Warranty's

 
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Old 06-19-2007, 08:02 PM   #1
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Warranty's


I have always offer 2 years (materials has there own) on my work but what I have written is pretty vague I think, I am curious what others have written down in there contracts.

Knock on wood I have never had a problem since 1992, but just seems like people are getting more and more picky about wording and whats included and what's not... We are becoming a very legal mumble jumble type of society!

Thanks.

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Old 06-19-2007, 08:06 PM   #2
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Re: Warranty's


Woahh contractor talk was crashing or my browser was and I see it posted my thread three time!! Nathan can you take care of that?? Sorry guys!
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Old 06-19-2007, 08:18 PM   #3
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Re: Warranty's


Man...and my customers just love the fact that I hand them a contract! I too offer (and hand out) a warranty on my labor. Most homeowners are floored when they hear that I offer one at all

Must be a local thing to some degree too, because up here a whole bunch of folks are walking around in there pajama's without a warranty on their freshly painted 1 million dollar beach home.
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Old 06-19-2007, 10:58 PM   #4
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Re: Warranty's


Kellstar's warranty is specified to repair and paint areas that have failed due to improper preparation of surfaces, including peeling, blistering, flaking or improper application of paint material. Kellstar painting will supply all labor and materials to fix specific areas.specifically,
this warranty covers adhesion of all products applied under this contract to the existing
substrate (or previous coating). Although every effort will be made to remove all loose paint,
using the prescribed methods of preparation, neither Kellstar Painting nor the manufacturer
will be held responsible for failure of any pre-existing coating to adhere to the substrate
beneath as I did not prepare for or apply that product.

Kellstar Painting will not be responsible for any structural damage that may occur during
or after work has been completed. Cracks happen for all sorts of reasons. Different
construction materials have different expansion and contraction coefficients, some materials change shape and size as they absorb water and water vapor while materials immediately adjacent to them do not budge. Due to the weather in our area, expansion and contraction
will occur in new as well as old homes. We make every effort to cosmetically fix any
imperfections, but will not warranty any cracks from opening up or screws from popping
out of your walls after work has been preformed.

Kellstar painting warranties it's craftsmanship, we take our time and believe in doing things
the right way. It's up to you (the customer) to listen to our suggestions and decide what
level of preparation and products you would like to receive, and more importantly pay for.
while you will always receive the same quality work ,there will always be higher
priced materials and more extensive preparation available.

To qualify for this warranty you must have paid for full prep, full prime and at least
two coats of finish with only Benjamin Moore, California or Cabbott products.This
warranty is in lieu of all other warranties, expressed or implied. My responsibility is
limited to correcting the condition as indicated above. Should you sell your home,
this same warranty is in effect for the new owners from the original date of completion



Got some of it here... been tweeking it ever sence.
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Old 06-19-2007, 11:04 PM   #5
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Re: Warranty's


As the signer of this document I give permission to Kellstar Painting to use in print or advertizing,
any photographs taken before, during or after any work preformed on said property. I also
understand that a small yard sign, or banner may be placed on my property at contract signing
and will remain for a duration of at least 30 days after completion of work.


To make every effort in providing you with the exact colors you have chosen, We ask you
to please provide workers with a detailed list of chosen colors and desired places of application.
In doing this, Kellstar Painting will take full responsible for any imperfect color matching that may incur.
If this is not provided the responsibility and compensation will fall on you and we
will be forced to bill you for labor and materials needed to resolve the problem.



Disposal of paint cans, thinner, rags and general materials pertaining to above work will be
the sole responsibility of the customer, and must be disposed of in a proper manner in
accordance to the general laws of the city/town/state where work is preformed. If not a
per bag disposal fee will be attached to the final invoice.



Kellstar Painting is insured for equipment loss only when it is secured by a lock.
We ask that all doors and windows be properly secured each and every night.
If doors are not secured and equipment is missing then the responsibility falls
onto the homeowner or general contractor and will be billed as such.


" The contractor and the homeowner hereby mutually agree in advance that in the
event that the contractor has a dispute concerning this contract, the contractor may
submit such dispute to a private arbitration service which has been approved by The
Office of Consumer Affairs and Business Regulation and the consumer shall be
required to submit to such arbitration as provided in MGL c142A.

Owner :_____________________ Contractor :___________________



And those are just the back pages.... some vary with type of work done, such as powerwashing.. or interior to exterior.... And i also got a special one just for slimeball G.C's
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Old 06-19-2007, 11:10 PM   #6
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Re: Warranty's


You get your customers to dispose of your waste thinner!!! Wow, that is a good idea, but I cannot imagine most going for that.
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Old 06-19-2007, 11:18 PM   #7
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Re: Warranty's


Thanks Kellstar, more then what I have in mine but certainly the direction I was thinking of going...
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Old 06-20-2007, 02:52 AM   #8
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Re: Warranty's


I agree, residential gets tougher and tougher every year.PDCA can be a big help with that also NAPP.
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Old 06-20-2007, 05:34 PM   #9
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Re: Warranty's


No problem... I got most of it from here anyways.

Ya, paint thinner... trash.. empty cans... it just keeps the cost down on me getting rid of it... and lets the customer know right up front.
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Old 06-20-2007, 07:00 PM   #10
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Re: Warranty's


Quote:
Originally Posted by KellyPainting View Post
Ya, paint thinner... trash.. empty cans... it just keeps the cost down on me getting rid of it... and lets the customer know right up front.
Although this looks good on paper, bussinesswise, I gotta put in your mind, if you really care about proper disposal, there is a significant number of people who don't give a rat's ass what they do with thinner. I know people who STILL pour in down the drain or in a hole out back. I know "responsible" contractors who do this also.

Professionals are in a better position to do it right. Add it to your cost of doing business, PLEASE !!!.

Many painters use the system we found both ecolog and econom-ically prudent. The brushes go through a three bath system. When the first batch gets too thick, it gets put aside. Number 2 becomes 1 and 3 becomes 2 and a new 3 is poured (actually kerosene is better than thinner for cleaning. It is cheaper and the oils keeps brushes from drying out) In the now "retired" # 1 bath, solids settle after some time. The thinner on top can be put back into rotation. The sludge on the bottom can be disposed of CORRECTLY. I know I am preaching to the choir, but some have not "discovered" this technique - from the others I hear a "well DUH, Arch"

But anyway, please consider that many homeowners WILL NOT dispose of thinner properly, and one gallon of thinner pollutes ONE MILLION gallons of water !!!

sorry for the pontification, but I kinda like this planet .
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Old 06-20-2007, 08:17 PM   #11
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Re: Warranty's


must be disposed of in a proper manner in
accordance to the general laws of the city/town/state where work is preformed.


I hear ya.
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