some 2x4s for their basement shelves. I explained that I save them money by leaving my tools on site in place. I don't leave my tools for their use as they wish.
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Old 10-22-2012, 07:11 PM   #11
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Re: My Customer Let A HANDY MAN Use My Tools


Customers don't know anything about this stuff. It could easily be the other way around at times. Would you hesitate to use his under pressing circumstances or from the customers bench w/o asking ?

Just say you understand(even if you don't)...but he'll have to use his own tools next time. Go ahead, start up with the customer, smerk, body language....they're liable to tell you to pick your sh*t up and go..
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Old 10-22-2012, 07:12 PM   #12
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Re: My Customer Let A HANDY MAN Use My Tools


Quote:
Originally Posted by JesseCocozza View Post
I've seen guys that wire female ends on their tools and then modify their extension cords for both male ends so that people came just plug their stuff in and use it.
That is an awesome idea
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Old 10-22-2012, 07:14 PM   #13
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Re: My Customer Let A HANDY MAN Use My Tools


Quote:
Originally Posted by JesseCocozza View Post
I've seen guys that wire female ends on their tools and then modify their extension cords for both male ends so that people came just plug their stuff in and use it.
I've always planned on using Stagepin Connectors to prevent others from using my tools. Obviously cords would also need to be modified of built. Two male ends on a cord is just dangerous.

Last edited by Dustincoc; 10-22-2012 at 07:16 PM.
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Old 10-22-2012, 07:14 PM   #14
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Re: My Customer Let A HANDY MAN Use My Tools


If for any strange reason I have to leave any power tools around, I just find some pliable dog-doo and "tune-up" the hand grips some.

Seems to work...even I won't use 'em the next time.

On a more serious note, like others have said, don't make too big of a deal of it with your customer, just politely state your case.
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Old 10-22-2012, 07:15 PM   #15
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Re: My Customer Let A HANDY MAN Use My Tools


Quote:
Originally Posted by Dustincoc

I've always planned on using Stagepin Connectors tp prevent others from using my tools. Obviously cords would also need to be modified of built. Two male ends on a cord is just dangerous.
I haven't done it, just seen it. I'm not an electrician so is be interested to hear why it's dangerous.
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Old 10-22-2012, 07:19 PM   #16
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Re: My Customer Let A HANDY MAN Use My Tools


Quote:
Originally Posted by JesseCocozza View Post
I haven't done it, just seen it. I'm not ocan electrician so is be interested to hear why it's dangerous.
When you plug in one end, the exposed pins on the other end are live presenting a shock hazard
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Old 10-22-2012, 07:22 PM   #17
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Re: My Customer Let A HANDY MAN Use My Tools


Quote:
Originally Posted by Dustincoc

When you plug in one end, the exposed pins on the other end are live presenting a shock hazard
Why didn't I think of that. :-)
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Old 10-22-2012, 07:24 PM   #18
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Re: My Customer Let A HANDY MAN Use My Tools


Quote:
Originally Posted by JesseCocozza View Post
Why didn't I think of that. :-)
Me too....
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Old 10-22-2012, 07:53 PM   #19
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Re: My Customer Let A HANDY MAN Use My Tools


I would tell the HO the handy man nicked you miter saw blade. Then bill them $90 for the blade. Lesson learned for the HO
(you should not let someone use something that's not yours.)
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Old 10-22-2012, 07:58 PM   #20
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Re: My Customer Let A HANDY MAN Use My Tools


Yeah, that will go over nicely.


I might agree with that, IF the h/o was told of the tool concerns BEFOREHAND.

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