Leaking Patio Doors

 
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Old 03-08-2007, 10:25 PM   #1
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Leaking Patio Doors


I have been asked to try and fix a Anderson double Patio door that leaks. This is a new door in a new construction. (original installer moved), The door is installed correctly, plumb,level & sq. Copper pan under door. The door leaks in the middle where the two doors go together. The doors seem to close tight but when you look from the outside it is tight at the top and bottom but a gap in the middle. I have no clue as to why it is gaped in the middle. I have ajusted the hinges.
Any idears. Could it be the door is defected.

I said the door is installed correctly, the door was taken out and reinstalled because it leaked and the reinstall did not help.

Thank you for your help
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Old 03-08-2007, 10:33 PM   #2
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Re: Leaking Patio Doors


Get a 6' level and see if the panels/slabs have a bow in them. Andersen makes great patio doors but on occasion they send them out warped. Good luck getting there service tech's out there to look at the door---make sure you are there or they will blame it on anything but the product.

The compresion weatherstripping on the doors will not accept a bowed panel, as you found out they will leak.

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Old 03-10-2007, 09:06 AM   #3
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Re: Leaking Patio Doors


Thank you Dougchips, I checked the door with a level like you suggested and one of the double doors is bowed in the middle. How ofter have you seen this. Anderson has caused this home owner a lot of Heartache. They have 12 Woodright (stormwatch) Andersons top of the line windows that leak due to incorrect sealing at the factory. Anderson has tried to patch them for allmost a year. Now they have decided replacement is the only answer. Now replacing them is a major project as all the trim has to come off and it is a 3 story house. I will post back as to what is done about the door.
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Old 03-10-2007, 11:46 AM   #4
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Re: Leaking Patio Doors


Quote:
Originally Posted by Fix-it View Post
Thank you Dougchips, I checked the door with a level like you suggested and one of the double doors is bowed in the middle. How ofter have you seen this. Anderson has caused this home owner a lot of Heartache. They have 12 Woodright (stormwatch) Andersons top of the line windows that leak due to incorrect sealing at the factory. Anderson has tried to patch them for allmost a year. Now they have decided replacement is the only answer. Now replacing them is a major project as all the trim has to come off and it is a 3 story house. I will post back as to what is done about the door.
I generally say alot of positive things about Andersen. When their $10 an hour staff can sit two time zones away and blame installers for Andersen's errors I begin to have negative feelings. It would help them if they held regional training classes for installers and certified them. These certified installers could then determine if their product was defective prior to the installation. Andersen is in the process of downsizing due to the market, I was hoping that this would increase quality.

When the door slab is replaced in 12 weeks let me know how it works.

In regards to bowed panels it is hard to guess the percentage, defective runs come and go. We had 5 PS (vinyl in/out) doors with defective weatherstripping within a month last fall. The doors actually leaked air and in one case water. Come to think of it we are still waiting for some parts.......

BTW the Andersen FHG on my house works great and does not leak even with the winds we get on a lake.
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Old 11-12-2007, 07:44 PM   #5
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Re: Leaking Patio Doors


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