Let's say an old, established company manufactures a good quality vinyl replacement window. It sells these windows to many entities, such as Bob's Window Contracting, LLC as well as to large window franchises across the nation.
When Bob's Window Contracting, LLC sells these windows to a HomeOwner, he offers the manufacturer's warranty only, which is a Limited Lifetime Warranty on the seal of the insulated sash units, all moving parts, and the vinyl frame, as well as one year warranty on the installation.
Jim's Comfy Window Franchise sells the same window to another HomeOwner, but prints up on their computer an 8.5 x 11 non-Limited Lifetime Warranty on Everything, including installation, on parchment paper and sells a lot of windows. There is no mention in the Homeowner's documents about the manufacturer's warranty.
I am trying to understand warranties, especially as they relate to replacement windows. If, two years later, Bob's customer has an issue with the product, the manufacturer's warranty governs, but the HomeOwner pays for the labor.
The Franchise warranty has this wording: "....any basic window manufactured by the company is free from defects in material and workmanship for as long as the Owner...resides in the home...."
The Franchise BUYS their windows, they do not manufacture their windows, so is there an implied warranty here, or is this a clever way of never having to honor a Lifetime Warranty?
I'm trying to understand, can any business be held accountable in a court of law for ADDING to a manufacturer's warranty? Companies do this all the time, right? But what holds in a court of law, when twenty-five years later Jim refuses to honor his Lifetime Warranty, where does the manufacturer's warranty come into play?
I'm not asking these questions clearly, and I apologize. I'm merely trying to understand the differences, in a court of law, between a manufacturer's warranty and any other warranties created by sellers of that manufacturer's product?
Any help?
When Bob's Window Contracting, LLC sells these windows to a HomeOwner, he offers the manufacturer's warranty only, which is a Limited Lifetime Warranty on the seal of the insulated sash units, all moving parts, and the vinyl frame, as well as one year warranty on the installation.
Jim's Comfy Window Franchise sells the same window to another HomeOwner, but prints up on their computer an 8.5 x 11 non-Limited Lifetime Warranty on Everything, including installation, on parchment paper and sells a lot of windows. There is no mention in the Homeowner's documents about the manufacturer's warranty.
I am trying to understand warranties, especially as they relate to replacement windows. If, two years later, Bob's customer has an issue with the product, the manufacturer's warranty governs, but the HomeOwner pays for the labor.
The Franchise warranty has this wording: "....any basic window manufactured by the company is free from defects in material and workmanship for as long as the Owner...resides in the home...."
The Franchise BUYS their windows, they do not manufacture their windows, so is there an implied warranty here, or is this a clever way of never having to honor a Lifetime Warranty?
I'm trying to understand, can any business be held accountable in a court of law for ADDING to a manufacturer's warranty? Companies do this all the time, right? But what holds in a court of law, when twenty-five years later Jim refuses to honor his Lifetime Warranty, where does the manufacturer's warranty come into play?
I'm not asking these questions clearly, and I apologize. I'm merely trying to understand the differences, in a court of law, between a manufacturer's warranty and any other warranties created by sellers of that manufacturer's product?
Any help?