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Okay, Goosenest: I would be happy to help you. Your situation is a very simple one to solve.
For the last 16 years, I have focused as an insurance restoration contractor (not GC, but specializing in all types of insurance property damage claims) and an independent adjuster for 39 different carriers throughout the United States. My job experience ranges from a $300 roof coverup to a $22 million 310 home earthquake project. I not only have the education for restoration and adjusting, but I also have the actual "hands-on" field experience.
Matter of fact, I am working on a report right now to bridge the gap between estimate of regular contractors and adjusters, so the claims process can run smoother.
The adjuster rights an estimate for only visible damage and what he thinks needs to be done, as long as the estimate line items fall under policy coverage. The burden of proof for actual work to be done falls upon the contractor for the insured. He would have given you a computerized estimate to review based on line items calculated at quantity x unit price in SF or LF. As you know, most regular contractors, who do not specialize in insurance work, write a totally different estimate.
$20 million dollar question: How do you get him to see the light and compare "apples to apples?"
I won't get into all of the details yet, but his comments on cleaning refer to technology to clean certain parts of a loss that are only smoke damaged and not structurally damaged by the heat. When he talks about coating the rafters, he is wanting to seal the odor, but, this is only after a 3-step process has been applied to combat odor. If their is structural damage, this can be addressed by degree of damage and quantity.
For those contractors who specialize in all types of insurance property damage claims, the mentality is to "RESTORE, THEN REPLACE." The regular contractors thinks "REMOVE AND REPLACE." No matter, there is a happy medium. You just have to know how to present your information in the insurance word.
The first 24-72 hours of a fire are the most important to prevent further water or odor damage. This can be discussed later.
There are several questions that I would need to ask you first and also see the estimate. I could probably review his estimate and increase the loss without even seeing the house. This comes from experience.
I look forward to your reply. I am currently in Florida, and I can be reached 24/7. Please reply or here is my phone number...not sure if we can post numbers...I am new....210-823-3864.
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