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For You TV Guru's Out There....

 
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Old 02-25-2018, 04:29 PM   #1
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For You TV Guru's Out There....


Last week I helped a customer with getting his new Samsung 32" TV hooked up.

I was over Friday to get his Bose wired in and get Amazon Fire up and running.

The TV is hard-wired into his Comcast cable box, though I was able to get the wifi signal from his router a few rooms away. Anyway...

I'm showing him how to do this and that...go to the movie on Amazon "Dunkirk" and we watch the preview.

It almost looks like 3D...the picture is that good. Better than mine.

So last night, I put on the preview of Dunkirk on my Samsung 48" TV and though the picture is great...it doesn't have the depth...the almost 3D characteristics of his.

I tried everything on mine to make sure I have everything set to where it should be. It's hardwired from the modem/router 3' away. It is plugged into the HDMI connection on the back of the TV, etc, etc.

I even got out my first generation Amazon Fire Box and tried that...same thing.

I just looked up the specs on his TV versus mine and they are pretty much the same. His isn't 4K or anything.

Even 2-3 years ago when I was helping people hook their new TV's up, I remember seeing that depth in the picture...like you could reach in and touch the characters.

Never really paid too much attention on mine until a few days ago and now....I want that kind of picture.

Anyone got any clues here?

Thanks.
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Old 02-25-2018, 05:32 PM   #2
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Re: For You TV Guru's Out There....


Give us the model numbers, and I'd wager someone can spot a difference in the specs that could contribute to the effect. Off the top of my head, I'd guess they have different black levels, for starters.

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Old 02-25-2018, 06:06 PM   #3
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Re: For You TV Guru's Out There....


His:
https://www.walmart.com/ip/Samsung-3...J5205/44162663

Mine:
https://www.samsung.com/us/televisio...n48j5500afxza/
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Old 02-25-2018, 06:16 PM   #4
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Re: For You TV Guru's Out There....


One area which I can't figure out is the speed test.

I went to the internet portion of the TV and ran a speed test by Ookla and the same test on my computer.

The download speed on the TV shows 13.7 mbps
The download speed on my computer is 215 mbps

They both are about equal distance from the modem/router. They both are hard wired to the modem/router.

I performed a picture check from the TV menu...fine

I performed a connection check from the TV...fine
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Old 02-25-2018, 06:33 PM   #5
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Re: For You TV Guru's Out There....


TV envy.
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Old 02-25-2018, 06:47 PM   #6
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Re: For You TV Guru's Out There....


The specs available at those links are cursory marketbabble for the most part. I had a try at penetrating the Samsung redoubt for the true technogeek stuff, but failed to peel off enough layers to find it.

Both units have enough picture quality settings that you could play with all night and still not hit perfection. If you've played around there at all, you may have de-optimized a thing or three. OTOH, Some units come out of the box with the video optimized for a showroom, some optimized for a living room in daylight... etc.

It's never been important enough to me to even fiddle with, so I can't offer much in the way of hints. Same goes for the modem speed. Sorry.
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Old 02-25-2018, 06:52 PM   #7
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Re: For You TV Guru's Out There....


I appreciate you trying...

I've been informed that I am eligible for a new modem/router.

I think I'll take them up on it.

If nothing changes, I'll contact the wonderful folks in Bangladesh for further guidance.
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Old 02-25-2018, 08:01 PM   #8
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Re: For You TV Guru's Out There....


Quote:
Originally Posted by Robie View Post
Last week I helped a customer with getting his new Samsung 32" TV hooked up.

I was over Friday to get his Bose wired in and get Amazon Fire up and running.

The TV is hard-wired into his Comcast cable box, though I was able to get the wifi signal from his router a few rooms away. Anyway...

I'm showing him how to do this and that...go to the movie on Amazon "Dunkirk" and we watch the preview.

It almost looks like 3D...the picture is that good. Better than mine.

So last night, I put on the preview of Dunkirk on my Samsung 48" TV and though the picture is great...it doesn't have the depth...the almost 3D characteristics of his.

I tried everything on mine to make sure I have everything set to where it should be. It's hardwired from the modem/router 3' away. It is plugged into the HDMI connection on the back of the TV, etc, etc.

I even got out my first generation Amazon Fire Box and tried that...same thing.

I just looked up the specs on his TV versus mine and they are pretty much the same. His isn't 4K or anything.

Even 2-3 years ago when I was helping people hook their new TV's up, I remember seeing that depth in the picture...like you could reach in and touch the characters.

Never really paid too much attention on mine until a few days ago and now....I want that kind of picture.

Anyone got any clues here?

Thanks.
He has the sharpness cranked up. Looks like people are popping out of the screen, almost so real it's fake. Not a look I like.
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Old 02-25-2018, 08:41 PM   #9
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Re: For You TV Guru's Out There....


Quote:
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He has the sharpness cranked up. Looks like people are popping out of the screen, almost so real it's fake. Not a look I like.
It's on the settings that it came out of the box with.
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Old 02-25-2018, 08:54 PM   #10
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Re: For You TV Guru's Out There....


So boost your sharpness and see what happens.
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Old 02-25-2018, 08:58 PM   #11
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Re: For You TV Guru's Out There....


Quote:
Originally Posted by leo g View Post
so boost your sharpness and see what happens.
btdt
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Old 02-25-2018, 09:27 PM   #12
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Re: For You TV Guru's Out There....


Quote:
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btdt
What resolution are you streaming at?

Only thing left really is pixel density. A 32" TV that is 1920x1080 is vastly more dense than a 48" with the same lines of resolution. Standing the same distance from the TV with the same streaming content I'd expect the 32" to look sharper.
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Old 02-26-2018, 03:53 PM   #13
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Re: For You TV Guru's Out There....


Just tell him there is a problem with his tv and you will be giving him a complimentary upgrade to a 48 in and take his 32 in.

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