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#1 |
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Pro
Trade: excavating / concrete / masonry
Join Date: Feb 2006
Location: NW, CT
Posts: 2,452
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Service
I dropped my Leatherman a few months back while using it as a hammer. When I picked it up the blade lock had a pin broken. So I threw it on my dresser for a few months the broken part was always in the way when I went to use it. After Christmas I found it on my dresser and looked up their address and sent it to them and asked them to let me know how much it cost to repair. I don't think I registered it when I got it.
Today I got it back. Probably two weeks, not more than three. Broken part fixed, blade looks like it was sharpened, and there are other new parts in it. No note, no bill. Thanks Leatherman! If you can hear me? Guess I'll send them a note!
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Nick "Every day I remind myself that my inner and outer life are based on the labors of other men, living and dead, and that I must exert myself in order to give in the same measure as I have received and am still receiving" Albert Einstein |
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#2 |
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Vagitarian
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Re: Service
Hey, that is pretty good service. I have 2 of these tools, never used them.
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Life is hard. It is harder when you are stupid Uncle Sam wants YOU....to speak ENGLISH |
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#3 |
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Pro
Trade: Outdoor D/B
Join Date: Jun 2005
Posts: 1,884
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Re: Service
To bad leatherman is openly anti gun. I refuses to use their products no matter how good they are.
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#4 |
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Pro
Trade: excavating / concrete / masonry
Join Date: Feb 2006
Location: NW, CT
Posts: 2,452
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Re: Service
Rusknet,
Thanks for the info. Is that information available somewhere.
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Nick "Every day I remind myself that my inner and outer life are based on the labors of other men, living and dead, and that I must exert myself in order to give in the same measure as I have received and am still receiving" Albert Einstein |
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#5 | |
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Pro
Trade: manager of excavation division
Join Date: Dec 2005
Location: danbury,ct.
Posts: 3,660
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Re: ServiceQuote:
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___"Remember You Never Get A Second Chance To Make A First Impression"______________________ Joe |
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#6 |
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Pro
Trade: Ca. General
Join Date: Jun 2004
Location: So. Cal.
Posts: 386
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Re: Service
Thanks Denick,
I packaged up my Wave tool and sent it back for repair as soon as I saw your post !! If the people at "Leatherman" are anti-gun, Maybe they think "Men Should Fight with Knives, Not Guns." I am OK with that. I own several Leatherman Tools and Hate to be without it.
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"Success" Is The Ability To Go From Failure To Failure, Without Losing Your ENTHUSIASM. The Only Place that Success comes Before Work is in The Dictionary. |
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