Quote:
Originally Posted by ruskent
I think if you look at them as just writing an instructional manual the ideas will come to you much quicker.
Here is an example. Systems for making a ham sandwich.
1. Gather supplies. Bread and ham
2. Take 2 peices of bread and put ham on them.
3. Put both slices together to form a sandwich.
4. Put supplies away.
Matt
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I would consider that a set of instructions, I wouldn't consider it a system for building a ham sandwich.
A system would be more like
1. Gather supplies. Bread and ham
1a. Bread will be 4"x5 1/2" x 1/2", no heals can be used. Check freshness date on package to verify bread hasn't expired. Bread is to be white unless otherwise specified on page 13 of the scope of work where all bread details are listed. Always use 2 pieces of bread and align them so that once placed together they will match profiles.
1b. Ham to be 1/4 thick slices, to be Genoa only, ham to be from local deli on 16th st. Check ham for freshness, since no dates are available, empoyee must be profiecient at sniffing ham for freshness detection. No employees who has not been checked out by manager and passed freshness detection can select ham.
1c. If either bread or ham in damaged in any way or not acceptable, employee should look for a 2nd loaf a bread, and second package of ham, freshness is not ever to be bypassed, then consult 1a again.
1d. No deviations from the use of 2 slices of bread is acceptable, if customer requests 3 slices of bread, default to change order system.