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I Offically Love Service Magic And Here Is Why

 
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Old 01-14-2010, 01:55 PM   #41
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Re: I Offically Love Service Magic And Here Is Why


r--i--g--h--t.

Now only if they could address the credit issues.
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Old 01-14-2010, 02:51 PM   #42
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Re: I Offically Love Service Magic And Here Is Why


I'm sure Service Magic will do the right thing and credit EVERY SINGLE LEAD THAT WAS FRAUDLENTLY BILLED from the incentivised lead scam.

I have an idea. I'll sign up for service magic again if they give me their bank routing #. Every time i get a real lead I'll pay them. Every time I get a junk lead I will give myself a 'credit'. I'll start my own incentivised lead generating system and bam I'll be making money on the bad leads I get plus the money I get for selling the bad lead to four other contractors who get to credit themselves as well.
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Old 01-14-2010, 03:42 PM   #43
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Re: I Offically Love Service Magic And Here Is Why


Wow is right.
Its difficult to not come to a bad conclusion with this information.

The internet sure has some information out there.
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Old 01-14-2010, 04:00 PM   #44
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Re: I Offically Love Service Magic And Here Is Why


Quote:
Originally Posted by SMsupport View Post
Thank you for bringing this to our attention. I was not familiar with the InboxDollars program and appreciate your patience while I completed my research. Here’s what I found:

We have a team that focuses on looking for ways to identify and capture consumer inquiry about local services projects. As part of those efforts we began working with InboxDollars and other similar affiliates to drive consumer awareness and traffic. The intent and design of these affiliate programs are to provide discounts or incentives for serious purchases / submissions, not merely to support a ‘pay-per-click’ type of campaign.

When we entered into these channels, we believed we would be able to create value for both our consumer and service professional members. In retrospect, we feel that we should have done a better job of viewing these marketing channels from your perspective, and admit that we dropped the ball in this area. We understand your reactions and think they raise valid concerns. Based upon those concerns we have decided to discontinue marketing through channels that give consumers an incentive to submit a service request.

Again, thanks for bringing this to our attention and as always we appreciate and respect your feedback.”
Bullsh*t your buying bogus Leads for .50 cents and reselling them.

People who join these Survey and Cash offer sites have 1 goal...

Make Money! (Which your team knew)

People that do surveys and offers recommend you take every cash offer possible. They recommend you go and get a prepaid credit card put $10.00 on it for cash offers the need a credit card. There are thousands of people that do these every day.

I wonder how long Service Magic been buying these leads from sites like this?? Probably made a fortune on them...

Last edited by Walker1; 01-14-2010 at 07:21 PM.
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Old 01-14-2010, 04:08 PM   #45
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Re: I Offically Love Service Magic And Here Is Why


First I like to thank Walker1 for helping our fellow contractors. Good Work
Shawn, How long it will take for Service Magic to remove themselves from this service now that their unprofessional use of this program is exposed?. And how many other paid to click sites is Service Magic on???
Will we have to find them or will SM step up and clean up their own act?
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Old 01-14-2010, 04:35 PM   #46
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Re: I Offically Love Service Magic And Here Is Why


Listen don't wait for them to do anything, contact your state attorneys office and fill out the complaint form and let the attorney general figure out how much SM will have to pay back... plus interest, plus penalties, plus court costs etc.... They will never admit to any wrong doing because they dont have to....




yet....

Last edited by kevjob; 01-14-2010 at 04:46 PM.
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Old 01-14-2010, 04:36 PM   #47
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Re: I Offically Love Service Magic And Here Is Why


Festerized – I don’t know the exact number of these programs and we’ve already taken the necessary steps to remove ourselves from them.
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Old 01-14-2010, 05:00 PM   #48
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Re: I Offically Love Service Magic And Here Is Why


I am impressed! This thread is a demonstration of "power to the people" in it's purest form. Just goes to show what a few unanimous voices can do!
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Old 01-14-2010, 05:06 PM   #49
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Re: I Offically Love Service Magic And Here Is Why


Walker~


You Da Man!!!

Seriously,~I applaud you for taking that screen shot and making your fellow contractors even more aware of what type of lead generating company Service Magic is.

Count me in on any class action suit!

