kdub1777

What do you guys include in your Thank You letters after a job is complete? I usually leave a copy of the warranty and some biz cards and tell them "thank you" for the chance to work with them etc. I would like to start leaving a thank you letter that could help me get more business through referrals. What do you guys include in your Thank You Letters. Give me an example!

Thanks

pcplumber

If the words are not critical, don't write them.

Don't combine your 'Thank You' with a request for referrals. That is like putting a business card with a Christmas card. Most people don't like to read long letters. A letter with very few words gets the same message out.
You can send a brochure that shows all your services.

You don't get a better grade for the quantity of words.

ABC Enterprises
12345 Main Steet
Decatur, Georgia 90234
(800) 55-5555

December 1, 2008

Mr. John Smith
54321 Jackson Street
CCCC, Ca. 90434

Dear Mr. Smith:

Thank you for being a great customer. Working for you was a real pleasure.

Should you need anything, in the future, I am looking forward to providing you with our full range of construction services.

Thank you very much.

Sincerely,

John Smith
President
ABC Builders

JR_FL

Send this below in a greeting card after the estimate with a gift.

Dear Mr. & Mrs Smith,

I want to THANK YOU for having us out to your property today. What a great home you have. We have enjoyed the privledge of giving you the estimate. Customer and personal relationships are very important to our company. Enjoy these brownies. If we can ever be of service please call us anytime about anything. If we can't help we can find out how. Please give me a call when you taste the brownies, so I will know when you have recieved them.

Regards,
SIGN

Send this after you get the JOB.

Dear Mr. & Mrs. Smith,
As we are starting your renovation, I know there will be times when you have a question or concern. I want you to know that you can call us anytime at our office during business hours or you can call me at xxx-xxxx.

Regards,
SIGN

SEND THIS WHEN YOU ARE DONE WITH JOB.

Dear Mr. & Mrs. Smith,

It has been a great pleasure working on your property. We find our work very rewarding. We hope you will have years of enjoyment. We want to THANK YOU from all of us here at (COMPANY). If I can ever be of service please feel free to give me a call. Please enjoy the (cookies or brownies).

SEND THEM A BIRTHDAY CARD on there Birthday. If they have kids do the same thing.

Here is what I am getting at. People like relationships. If you can stay in contact with your client you will always get referrals.

I send GREETING CARDS and brownies, cookies all the time. It takes me about 2 minutes to do it online and forget about it.

Staying in touch is so important in any business.

kdub1777

Thank you guys very much. I am going to take ideas form both of you.

SkyVixxen

Hi,
My husband is a general and I have a greeting card business ( where I can make signed, sealed, add gift cards and or pictures when necessary, then deliver) at home. I am looking for ideas of how to thank clients for referrals and also for showing thier homes to new prospective clients. Most of the wording I find is from realtors, I think they send a lot of thank you cards!

When clients give us referrals we send them a thank you for the referral along with a gift card for a restaurant. When we get a new client we are sending a thank you with a Home Depot gift card. When they show thier home we are including restaurant cards as well, but I am looking for better wording besides "thank you for showing your home".

Any ideas or thank you note examples would be greatly appreciated!


Thank you for reading & have a great day!

SkyVixxen

Brownies....JR????? We are using the same cards, I bet! Are you a distributor? Do you know you get better pricing if you are?

I'm with you, I love how easy it is!

M&GConstruction

I prefer hand writing thank you notes. Along with a nice bottle of wine.

jma_1000

These are some great ideas! Personally, I enjoy writing Thank You cards that are short and to the point. Handwritten is a must - its just the right amount of sincere personalization.

__________________
"I do well to be angry, even unto death."

Boogga

That's interesting, a hand written letter (brief) with your proper printed letter head on top sounds good. I'll think about it. Maybe a packet of ANZAC biscuits to go with it. Ummmm.

__________________

"It's better to die on your feet than to live on your knees"

Armada

We want to thank you for choosing ___________ as your rebuilding contractor. ___________ strives to offer high quality rebuilding services to all of our customers and your business has been most appreciated! We are one the few rebuilding contractors that guarantees all work performed with a written warranty and if there is anything else that we can do to keep you satisfied please let us know.

___________ participates in various contractor review services offered by various groups and websites. If possible please write a brief review about our services on one of the websites listed below:

angieslist.com Contractor reviews, nationwide.

LouisianaRebuilds.info Local site of contractor reviews.

Thank you again for choosing ___________ as your rebuilding contractor and please keep us in mind should you need our services again.


I USUALLY HAND DELIVER THIS AND FOLLOW UP WITH A PHONE CALL A FEW WEEKS LATER. I REALLY PUSH TO GET A CUSTOMER TO WRITE A REVIEW.. .