Shoreline58

I'm a commercial GC by profession so my knowledge of residential equipment is limited. Here is the problem, I have a Burnham PV73WT-TBWR boiler at home and during a recent cleaning the tech pointed out a minor leak in the jacket. The unit was installed nine years ago and we are the original owners. The owner of the firm that installed it told me this is a common problem and that Burnham has not been honoring their warrantee with regards to this repair.

A Google search indicated that he was correct as many people were not very happy with Burnham. Apparently they will provide a new casting but not cover the labor. WTF!!! I reviewed my warrantee and the language is quite specific stating that they would, "repair or replace any defective units". No where does it mention that labor is not covered. And no where does it state that they would only provide payment after the original part had been shipped back to the factory for examination and evaluation.

Seems to me it would be far easier to replace the entire boiler rather than tear it down and rebuild it.

Before I launch a barrage of Nasty-Grams and write the State DCP how have any of you made out with Burnham regarding this issue.

Aggie67

If you posted this 4 years ago, you could have kept the entire message, and only have changed "Burnham" to "Weil McClain". Something about those gasket channels that was never designed correctly. Tolerances were crappy, and you either pinched the gasket or cracked the iron.

I've done my share of leaker swap-outs. But Burnham was a good replacement. I'd raise a stink, if it were me.