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09-07-2009, 04:07 AM
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#1
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Registered User
Trade:
Sitework Estimating
Join Date: Sep 2009
Posts: 5
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Agtek Complaint
I have been and am president in the sitework estimatlng business for 15years and have many more years experience in the business.
I use the Agtek system software for my take-offs I know no other system.
My security key (hasp) timed out for some unknown reason.
I called Agtek support - before I even spoke to them of my problem they wanted $850 for the phone call. What they should have done is replace the security key instead they have given me the runaround.
I have in the past wanted to upgrade my Agtek system - what I found was they do not compromise on the price (which is very very high in comparison to other systems). Agtek thinks they are the only software company in town.
I am frustrated throughout with my experiences with Agtek.
I would appreciate if any other contractor has experience with another system that is accurate reliable and fairly easy to use or even more so a contractor who has used Agtek and went over to another similar product.
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09-07-2009, 09:41 PM
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#2
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Pro
Trade:
underground
Join Date: Oct 2004
Posts: 3,045
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Quote:
Originally Posted by siteworkny
I have been and am president in the sitework estimatlng business for 15years... I use the Agtek system software for my take-offs.
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Is your business estimating or sitework? What do you take-off with Agtek?
How many takeoffs do you need to do in a week? Are you taking-off large quantities of earthwork? paving? what? do you need to integrate takeoffs with estimates? estimates with A/P?
there's lots of products out there - some good. Some better at certain things than others. Some expensive some not-so-much. Tell more about your needs.
__________________
Quote:
That's the way that the world goes 'round, you're up one day and the next you're down.
It's a half an inch of water and you think you're gonna drown, that's the way that the world goes 'round.
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09-08-2009, 08:08 AM
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#3
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Registered User
Trade:
Sitework Estimating
Join Date: Sep 2009
Posts: 5
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Agtek Complaint
I am in the Sitework Take-off business - Have lots clients from Site Excavation Contractors to Developers- obviously fed up with Agtek - Do you have recommendations for any other sitework software?
Skip the philosophy!
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09-08-2009, 03:43 PM
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#4
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Member
Trade:
Flooring installation
Join Date: Mar 2009
Location: West Chester, PA
Posts: 52
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Quote:
Originally Posted by siteworkny
I am in the Sitework Take-off business - Have lots clients from Site Excavation Contractors to Developers- obviously fed up with Agtek - Do you have recommendations for any other sitework software?
Skip the philosophy!
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I have a few recomendations. But in order to make good recomendations, I have some questions:
Quote:
Originally Posted by PipeGuy
Is your business estimating or sitework? What do you take-off with Agtek?
How many takeoffs do you need to do in a week? Are you taking-off large quantities of earthwork? paving? what? do you need to integrate takeoffs with estimates? estimates with A/P?
there's lots of products out there - some good. Some better at certain things than others. Some expensive some not-so-much. Tell more about your needs.
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Now my philosophy: Tell me what you want so I can make a recomendation.
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09-08-2009, 03:47 PM
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#5
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Pro
Trade:
Builder/Remodeler
Join Date: Jul 2007
Location: Indianapolis, Indiana
Posts: 2,058
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Quote:
Originally Posted by siteworkny
I am in the Sitework Take-off business - Have lots clients from Site Excavation Contractors to Developers- obviously fed up with Agtek - Do you have recommendations for any other sitework software?
Skip the philosophy!
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Wow.... 
A guy offers to guide you in the right direction if you'll just give him a bit more info and you insult him.
Nice manners. 
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09-08-2009, 04:06 PM
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#6
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Contractor
Trade:
Excavation, Foundation, Concrete
Join Date: Feb 2006
Location: Maryland
Posts: 2,023
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Quote:
Originally Posted by ChrWright
Wow....
A guy offers to guide you in the right direction if you'll just give him a bit more info and you insult him.
Nice manners. |
My thoughts exactly.
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09-11-2009, 12:55 AM
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#7
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Pro
Trade:
underground
Join Date: Oct 2004
Posts: 3,045
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Quote:
Originally Posted by siteworkny
I am in the Sitework Take-off business - Have lots clients from Site Excavation Contractors to Developers...
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on what basis do you get paid? by the acre? per hour? by the SF of floor space? fixed fee? a percentage of the job cost?
how do you assure customers that the information they've paid you to compile won't benefit another party with competing interests? please share.
__________________
Quote:
That's the way that the world goes 'round, you're up one day and the next you're down.
It's a half an inch of water and you think you're gonna drown, that's the way that the world goes 'round.
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09-11-2009, 08:08 AM
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#8
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Registered User
Trade:
Sitework Estimating
Join Date: Sep 2009
Posts: 5
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Agtek the behemoth
I'm not trying to be a wiseguy - but I stated what I am looking for!
"I am in the Sitework Take-off business - Have lots clients from Site Excavation Contractors to Developers- obviously fed up with Agtek - Do you have recommendations for any other sitework software?"
I'm looking for SITEWORK SOFTWARE similar to Agtek - Please any suggestions?
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09-14-2009, 08:48 PM
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#9
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Midnight
Trade:
Excavating, Grading, Demolition, Underground Utilities
Join Date: Jan 2008
Location: Minnesota
Posts: 139
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I find this ridiculous. You are in the business of takeoff's for people that can't do them for themselves and have no idea what other software your competetitor's are using????? WOW  I know exactly what my top five competitors use for takeoff software. Agtek Charges so much for support because they can. Do you provide GPS mapping or surveyor interface for your clients??? People ask questions because they are trying to help you out. Snarky comments are unnecessary. By the way it's called GOOGLE you type it into your address bar at the top of your web browser
Good luck
__________________
"It is what it is"
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09-17-2009, 03:22 PM
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#10
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Registered User
Trade:
Sitework Estimating
Join Date: Sep 2009
Posts: 5
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Agtek Complaint
Gee aren't we touchy!
I'm looking for a substitute software for Agtek it's a
simple question. 
Is this a forum for contractor help or a way to vent
frustration?
I'm really a nice guy so cut the advice - I don't need it!!
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09-17-2009, 09:11 PM
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#11
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Pro
Trade:
Excavation Contractor
Join Date: Apr 2008
Posts: 149
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Quote:
Originally Posted by siteworkny
I'm really a nice guy so cut the advice - I don't need it!!
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I am confused..............didn't this whole thing start because you asked for advice.  As mentioned before, Google is an amazing thing and it probably won't make you feel insulted.
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