Cracks In Tile And Backer Board - Tiling - Contractor Talk

Cracks In Tile And Backer Board

 
Thread Tools Search this Thread Display Modes
Old 01-01-2018, 04:45 PM   #1
Registered User
 
Mltileguy's Avatar
 
Trade: Tile Setter
Join Date: Jan 2018
Posts: 4

Cracks In Tile And Backer Board


Hi , I completed a large Tiled shower in the fall of 2016. The shower has 9' tall ceilings and is approximately 8' long by 4 and a half ft wide. I used 1 5/8" hardi screws as always and staggered the 3'x5' sheets of 1/2" Jet backboard to the studs. Spacing my screws no more than 8"" apart. Then took good quality meshed tape and tapped all inside and outside and field seams with thiset. All screw heads were filled as well. Then after drying I coated all surfaces with a couple coats of Hydro Ban. And then tiled all the walls, bench ect. About 3 to 4 months I get a call from the home owner and she says she says she has some cracking that needs to be fixed. I let here kbow that i would look at my calendar and put a time that is good for her on it. Im think ing in my head that some settling occurred and or shrinking so not a big deal. She sends a pic of a tile with a crack down thw centerish if the tile. I was stumped.
I go up to look at and total intentions to take care of the problem. I notice the tile has cracked through the actual tile ( not grout joint ) starting at the 9' ceiling down to about 1' above thw pan. Its happened at about every 16" .so I at this point very concerned and let homeowner know im going to have to order more tile because I need to pull the cracked tile off to see what can be causing the cracking. So being that the job is about 2 and a half hours out of town one way. I told her i need to get my ducks in a row and get the new tile so I'll have to put you on my schedule at the another date once the tile comes in. So of course this is have going on while I am very busy and have a full schedule.
I've been a tile Setter for approximately 24 years . I learned from my dad who was a tile Setter for 38 years. I have had my license since 03 and work with various Builder's tile shops directly with homeowners Word of Mouth exedra. It's typical that I work with builders that request me back over and over to do their projects because they like the quality and detail I take in my work from prep to finish. Anyway that's a little bit about me. I do lots of showers per year anywhere from 30 plus. So back to this problem at hand I went up there because of naturally being concerned and always conscientious about my work in my clients to see what the problem was fix it. When I saw the cracks I was dumbfounded couldn't understand so my second time up after receiving the new tile I proceeded to tear off tile and noticed of course that chiseling with a hammer and a cold chisel was very difficult the tile bonded really well I did use the spotting method because the framing wasn't that great. So as I was cleaning off and kind of dissecting the wall I noticed that some of my areas where I had seen taped and then waterproof / anti fracture with the hydro ban that I seen the hairline cracks going actually through the backer board and the seam s that had been tapped but vertically only and then telegraphing through the tile.
Question Anyone Ever Seen This Happen?
I am stumped. Please help. Thanks
Mltileguy is offline  

Warning: The topics covered on this site include activities in which there exists the potential for serious injury or death. ContractorTalk.com DOES NOT guarantee the accuracy or completeness of any information contained on this site. Always use proper safety precaution and reference reliable outside sources before attempting any construction or remodeling task!

   

Advertisement

 

Old 01-01-2018, 04:52 PM   #2
Pro
 
goneelkn's Avatar
 
Trade: home remodel/repair
Join Date: Jan 2010
Location: Wisconsin
Posts: 815
Rewards Points: 122

Re: Cracks In Tile And Backer Board


Use the right mesh tape???
Does Jet have a warranty??

Advertisement

goneelkn is offline  
Old 01-01-2018, 05:52 PM   #3
edward trowelhands
 
Golden view's Avatar
 
Trade: Diplomat
Join Date: Feb 2012
Location: PDX
Posts: 3,838
Rewards Points: 4,778

Re: Cracks In Tile And Backer Board


Major framing issues?
Golden view is offline  
   
 
Old 01-01-2018, 06:14 PM   #4
Particulate Filter
 
Metro M & L's Avatar
 
Trade: Flooring
Join Date: Jun 2009
Location: Portland, OR
Posts: 4,371
Rewards Points: 1,356

Re: Cracks In Tile And Backer Board


Was some one banging on the wall on the other side? Other remodeling in the home?

