Problem Customer

J F

nice

buddy110

more pics

Attached Thumbnails

     

buddy110

last pics

Attached Thumbnails

     

buddy110

Bring it

Yea I hear the boyz from Utica are some up characters. Don't wanna mess wicthu

DavidC

Was there any flashing around that window? The rot is obvious, the cause is not. I would want to take stuff apart and trace the water stains back to the point of entry. If that window wasn't flashed when installed it could very well be the origin.

To cut their siding that short and question the workmanship of some one else takes some balls.

FWIW, I'd rather see corner posts installed as you described than to have that mess. It would allow water in, but if you flash the corner underneath and leave the bottom of the post open to drain it's no problem.

Good Luck
Dave

__________________
www.CookContractingLLC.com

Framer53

Might want to describe my physique: 6'7" and 320 lbs! Get er done!!!

By the way, the pictures look like the rot was something that had nothing to do with the siding. I think I would stand firm, and tell them the siding had nothing to do with that rot.
The siding pictures of install, kind of dumb install!!

enforcer

stand firm. no way that rot was caused by your siding install unless your installers decided to play a rather nasty prctical joke.lol
if you succumb to this guy,you're crazy.

buddy110

Thanks everyone for your input. The more I speak to this guy the more aggrivated I get.

Today his email read "here are some more pictures of your poor workmanship"

mics_54

That didn't happen in two years.

Double-A

Then quit speaking to him. So far he doesn't have much of a case. He has some rotted wood, that some guy told him was caused by your work. Can he show how it was caused? If not, then what does he expect you do to about it.

A warranty of workmanship can only be honored if you were informed and allowed to make the proper repairs, if any were required. At this point, he hasn't done so. Any warranty seems to be voided now that someone else made the repairs. He chose that route, not you.

From what I get, he would like you to make him an offer. I would offer that I 'would' have offered 1 week's pay and materials for this other carpenter's work, if he was skilled in what he's doing. The shoddiness of his work shows he's not. Therefore, having him do any repairs just leaves the home owner open for more problems, and that's not the point of a settlement.

As it stands now, the homeowner has decided to take charge of what repairs will be made and by whom, therefore its up to him to decide what 'offer' you should make. If its less than 2k, I'd pay it, but not without a release of all liability, present and future dealing with this structure. But, I would have to be shown proof of our poor workmanship and the path the water took to do this type of damage. If he's willing to work for it, I say give it to him and move on.

Fighting him is just counter productive and is going backwards if you ask me. Better to just satisfy his needs for a small victory in this and move on. Right and wrong have nothing to do with it. You have a business to run and you can't do it while concentrating on one job that happened two years ago.

Don't let your ego overwhelm your responsibility to your business. Contact your attorney and have him draft a settlement up. Otherwise you're losing time and sleep over a "he said/she said" situation that no court can rule on properly.

__________________
"My clients’ wishes are the center of my attention." -- David Guido, a contractor in Woodstock, N.Y.
New York Times, July 20, 2006

TimNJ

As I said in my previous post, the burden of proof is on him. You have photos that show your work after they took it apart. You have photos that show their shoddy replacement work. It is up to them to prove that you didanything wrong. They have to hire the experts and you can sit back and basically tell them they don't know what they are talking about and they should hire more experts. At some point they will decide it isn't worth it to spend $15,000 in legal work for $2000 in damage. The chance that this might even end up in a court trial is about zero.
I went through (actually still going) a lawsuit over damage from a neighbor and it was up to us to prove every little thing to the "nth" degree and that still wasn't good enough. Went to a settlement hearing and we arestill getting jerked around even though this was given 45 days to settle and that was back in April

Tom Struble

looks like an exising condition
that being said the lack of flashing details[as far as could be seen]
make your installation no better than the ones that were there before
crack open a vinyl install manual,they show proper corner flashing and
window details

__________________
Tom

enforcer

thats was not the best install and i am sure you realize that, probably the reason why you are losing some sleep. that being said,the damge was there before you ever started. the guy is being a prick and if i were you i would set him straight quickly. you can only be a nice guy for so long.enough is enough.

buddy110

Installing a corner the way I did is fine, really. It's more water tight the other way but there's not enough area for water to get in and cause damage, especially that much. That said, I'm simply loosing sleep because I care. I guess I'm just old school

enforcer

nothing wrong with caring,thats a good thing. however,you have to draw a line and simply cannot let this guy act like a prick forever. tell him in a very direct way that you have attempted to resolve this in the most professional way possible but unfortunately he does'nt want this resolved and as far as you are concerned he could have the contractor who is responsible for this mess clean it up.

buddy110

That's pretty much what I plan to do this Friday. I'm meeting him then. He still hasn't provided any pictures other than the ones I've posted.

oldfrt

Judging from the rot near the window,and how your J is,I'd guess that those old windows were picture framed.
The old trim was either nailed to the sheathing and the siding butted to it ,or it was nailed over the siding,allowing water to seep between the joint where a sill should've been.

__________________
https://www.facebook.com/pages/John-...94183374011504

buddy110

Exactly

Tom Struble

keep saying this when some lawyer ask you what page in the install manual you read this on

__________________
Tom

buddy110

There is no install manual for siding. I've been doing this a long time Tom.