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Fed Up With Residential
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08-28-2007, 11:43 PM
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#1 |
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Pro
Trade: Remodeling Contractor
Join Date: Apr 2005
Location: NYC
Posts: 1,820
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Fed Up With Residential
Wow... today was the day ... customer from hell ....
she complains about every single thing we do! i mean every every thing! She's always there, she doesnt leave! We cannot use bathrooms!, she turns the water off all the time (we have to ask her when we want to use water) contract states 1/3 1/3 and 1/3 payment.... they dont want to give me anymoney at all until its all completed! what BS! finally, they gave me half of the 2nd payment We cannot work in peace! She wants to work in her order not hers! She wants additional services done, and not wanting to pay for it. Plan of attack, i need to get the heck out of there badly! I will complete the work according to my contract! i want to completely ignore her and do what i have to do, not giving into her everytime. Wise idea or should at least communicate with her a bit? ohhh i must say, she hardly speaks english! shes greek! HELL HELL HELL ! NEVER MET UP WITH 1 LIKE THIS! PLEASE ADVISE!
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Westchester Remodeling Contractor Hartsdale Remodeling Contractor Ardsley Remodeling Contractor Last edited by ProWallGuy; 08-29-2007 at 03:08 PM. Reason: cuss fixin' |
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08-28-2007, 11:48 PM
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#2 |
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Fentoozler
Trade: Professional Pie and Pastry Taster
Join Date: May 2007
Location: New Jersey
Posts: 5,585
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Re: Fed Up With Residential
This too shall pass.
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08-28-2007, 11:49 PM
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#3 |
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Pro
Trade: Low Voltage
Join Date: Oct 2006
Location: Burlington, Ontario
Posts: 1,330
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Re: Fed Up With Residential
Is she is also old with nothing better to do except complain about the rain?
Figure out a way to get on her good side. Complement her on her herb garden or something and try and strike up a conversation about a subject she thinks you have in common. Or, point to the termination clause in the contract and quit. |
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08-29-2007, 06:54 AM
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#4 | |
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...jammin
Trade: Rock Disciple
Join Date: Jun 2005
Location: Cape Cod, Massachusetts
Posts: 5,235
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Re: Fed Up With Residential
I've had her before
There's not much you can do except finish as quick as possible I've actually brought in "helpers" to run interference so I can complete jobs They keep the problem busy while work gets done I'd like to say ignore her and get the job done, but that often makes things worse with these Best to kill them with kindness I try to weed these out early, but they still get by
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08-29-2007, 01:26 PM
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#5 |
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Consultant/Inspector
Trade: Painting
Join Date: Jul 2007
Posts: 74
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Re: Fed Up With Residential
You could try telling her that you are Turkish...... no that wouldn't help.
Just keep telling yourself that some day you will look back at this this and laugh! Once you are done she will love it and tell all her friends to call you! Mndrk |
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08-29-2007, 01:34 PM
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#6 |
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Custom Builder
Trade: From dirt to ridge vent
Join Date: Feb 2004
Location: South Central Illinois
Posts: 4,403
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Re: Fed Up With Residential
I think it's time to show her your motorboat then break out the Johnson 10.
 
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Bob |
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08-29-2007, 02:20 PM
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#7 |
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Pro
Trade: Painting Contractor
Join Date: Feb 2007
Location: Huntsville Alabama
Posts: 1,349
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Re: Fed Up With Residential
We all have had someone like this at some point in time. Just grin and bear it, the end can't be that far away.
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Sean |
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08-29-2007, 03:02 PM
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#8 | |
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Custom Builder
Trade: From dirt to ridge vent
Join Date: Feb 2004
Location: South Central Illinois
Posts: 4,403
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Re: Fed Up With ResidentialQuote:
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Bob |
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08-29-2007, 07:42 PM
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#9 |
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Pro
Trade: Remodeling Contractor
Join Date: Apr 2005
Location: NYC
Posts: 1,820
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Re: Fed Up With Residential
it was better today... she wasnt around for the most part of the day. only complained a bit and was smiling for the most part.
i cant wait till tomorrow! |
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08-29-2007, 07:51 PM
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#10 | |
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...jammin
Trade: Rock Disciple
Join Date: Jun 2005
Location: Cape Cod, Massachusetts
Posts: 5,235
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Re: Fed Up With Residential
...you are going back there?
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08-29-2007, 07:57 PM
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#11 |
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DGR,IABD
Trade: Electrical; Commercial and Residential Service
Join Date: Mar 2005
Location: Central PA
Posts: 9,680
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Re: Fed Up With Residential
I had one like that recently. Got it over and done with. Phonecall about 3 days later. Aparently, I accidently cut her phone line. I did cut the phone line, but I swear to God it was an accident. I honestly never wanted to see her again for the rest of my life. Too bad I also had to have a goof-up like that on her job. Sometimes, you just can't win. Oh well... I'm over it. It was an easy 5 minute fix, and now I'm nearly assured to never see her again.
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08-29-2007, 08:10 PM
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Pro
Trade: Painting Contractor
Join Date: Feb 2007
Location: Huntsville Alabama
Posts: 1,349
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Re: Fed Up With ResidentialQuote:
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Sean |
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08-29-2007, 08:16 PM
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#13 |
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Insert title
Trade: Doors-Windows-Decks
Join Date: Apr 2006
Location: MA&RI
Posts: 4,677
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Re: Fed Up With Residential
Bring her flowers and candy everyday until he job is done. Once the final check clears determine if you want to do work for her friends and family. If you want to minimize the change of any referrals call her and tell her what you did to/on/in the flowers and candy.
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09-01-2007, 12:27 AM
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MFWIC
Trade: house painter
Join Date: Mar 2007
Location: alta california
Posts: 490
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Re: Fed Up With ResidentialQuote:
...funny money on contract? see yah. Only bad things will follow. r |
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09-01-2007, 09:33 PM
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#15 | |
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Registered User
Trade: remodel
Join Date: Aug 2007
Posts: 14
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Re: Fed Up With ResidentialQuote:
I'm new here, but jeez... 13 replies before somebody said it? Being "difficult" is one thing. Not paying according to schedule is quite another.
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You may know me as "Frenchie"; but that handle was already taken here. |
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09-01-2007, 10:38 PM
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#16 | |
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Epoxy Dude
Trade: Industrial Coatings & Linings
Join Date: Apr 2007
Location: Spartanburg, SC
Posts: 217
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Re: Fed Up With ResidentialQuote:
Good Luck Dude...
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Some things just shouldn't be mixed... like... Kids & Paint http://www.wolverinecoatings.com/Pic...kids&paint.gif |
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