I'll be doing my own research and making a few calls tomorrow.
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Old 01-14-2010, 05:30 PM   #50
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Re: I Offically Love Service Magic And Here Is Why


I for one didn't expect a response from SM on this thread and double surprised at what the response was. Lacking any further info it would be easy to say it explains all the bogus leads I paid for in the past. However, we have no timetable as to when this started or evidence yet that it has ended. But fair is fair, I give Shawn and his employer credit for the right move here

Doesn't mean the fox gets a key to the coop. The onus would be on them to continuously do the right thing. Personally, my opinion is they have a ways to go but a step in the right direction is just that.

Fear of looking like a supporter now shuts my mouth.

Good Luck
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Old 01-14-2010, 09:00 PM   #51
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Re: I Offically Love Service Magic And Here Is Why


I'll back you Dave. Its a beginning and I am no fan of LGS's.

There are more stories out there I'd guess.

Here's the problem, you upset enough people and you got some serious damage control to do. It works that way for us, it works that way for everyone.

Contractors are easier to catch, our work is right in front of us.
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Old 01-16-2010, 01:37 AM   #52
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Re: I Offically Love Service Magic And Here Is Why


I am not afraid to say SM has worked for me, have talked to other guys on the jobs and they have been happy. But then again you have to take into consideration they are working and don't have time to complain.

Just finished a job that the guy had several SM contractors in for different jobs. I bid on 3 things to be done won one. The customer wasn't happy with at least one guy that won a bid from me, but hey thats the chance you take.

I know SHAWN personally he is really a nice guy. He takes his job seriously and works hard to do the best he can. What tickles me is the guys that complain then go on to explain they have never used SM and really know nothing about what they are ragging on. GO FIGURE

You don't want to use them great that takes you out of my hair, quityourbitchin. After all if you did happen to use them and got some JOBS you would have to WORK oh mercy me!

Face it there are always ppl that some thing like this won't work for, but there are ones like me and the others that I know it works for. Sad part about these LGS is that you have to work the leads you can't call in 3-4 days and expect to get the job ain't going to happen. I call just as soon as I get notified about the lead if no answer I call back and send e-mails. Sure still get some that don't answer or get ones just looking for a bid havn't made up their mind just yet. That the name of the game not everyone that stops by HD or LOWES looking for an estimate is going to buy no different with LGS. It's a numbers game as long as my income out duz my outlay I'm am winning.

You worry about your cc call bank and order a new one, they are more than happy to help you. No biggie the company can't draw any more money and you are free and clear. I just had a talk with a company that was trying to shaft me and were going to charge my card, I ordered new card and now get e-mails "YOUR CC WAS DECLINED" well DUH dumbass I told ya.

Last edited by THEHANDYMAN; 01-16-2010 at 01:40 AM.
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Old 01-16-2010, 07:58 AM   #53
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Re: I Offically Love Service Magic And Here Is Why


Handydman, you remind me of myself when I used to think it was worth the money. I was very nearly their lone defender on their own forum. I played the numbers and got some work with enough value where I figured it payed for all the bs.

Probably started going sour when I felt I was having to fight too much to get credit for leads I felt were bogus. Noticing that every rep I talked to had the same thing to say, like they memorized the company book didn't help them. The accidental discovery of them using my name to gather leads to sell me was too much.

This recent revelation of another underhanded tactic to gather "qualified leads" clearly shows who you're in bed with. Good for you that your getting what you paid for, I just hope you've had your penicillin.

In my case, based on my experience with them over a few years and thousands of dollars, my best description is this; the fox not only had the key to the chicken coop, he locked the farmer out and asked for more chickens.

I'll say it again, I'm surprised they responded to this thread and I feel their words were the right ones. It will take a whole lot more than that to pull them out of the sewer.

Good Luck
Dave
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Old 01-16-2010, 08:44 AM   #54
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Re: I Offically Love Service Magic And Here Is Why


Run and hide from them. They are nothing but a snake oil salesmen. Look at the Las Vegas BBB, way to many complaints I am one of them. If you are going to give money to someone why not make it a gift card to past clients. I have found that gets me more than anything else in regards to referrals.
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Old 01-16-2010, 09:40 AM   #55
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Re: I Offically Love Service Magic And Here Is Why


Service Magic is in no hurry on taking them ads down...
As of this morning there still up and running.