Earthquake? Fracking?
__________________
"A smart man learns from his mistakes; a wise man learns from the mistakes of others."

www.portlandhardwoodrefinishing.com
Metro M & L is offline  
Old 01-01-2018, 06:29 PM   #5
edward trowelhands
 
Golden view's Avatar
 
Trade: Diplomat
Join Date: Feb 2012
Location: PDX
Posts: 3,838
Rewards Points: 4,778

Re: Cracks In Tile And Backer Board


Are the owners large and... frisky?
Golden view is offline  
The Following User Says Thank You to Golden view For This Useful Post:
Metro M & L (01-02-2018)
Old 01-01-2018, 06:53 PM   #6
Pro
 
rrk's Avatar
 
Trade: remodeling
Join Date: Apr 2012
Location: new jersey
Posts: 4,879
Rewards Points: 2,730

Re: Cracks In Tile And Backer Board


paragraphs are your friend

I get dizzy reading your post
rrk is offline  
The Following 3 Users Say Thank You to rrk For This Useful Post:
avenge (01-02-2018), greg24k (01-02-2018), TNTSERVICES (01-02-2018)
Old 01-01-2018, 07:09 PM   #7
Pro
 
tjbnwi's Avatar
 
Trade: Remodeling
Join Date: Feb 2009
Location: Cedar Tucky, Indiana
Posts: 8,393
Rewards Points: 4,928

Re: Cracks In Tile And Backer Board


What product is the tile?

Should have shimmed/straightened the framing prior to installing the backer.

I do not and never will use the dot method. It leaves voids and makes the tile subject to easy damage.

Tom
tjbnwi is offline  
The Following 2 Users Say Thank You to tjbnwi For This Useful Post:
asevereid (01-01-2018), Xtrememtnbiker (01-01-2018)
Old 01-01-2018, 07:42 PM   #8
Pro
 
goneelkn's Avatar
 
Trade: home remodel/repair
Join Date: Jan 2010
Location: Wisconsin
Posts: 815
Rewards Points: 122

Re: Cracks In Tile And Backer Board


Quote:
Originally Posted by tjbnwi View Post
I do not and never will use the dot method. It leaves voids and makes the tile subject to easy damage.

Tom
Missed that part!!!
goneelkn is offline  
Old 01-02-2018, 04:14 AM   #9
New Guy
 
claycarson's Avatar
 
Trade: Tile, Marble, Polished Concrete
Join Date: Apr 2017
Posts: 28
Rewards Points: 56

Re: Cracks In Tile And Backer Board


Sounds more like a framing issue. What was the stability of the studs? Pressure treated or regular?

Sent from my SM-G920T using Tapatalk
claycarson is offline  
The Following User Says Thank You to claycarson For This Useful Post:
Tom M (01-02-2018)
Old 01-02-2018, 04:57 AM   #10
Registered User
 
Mltileguy's Avatar
 
Trade: Tile Setter
Join Date: Jan 2018
Posts: 4

Re: Cracks In Tile And Backer Board


Yes. I used the grey tape. The tile and backer board didn't crack at horizontal seems or anywhere horizontally. It did crack vertically through backer board seems where a stud is behind and continued throu the next sheet and tile .
Mltileguy is offline  
Old 01-02-2018, 05:09 AM   #11
Registered User
 
Mltileguy's Avatar
 
Trade: Tile Setter
Join Date: Jan 2018
Posts: 4

Re: Cracks In Tile And Backer Board


Yes I used the grey backer board tape. Still waiting for the response on the warranties regarding the Jet.
Mltileguy is offline  
Old 01-02-2018, 05:11 AM   #12
Registered User
 
Mltileguy's Avatar
 
Trade: Tile Setter
Join Date: Jan 2018
Posts: 4

Re: Cracks In Tile And Backer Board


Hahaha ! Actually brutally petite ! Lol
Mltileguy is offline  
Old 01-02-2018, 07:30 AM   #13
General Contractor
 
greg24k's Avatar
 
Trade: New Home Construction-Additions-Remodeling
Join Date: May 2007
Location: NJ
Posts: 7,233
Rewards Points: 7,516

Re: Cracks In Tile And Backer Board


I agree with others, if the backer-board, tape, screws etc were installed per manufacturer spec's, and if prior to backer-board installation there was a problem with the studs to accept the backerboard you have to make it good on it...

If after tile installation, there was some sort of a structural movement/failure that causes a vertical crack, it shouldn't be on you, because of materials like tiles or backer-boards even when installed per manufacturer specs they are not intended to withstand any structural failures within the structure.

I would investigate further after everything is removed and see if there was any settlement below and try to pinpoint an issue because if it happens again, you will be back where you started at.
__________________
I never lost a cent on the jobs I didn't get!
greg24k is offline  
The Following 2 Users Say Thank You to greg24k For This Useful Post:
rustyjames (01-02-2018), TimNJ (01-02-2018)
Old 01-02-2018, 07:58 AM   #14
Pro
 
Tom M's Avatar
 
Trade: GC/ Interior & Exterior Remodeling
Join Date: Jan 2007
Location: Bergen County, NJ
Posts: 8,544
Rewards Points: 7,728

Re: Cracks In Tile And Backer Board


My first thoughts were some kind of shear wall or lack of shear wall deflection.
Tom M is offline  
The Following 2 Users Say Thank You to Tom M For This Useful Post:
greg24k (01-02-2018), rustyjames (01-02-2018)
Old 01-02-2018, 08:14 AM   #15
Pro
 
RichVT's Avatar
 
Trade: Remodeling
Join Date: Feb 2009
Posts: 244
Rewards Points: 667

Re: Cracks In Tile And Backer Board


"I did use the spotting method because the framing wasn't that great."

