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Old 05-04-2009, 07:12 PM   #1
RedStar Construction
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Cut and roll with SW superpaint problem

My painting sub is having an issue with his cut-in drying a different shade than the rolled walls. This is SW flat Superpaint Latte (medium brown) on interior walls. He usually uses Master Hide with no problems of this type and is blaming the paint. He has painter 30+ homes for me.

He has 5 coats of paint and prepping for the 6th. Walls are about out of texture.

The SW rep keeps giving him paint and he keeps painting with similar results.

Anyone have any suggestions. We are all pretty frustrated here.

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Old 05-04-2009, 07:19 PM   #2
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Ask him to switch to ProGreen 200 and when he cuts in, back roll with a whizz roller, same nap as he's rolling the rest of the walls with. Tape the base and whizz across the bottom and all corners, the only brush marks that should be left are a little (1/2") around the cieling line and door and window casings. Also tell him to make sure he's rolling right behind his cut.
We had similar problems with some of SW's flats, the progreen seems much less susceptible to this though.
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Old 05-04-2009, 07:22 PM   #3
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otoh did you say tape the base??
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Old 05-04-2009, 07:31 PM   #4
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Have him cut and roll 1 wall at a time hes probably cutting 3 walls then going back and rolling cannot do that without getting hat line.
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Old 05-04-2009, 07:32 PM   #5
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Tape the base just to allow you to roll down to the bottom. The base must need to be coated anyway after 6 coats of latte!
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Old 05-04-2009, 07:34 PM   #6
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I had a similar issue with SW flat, I also switched to the ProGreen 200. The backrolling like StefanC mentioned above is a must to get satisfactory results.
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Old 05-04-2009, 07:40 PM   #7
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i have had this problem with that very same Latte color.

i bet he is using flat isn't he?

Latte is a color that is a deep base that happens to be on the verge of being an ultra deep base. (by the way, this color is a dead match to BM HC-44/ Lennox tan.)

if you switch to something with a sheen, even lo-sheen, you will be fine.

my SW store upgraded me (for free) to Cashmere flat and all was well. unfortunately they didn't do anything for my 12 wasted man hours.

you can use any technique you want. i tried them all that day. it will continue to flash with that color in that material. it will also flash with 200 flat and pro green 200 flat.

it is a product issue. demand an upgrade in flat produce or advise the customer to change sheen.

*however, if this is a product with a sheen already, talk to your rep because I don't know what to tell you.
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Old 05-04-2009, 07:50 PM   #8
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I was not using the latte color but similar and the backrolling worked for me.
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Old 05-04-2009, 07:57 PM   #9
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I just got done a job using SW Superpaint Satin tinted to "Lennox Tan." No problem flashing except it would not stick to any of the trim. I had the rep let me demo 3 different primers and an industrial top coat and still it peels off as if I painted it an hour ago. I am at a total loss on this one. It was a repaint over a really old oil base. The oil primer I put over it it still peeled off when I scratched it with my nail after 2 days.
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Old 05-04-2009, 08:35 PM   #10
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Did you sand?
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Old 05-04-2009, 10:10 PM   #11
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Similar problems in Manufactured Homes

I do many doublewide close offs and have seen similar issues, could it somehow have something to do with flat brownish type colored paints? Fleetwood, one of the big builders of doublewides would send out mocha walls with white ceilings, the mocha paint that the factory sent me would never match but the white always did. Cavco, the biggest builder in the Southwest had a mocha flat paint for awhile, they discontinued it for this very reason and only do mocha in semi gloss now. I find it odd that it seems to be only with flat brownish colored paints. Can't help but think there is a connection. I wish I could remember what type of paint fleetwood had.
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Old 05-04-2009, 11:29 PM   #12
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Motobob13, you beat me to this question. I was actually going to post this some time ago but never did. I had the same exact problem with SW superpaint flat in a very similar color. And like the other guys said, the fix was to whizz the cut. Thing is that in this house, it only happened to me in one room and it was the coolest room of the house. The 4 other rooms I did and painted in the same fashion as the problem room had no issues. I recently had this same issue with dare I say olympic 15 year flat in a grayish green. When I did the SW brownish color the cut was lighter than the roll, but with the olympic 15 year (aka crap) the cut was darker than the roll.

Alton
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Old 05-04-2009, 11:29 PM   #13
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We are having the same problem with the Superpaint. We are also using a flat-dark brown (looks like melted chocolate).

I'm having problems blending my cut lines with the rolled walls and this paint alegators when you put it directly over latex calk. It doesn't flow nicely off the brush either like their other SW products.

We picked up 20 gal. of this stuff to use in the rehabs because SW had an overstock. We figured we would give it a shot and save a little money. Bad move. We have restricted it's use to bedrooms and closets where the line along the ceiling and base are not as noticeable.
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Old 05-04-2009, 11:42 PM   #14
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Are they boxing the paint. Just get enough to complete one coat and intermix all of them over and over.

I heard a long time ago it also can have something to do with the type of mud the finishers use, so check into that.
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Old 05-05-2009, 05:01 PM   #15
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the issue only seems to happen in the flat, with that Latte/ Lennox Tan/ HC-44 color.
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Old 05-05-2009, 05:53 PM   #16
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I had this exact same thing happen with SW "raisin" color. They could not mix it in cashmere for me due to the tinting base. Had to cut in and paint same time with help!
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Old 05-05-2009, 09:26 PM   #17
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Funny, Now that I think about it, when I was in sherwin williams the superpaint had a 20% off sign. I was all.. "I'll take the superpaint". Good times.
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Old 05-06-2009, 08:29 AM   #18
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I should note that I don't think this problem is restricted to dark browns. We also had a earthtone green color ( don't remember the name off hand) that kept doing this badly every time we used it. Like I said, the Progreen seemed to almost completely alleviate it. SW definitely knows about it, I talked to and showed my rep at the time and he said he was having alot of those complaints lately, that was back in the summer. Maybe they changed the formula because I've been using Super flat for years and only recently had I started having the issue.
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Old 05-07-2009, 10:14 AM   #19
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OP here,
Gave it another shot with the wizz and cut/rolled one wall at a time. Same result.

Switched to Master Hide (cheaper paint) and it solved the problem.

Thanks everyone for your help and suggestions.
Bob
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Old 05-07-2009, 10:20 AM   #20
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Quote:
OP here,
Gave it another shot with the wizz and cut/rolled one wall at a time. Same result.

Switched to Master Hide (cheaper paint) and it solved the problem.

Thanks everyone for your help and suggestions.
Bob
Hey Op,
Bob these painters should be able to get a considerable amount of extra money or free future product from SW, I have done this a million times and when fixed I go at the store.

million is an over statement though,lol
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