YELLOWPAGES.COM, FRAUD!!! Seriously

 
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Old 08-03-2008, 04:52 PM   #21
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Everything I read says within 4 years there will not be a yellow page book.

78% use the online version of yellowpage.com

We continue to use them only because of our core client is still a retired one. It is like highway robbery without a gun. Give me your money or else!
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Old 08-03-2008, 05:20 PM   #22
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


If 78% of people are using yellowpages.com instead of the paper book then I guess not to many people are using the book at all anymore. My yellowpages.com ad has generated a whopping 3 visits to my website and zero phone calls since I signed with them in April of 08.
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Old 08-11-2008, 08:04 PM   #23
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Try canceling Yellow Pages.com when your contract is up! They will spin you around so many times you just may give up trying to get their hooks out of your check book!

I had 4 phones call from them after I told them the I was not going to renew my contract with them. Then I was told I had to sign a cancellation notice and fax it to them. Instead of them sending me a cancellation notice to sign, they sent me a renewal form. I called the on this, they apologized, told me to just write cancel across the form and fax it back, which I did. 1 week later I got an email from them thanking me for renewing the service!

I called them again, asking what was going on and why I need to cancel a contract that has an expiration date. I was given some song and dance that they never received my fax and was told to re-fax it, which I did. They in turn faxed me a 7 page AT&T Yellow Pages Advertising Contract Terms and Conditions! Maybe they should have given that to me before I signed up for their services!
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Old 08-11-2008, 10:08 PM   #24
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


I have a meeting tomorrow w/ my AT&T yellowpages.com sales rep. I signed a 1 year contract w/ them for a litsing w/ links in 3 or 4 categories on their website.

I have only gotten like 3 clicks off them in 4 months.

I called them today and asked if I could switch up the terms of my contract to advertise in their PPC campaign instead of a listing on yellowpages.com

They were congenial and agreeable.

I expect the sales rep to show up tomorrow high on PCP and wielding a shotgun.
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Old 08-13-2008, 03:41 PM   #25
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


I worked for an attorney once, and he was in yellowbook (printed and internet, i believe) for a few years and never got a single lead.
Screw them, they suck. If I were to run a business, it would be a directory, all you do is charge people money, its hilarious.
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Old 08-15-2008, 10:05 AM   #26
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Quote:
Originally Posted by threaderman View Post
The internet is not working for me yet,I have both the yellow pages and the Yellow book and one call in 5 months compared to more than a hundred from the book for the same time,and I'm on the first page of both.I'm hopeful it will catch on as even I use those directories on occasion,but my first instinct is still to grab the phone book.
Yellow Pages the book and Yellow Pages the site work in completely different markets and are used mostly by different types of people (customers). It's no surprise you get more leads from the phone book.

With the book, people only get one. They get it free from the phone company and it has a long standing tradition of being your source for information - before the Internet of course!

Online, there are many better FREE alternatives like Craigslist or Kijiji (for Cdns) to post your ads in that actually get more results. Sites like YellowPages.com are going to have to try a little harder to make a splash online. Sure seems like they've missed the boat!
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Old 08-15-2008, 11:03 AM   #27
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Craigs list is a valuable resource for us ,and I appreciate them.I wish I knew of more resources like this.There are so many .com places to choose from it gets rediculous,but I realize this is the direction advertising is going.I like everyone am kinda forced to stick with what's working for me right now,there's not a lot left-over at the end of the month to experiment at this point in time.
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Old 08-21-2008, 10:29 AM   #28
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


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Originally Posted by threaderman View Post
Craigs list is a valuable resource for us ,and I appreciate them.I wish I knew of more resources like this.There are so many .com places to choose from it gets rediculous,but I realize this is the direction advertising is going.I like everyone am kinda forced to stick with what's working for me right now,there's not a lot left-over at the end of the month to experiment at this point in time.
don't get discouraged Joe, there's always somewhere to experiment. try sponsoring a newsletter relating to your field, or trying some Pay Per Click ads directed to your website. if you've done those already, read some 'new technology' articles and see what your customers are into to find a new way to reach them.

