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I am a Lennox and Carrier dealer currently. Have sold Carrier all my life (it is what my dad started the company selling), Lennox for 21 years, Trane up until about 5 years ago (distributor issue, not product) and sell Amana and Armstrong as my builder and alternative lines. All manufactures have had and will have issues of one sort or another after all, it is a product designed and built by humans. The best thing to look for is a contractor that will properly size and install your HVAC system because if it isn't done right, even the "best" unit will be junk.
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