Jet's installation instructions:

Use a minimum of 2" x 4" wood studs or 20-gauge metal studs, which must be straight, properly aligned and spaced a
maximum of 16" on center.

Jet Warranty:

... when properly installed ... according to Jetís published installation
instructions.


Don't get your hopes up with their warranty.
RichVT is offline  
The Following User Says Thank You to RichVT For This Useful Post:
greg24k (01-03-2018)
Old 01-02-2018, 11:02 AM   #16
Pro
 
TimNJ's Avatar
 
Trade: Remodeler
Join Date: Sep 2005
Posts: 5,386
Rewards Points: 3,146

Re: Cracks In Tile And Backer Board


Quote:
Originally Posted by RichVT View Post
"I did use the spotting method because the framing wasn't that great."

Jet's installation instructions:

Use a minimum of 2" x 4" wood studs or 20-gauge metal studs, which must be straight, properly aligned and spaced a
maximum of 16" on center.

Jet Warranty:

... when properly installed ... according to Jetís published installation
instructions.


Don't get your hopes up with their warranty.

That was my thought:

What made the "framing not so great"??
__________________
Trump-The "Con Man's" Con Man.
TimNJ is offline  
The Following User Says Thank You to TimNJ For This Useful Post:
greg24k (01-03-2018)
Old 01-02-2018, 11:49 AM   #17
Hair Splitter
 
TNTSERVICES's Avatar
 
Trade: General
Join Date: Aug 2010
Location: Naperville, IL
Posts: 17,802
Rewards Points: 132

Re: Cracks In Tile And Backer Board


The dot method is not an approved method of tile installation and does not achieve the recommended 95% in a wet area. You need to rip out and replace.
__________________
Tried & True on Facebook
Tried & True Website
Quote:
Originally Posted by CarpenterSFO View Post
You ask for your money frequently, and you collect it quickly, else you stop working immediately.
TNTSERVICES is offline  
Old 01-02-2018, 04:46 PM   #18
Pro
 
Anderson's Avatar
 
Trade: Home improvement contractor
Join Date: Sep 2009
Location: Wilton,CT
Posts: 968
Rewards Points: 1,136

Re: Cracks In Tile And Backer Board


Sounds like your screwed for using DOt method, curious if you checked the sheetrock on opposite side to see it there were a lot of screw pops.
Anderson is offline  
Old 01-02-2018, 06:20 PM   #19
edward trowelhands
 
Golden view's Avatar
 
Trade: Diplomat
Join Date: Feb 2012
Location: PDX
Posts: 3,838
Rewards Points: 4,778

Re: Cracks In Tile And Backer Board


I don't believe the dot method is why it failed.
Golden view is offline  
The Following User Says Thank You to Golden view For This Useful Post:
rustyjames (01-02-2018)
Old 01-02-2018, 07:27 PM   #20
Hair Splitter
 
TNTSERVICES's Avatar
 
Trade: General
Join Date: Aug 2010
Location: Naperville, IL
Posts: 17,802
Rewards Points: 132

Re: Cracks In Tile And Backer Board


Quote:
Originally Posted by Golden view View Post
I don't believe the dot method is why it failed.
Regardless it's wrong and not up to industry standards. If you don't install the tile properly, you haven't a leg to stand on. He is still liable for the improper installation. All a lawyer would have to do is pull out the TCNA handbook and he's toast.

Advertisement

__________________
Tried & True on Facebook
Tried & True Website
Quote:
Originally Posted by CarpenterSFO View Post
You ask for your money frequently, and you collect it quickly, else you stop working immediately.
TNTSERVICES is offline  


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Join Now... It's Fast and FREE!

I am a professional contractor
I am a DIY Homeowner
Drywall Talk is for
PROFESSIONAL CONTRACTORS ONLY!

At DrywallTalk.com we cater exlusivly to professional contractors who make their living as a contractor. Knowing that many homeowners and DIYers are looking for a community to call home, we've created www.DIYChatroom.com DIY Chatroom is full of helpful advices and perfect for DIY homeowners.

Redirecing in 10 seconds
No Thanks
terms of service

Already Have an Account?