Question On Ethics Of Billing

Wensdy

I was contacted by one of our drywall suppliers that they missed invoicing us in March for purchases. I received this invoice on 5/14. is that legal to state they did not bill me for these old sales orders in March? and they apologize for any inconvenience? There is no way that I could determine if this material was even delivered.

thanks.

AtlanticWBConst

You don't know if you paid, or if they delivered it?

huh?

If you used the materials, and did not pay, you owe. PERIOD.

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- Build Well -

Wensdy

You don't know if you paid, or if they delivered it?

Explanation: I would know if I paid it, via invoice or order acknowledgement receipts which I keep for tracking purposes of which I got neither from this supplier. So, it is their word against nothing I have to prove if it was ever delivered by them.



If you used the materials, and did not pay, you owe. PERIOD.

Explanation: obviously. but, again, I have no records from them that this order was approved by me. normally, they send out order aknowledgements, or confirmation sheet that this had been delivered or ordered of which I have neither.

Cdat

If you no have a receipt and neither do they, you owe nothing.

J F

What kind of relationship do you have with them? Are they a new supplier that you haven't dealt with long enough to trust?

How much material and $$ are you talking about?

What % of that month's material outlay does this problem represent?

Did you do 1,000 projects that month and don't know?

Or did you do 5-10 and maybe should have a good idea if this is legit?

Either way, you should have some system in place so you know where you stand.

Or do you KNOW that it's BS?

J

skyhook

They can appologize all they want, hard to believe there is no paper trail. Without solid proof from both parties, don't pay. Then find another supplier with their s**t together.

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AtlanticWBConst

If nobody knows nothing, then, I would say, that they are responsible to produce the paper trail for the "received/dropped off" delivery & material charges.

They should have a record of the date, delivery address, driver, & materials. If they produce those, then you can track it. Otherwise, I don't know what to say....

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- Build Well -

Floordude

Tell them you have nothing stating anything they are billing you for.

Ask for the paper trail, as you cannot find any of it in their file.

P.O. numbers and order requests, with a signed delivery ticket, works for me.

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