I would definitely stop taking any leads from them until they fix this scam their running...

A thread should be posted in the General Discussion or Marketing Section warning everybody.

Last edited by Walker1; 01-16-2010 at 10:41 AM.
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Old 01-16-2010, 10:30 AM   #56
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Re: I Offically Love Service Magic And Here Is Why


Quote:
Originally Posted by THEHANDYMAN View Post
I am not afraid to say SM has worked for me, have talked to other guys on the jobs and they have been happy. But then again you have to take into consideration they are working and don't have time to complain.

Just finished a job that the guy had several SM contractors in for different jobs. I bid on 3 things to be done won one. The customer wasn't happy with at least one guy that won a bid from me, but hey thats the chance you take.

I know SHAWN personally he is really a nice guy. He takes his job seriously and works hard to do the best he can. What tickles me is the guys that complain then go on to explain they have never used SM and really know nothing about what they are ragging on. GO FIGURE

You don't want to use them great that takes you out of my hair, quityourbitchin. After all if you did happen to use them and got some JOBS you would have to WORK oh mercy me!

Face it there are always ppl that some thing like this won't work for, but there are ones like me and the others that I know it works for. Sad part about these LGS is that you have to work the leads you can't call in 3-4 days and expect to get the job ain't going to happen. I call just as soon as I get notified about the lead if no answer I call back and send e-mails. Sure still get some that don't answer or get ones just looking for a bid havn't made up their mind just yet. That the name of the game not everyone that stops by HD or LOWES looking for an estimate is going to buy no different with LGS. It's a numbers game as long as my income out duz my outlay I'm am winning.

You worry about your cc call bank and order a new one, they are more than happy to help you. No biggie the company can't draw any more money and you are free and clear. I just had a talk with a company that was trying to shaft me and were going to charge my card, I ordered new card and now get e-mails "YOUR CC WAS DECLINED" well DUH dumbass I told ya.
I have used them and they are crooks, cant wait till you get your website running and they steal your number and contact info and re direct organic searches foir handyman in mountians and you pay them for stealing your companys name.
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Old 01-16-2010, 10:40 AM   #57
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Re: I Offically Love Service Magic And Here Is Why


I had SM send me a copy of the terms and conditions for the use of “Exact Matches”
I’m not happy that SM uses the terms to take any and all actions necessary”
I wonder if SM is using exact matches to pay for the pay per click program?
SP acknowledges and agrees that not all consumers calling the SP's Exact Match Number or visiting the SP's online profile page will be directed to SP for reasons including, but not limited to the Exact Match consumer's request not matching the SP's profile, SP's account being on hold or no longer being a member of the ServiceMagic network, or the SP not having any available spend target. In such event, ServiceMagic may direct consumers from the SP's online profile page to the ServiceMagic website; (vi) SP hereby authorizes ServiceMagic to take any and all actions necessary to generate click-throughs to SP's online profile page and telephone calls to Exact Match Numbers, including contracting with search engines, Internet directories, and other online and offline advertising sources and making the representations herein on behalf of SP to such third parties, and (vii) SP authorizes ServiceMagic to use, copy, reproduce, and sublicense SP's contact information, SP's profile, and any content on the SP's online profile page in furtherance of the foregoing.

Last edited by festerized; 01-17-2010 at 07:54 PM.
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Old 01-18-2010, 07:16 PM   #58
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Re: I Offically Love Service Magic And Here Is Why


Found this site on the web
If you find something illegal on the web, you can be a mole/rat and report it to https://www.ftccomplaintassistant.gov/. The information you report will be made available to the proper authority. Do your part and help police the Internet on "real"(not piracy) crimes!
http://ezinearticles.com/?Policing-the-Internet&id=595624

Last edited by festerized; 01-18-2010 at 07:20 PM.
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Old 01-20-2010, 10:36 PM   #59
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Re: I Offically Love Service Magic And Here Is Why


yea right..
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Old 01-21-2010, 12:09 AM   #60
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Re: I Offically Love Service Magic And Here Is Why


I actually feel bad for the SM rep that has to jump in the hornets nest here.
My experience with SM has not been bad, we just dont use them anymore.

Kudos for getting mud slinged at you SM.

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