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Customer Cancels Job On The Day We Started, Advise

 
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Old 11-08-2013, 10:08 AM   #41
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Re: Customer Cancels Job On The Day We Started, Advise


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Originally Posted by KennMacMoragh View Post
you've spent $3000 in job prep but your deposit was only $225? What percentage of the job costs did you charge up front? Not enough obviously, guess you learned something. An attorney might be able to get you more but I would take the $500 and run. Sounds like she realized you screwed up and is being nice.
If you can find an attorney that would get out of bed for less than 3k.
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Old 11-08-2013, 10:48 AM   #42
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Re: Customer Cancels Job On The Day We Started, Advise


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I've done about 10K worth of work for the guy and it's all hourly. He's happy to pay for any discussion in person and any work performed. So in the name of future business I have no trouble answering a few email and phone calls no matter how ridiculous.
I agree about a few emails but I was talking about months of correspondences and 30 emails back and fourth without seeing a light of progress...
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Old 11-08-2013, 11:39 AM   #43
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Re: Customer Cancels Job On The Day We Started, Advise


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... On the day we started, we found congolium under the laminate floor which would require additional time to take up (hot air gun)...
You messed up either not finding the congoleum, or expecting that you could add money once you found it. How could you quote that job without checking, or without building the possibility into the quote?

Of course she just thought you were trying to rip her off. Obviously you weren't trying to do that, but how could she see it any other way? I would have fired you, too.

Take the $500. She's being generous.

Edit: Rather than fire you, I probably wouldn't have hired you without a firm price. And "found congoleum" wouldn't have changed that price.

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Last edited by CarpenterSFO; 11-08-2013 at 02:21 PM.
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Old 11-08-2013, 11:52 AM   #44
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Re: Customer Cancels Job On The Day We Started, Advise


Yep, take the 500 and smile.
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Old 11-08-2013, 05:25 PM   #45
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Re: Customer Cancels Job On The Day We Started, Advise


Maybe we should have a new directory - "New To Contracting"...?


We all have all been there........


I would tell anyone "young" starting off to ditch the ego first and foremost.


I remember when I was just beginning,,,,,,...


I was cutting some drywall ........with a circular saw........



Guy (contractor) drives by , stops, and says "what the hell are you guys doing" - use a utility knife........., got out of his truck- , grabbed his blade,....showed us how it's done,.laughed and said - "we have all been at the beginning."..........."just try not to stay there"

I was so embarased....humiliated....


Such is life.....




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Old 11-08-2013, 06:07 PM   #46
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Re: Customer Cancels Job On The Day We Started, Advise


^^WOW you really were green huh^^
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Old 11-08-2013, 06:12 PM   #47
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Re: Customer Cancels Job On The Day We Started, Advise


This will be the only time I admit that the very first time, as a DIYer, I cut my drywall with a circular saw. When my buddy corrected me I did feel extremely stupid.

Good Luck
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Old 11-08-2013, 06:42 PM   #48
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Re: Customer Cancels Job On The Day We Started, Advise


.....we don't come out of womb all tuned up and ready to grab some construction material and knowing what to do with it..............

Ego......and assumptions......that's a big no,no......


What's that saying ..been there ,done that...


We're all human......god knows the silly things I did........




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Old 11-08-2013, 07:01 PM   #49
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Re: Customer Cancels Job On The Day We Started, Advise


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Originally Posted by PrestigeR&D View Post
.....we don't come out of womb all tuned up and ready to grab some construction material and knowing what to do with it..............

Ego......and assumptions......that's a big no,no......


What's that saying ..been there ,done that...


We're all human......god knows the silly things I did........




B,
No I agree, lots and lots that i don't know. But how to cut drywall? I'm sure I knew that before I started school. But I'll admit to being in my 20's and seeing someone cut a box of soffit with a skillsaw and being really impressed
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Old 11-08-2013, 07:05 PM   #50
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Re: Customer Cancels Job On The Day We Started, Advise


Well than I guess your a lot smarter than I am ....


Do you feel better now .......





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Old 11-08-2013, 07:11 PM   #51
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Re: Customer Cancels Job On The Day We Started, Advise


Whoa...sorry bud. Not trying to put you down or bring myself up. Just shocked that someone wouldn't know how to cut drywall. Especially if they were going to work with it
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Old 11-08-2013, 07:17 PM   #52
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Re: Customer Cancels Job On The Day We Started, Advise


I guess I just picked up a hammer and everything didn't come to me once that moment happened.........


It's all good...,...I'm not into pissing wars....I did some stupid things in my life-Period!.....


No offense taken .,,


I'm not the brightest bulb in the bunch......... some things yes,...some things........



Life's to short to get pissed about our shortcomings....just try not to repeat them....



B,
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Old 11-08-2013, 07:20 PM   #53
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Re: Customer Cancels Job On The Day We Started, Advise


Amen, believe me I've done lots of stuff that took me a lot of time and effort and then to watch someone else do it properly in about 30 seconds (re-installing a window crank in my truck comes to mind)
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Old 11-08-2013, 07:26 PM   #54
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Re: Customer Cancels Job On The Day We Started, Advise


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Originally Posted by griz View Post
Estimate & Contract are not the same thing.
I am always amazed at how many of our subcontractors don't understand that.
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Old 11-08-2013, 07:26 PM   #55
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Re: Customer Cancels Job On The Day We Started, Advise


I laugh when I think of some of the things I did when starting out, and I still admire the patience and generosity of the people who showed me how to do it right. That goes for any of my endeavors, not just construction. I did some goofy framing (and I probably will again), and there's still some really peculiar finish work that I can't avoid seeing every once in a while.
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Old 11-08-2013, 07:27 PM   #56
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Re: Customer Cancels Job On The Day We Started, Advise


I just saw someone elses paperwork that said estimate/contract. Estimate until it's signed i guess
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Old 11-08-2013, 07:28 PM   #57
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Re: Customer Cancels Job On The Day We Started, Advise


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I am always amazed at how many of our subcontractors don't understand that.
In both directions.
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Old 11-08-2013, 07:32 PM   #58
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Re: Customer Cancels Job On The Day We Started, Advise


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I just saw someone elses paperwork that said estimate/contract. Estimate until it's signed i guess
I usually submit a proposal that has a clause indicating it becomes a contract once signed. Never had a problem with that.
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Old 11-08-2013, 07:32 PM   #59
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Re: Customer Cancels Job On The Day We Started, Advise


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I was cutting some drywall ........with a circular saw....


B,
I did that last summer, I needed 48 12"x12'x1/2" drywall strips, stacked 12 sheets, placed the track saw rail, set the saw to full depth, cut through 4 sheets at a time, the blade marked the 5th. With the saw hooked to the CT no dust.

You were ahead of time, that's all.

Tom
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Old 11-08-2013, 07:34 PM   #60
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Re: Customer Cancels Job On The Day We Started, Advise





Welcome to the club.....




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