Penquin Windows

Ricksweares

Just wondering what you guys thought of Penquin Windows?

Rick

WestCoastVinyl

Well they use triple pane filled Krypton gas, charge a lot more than argon gas. You wouldn't really feel much differences in the insulation. Penguin Window been around for awhile not that big of co. hq in Muckelteo, WA just expanded out to MA i think.

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West Coast Vinyl

marc

They have been in Mass for at least 10 years.
They used to be called State Wide windows.
Changed the name about 4 years ago.
They sell a great window made by Greatlakes
IMO........I don't care how great the window is...There isn't a DH window out there worth over $1,000.00 witch is what they get for it.

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Marc

marc

Just found this online..................................Statewide windows is now Penquin




Report: Statewide Windows
Category: Outdoor Furniture & Equipment

Statewide Windows Statewide windows Uniframe Replacement user review complaint cost price discussion Ripoff Beverly Massachusetts
*Consumer Comment ..windows --to the lady in peabody

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Statewide Windows
Phone: 978-9738375
Fax: 978-9274433
Cummings Center
Beverly, Massachusetts, 01915
U.S.A.

Submitted: 1/22/2007 3:09:31 PM
Modified: 10/24/2008 8:35:19 AM
Shelly
Peabody, Massachusetts


Ripoff Report Verified Safe
Statewide Windows is a company located in Beverly Massachusetts MA that thrives on uneducated consumers. They promise a free estimate and show up as a team so one can do the measuring and the other the presentation. A normal presentation should last no longer than 30-60 min. These guys were in my home with my husband for 6 hours. They're aggressive, assertive and persuasive. They push a signature for three contracts: one for the sale, one to install the windows without an appointment, and another which states that manufacturing of the windows takes place the next morning at 7:00am which already consumes hundreds of dollars, for which they will leave the room for 10 minutes for the consumer to think about it. They state they are recommended by consumer reports, which is a lie. They swear their prices are competitive with other brand names in the market. Claiming they must get a signature because consumer's forget the presentation and they would have to come back twice, offer many

discounts for allowing a sign outside for their company, etc. Claiming that locking in now would guarantee the discounted price for later installation of all windows on the house. After signing 2 of the 3 contracts, and 6 hours of demonstration, window samples, stories, heat tests, window inspections and filling out order forms they finally left. It was later discovered that they are not even mentioned by consumer reports, that they have 36 complaints filed at the Better Business Bureau - 11 for sales related issues, and the prices were inflated by at least 3x's the fair market value. In fact as Newsday.com publishes a great reference article which states vinyl windows should be between $200-$300. Statewide Windows quoted us a price of $1500.00 per double hung window. That's right, 5x's higher than the average vinyl window. It's a beautiful 'premium' window for sure, but worth $3000 for a picture window? I doubt it. Also, they take about 1 1/2 hours to install so should never be

more than $150-$200 for installation. All said and done, we signed the contract on a Saturday, left a voice mail for the sales rep to cancel the contract on a Sunday (which was supposed to be the day when hundreds of dollars of work had already begun), he was not in the office on Monday, finally spoke with him Monday afternoon to confirm cancellation and assured him that I would mail the rescinded contract to their Washington corporate office within 3 business days. He assured me that I would not be charged for any work done, that the hundreds of dollars was a cost to them. On Tuesday, I got messages from the office attempting to set up an appointment for measuring. I again left a message at the office stating the contract was cancelled, there would be no measuring or windows. Nine days later, after mailing the rescinded contract, canceling the agreement on a Sunday (before even the first business day), somehow - still received calls from the office regarding measurements, and our credit card was charged $1500 dollars. I told the sales rep that I had no idea what a window costs - whether it was $10 or $1000 and that it wouldn't be wise for me to rely on a sales persons information, but again he assured me that this was a good price for a premium window. In all actuality, a premium window would be wood clad and even the most expensive companies that are designed for historical and oceanside homes go for about $700. Bay and Bow vinyl windows can be bought for about $1500. These guys were charging $3000 for a picture window. We've been had. Don't let it happen to you. By the way, this company isn't governed by the Better Business Bureau in Boston, the reports have to be filed in Washington.

Shelly
Peabody, Massachusetts
U.S.A.

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Marc

enforcer

penguin is the "uniframe" by great lakes..its an exclusive line that better than store bought great lakes. thats a new one;they team up on the home owner..2 guys..thats a good idea. i may have to talk to my man Doug about forming a partnership.