that being said, it never hurts to have something that works that you can stick to! makes it easier to experiment without losing your shirt
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Old 07-01-2009, 07:42 PM   #29
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Here's is what my att Advertising contact said:

5. Renewals. We reserve the right at our discretion, but we are not obligated, to renew your Advertising for renewal Terms coinciding with the publication dates of the directory. We will send you notice of renewal by U.S. Mail, containing any change in Advertising rates and the accompanying terms and conditions, and you may refuse the renewal by giving us written notice within 15 days from our mailing, or by the deadline contained in the notice, whichever is first. We reserve the right, upon written notice to you at any time prior to renewal: (a) not to renew your Advertising for reasons set forth in paragraph 2 above or (b) to eliminate or modify any terms, conditions, standards, specifications, products, headings or policies (including without limitation priority placement of Advertising) affecting your Advertising. All Internet Advertising will automatically renew at our discretion at the then current rate unless cancelled prior to the publication date of the next printed directory. After renewal, only changes resulting in the same or increased level of Internet Advertising charges may be made.

After reading this I wrote a letter to my sales rep informing AT&T of my desire to cancel and not renew my contract. I mailed the letter certified mail so someone at AT&T had to sign for it. I have a copy of the letter and a return receipt that proves the cancellation letter was received. Now if AT&T tries to do something stupid and auto-renew me, I have material evidence that proves my notice to cancel was delivered.

Here is the text of my cancellation letter:

This letter is to inform you that our advertising agreement for print and internet advertising signed on 6/10/08 is not being renewed.

Our company is extremely concerned that our other marketing activities -- free craigslist ads, contractor review websites and targeted flyer distribution – all outperformed the yellow pages print and internet advertising. Our free craigslist ads alone generated $300, 000 in contracts, yet the paid advertising in the Yellow Pages book and yellowpages.com generated $ 0 in revenue.

In regards to internet marketing, over the last ten months yellowpages.com generated only 24 clicks to the our website. This was an average of 2.4 clicks a month! If I factor in the total cost of the internet advertising ($42 x 10 months = $420 ) and divide by the number of clicks generated ($420 / 24 = ) the cost per click is $17.50. During this same time frame our website had over 500 hits from craigslist at a cost per click of $0.0.

Unless AT&T Advertising can somehow refund a significant portion of the funds paid on this non-performing advertising contract Our Company will make it a policy to never do business with AT&T Advertising again.

Thank you,

<your-name-here>

This Works, just remember to send the letter certified or registered mail and the letter must be received by AT&T by your renewal deadline or you will be automatically renewed for another year.
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Old 07-02-2009, 07:32 AM   #30
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Quote:
Originally Posted by Brock View Post
Very happy with them. They designed my website for free about two years ago, and did a fantastic job. About 8 months ago I added the "search engine submission" for another $80.00 per month. I am always on the front page of google anytime I check (never the number 1 slot, but first page). They want to upgrade me to a 45 second video that peeps can click on to. It's similar to a you-tube type video. I told them no thanks but we're pleased with the website and the search engine submission at this time. How does it work you ask? H/O goes to my site and clicks on the "request an estimate", fills in their appropriate info, then it goes to my email.
You're paying $80.00 per month for this 'One time, free service,' provided by Google?????? http://www.google.com/addurl/

What a rip-off!
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Old 07-02-2009, 07:37 AM   #31
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Quote:
Originally Posted by threaderman View Post
The internet is not working for me yet,I have both the yellow pages and the Yellow book and one call in 5 months compared to more than a hundred from the book for the same time,and I'm on the first page of both.I'm hopeful it will catch on as even I use those directories on occasion,but my first instinct is still to grab the phone book.
THreaderMan. Change some of your keyword phrases to 'plumbing repairs', plumbing leaks, fix plumbing leaks, leaky toilets, or some such. Plumbing is too generic. Get specific with some of them.
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Old 08-06-2009, 05:53 PM   #32
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Ok after I mailed off my registered cancellation letter to AT&T Advertising. I have been getting tons of annoying calls from the most annoying yellowpages sales reps. These pathic souls generally whine and complain about me canceling their service and then they usually demand that I sign up for another year of their useless service. I tell all of them no, then I block their phone number in my Google Voice phone system and they can never call me again.
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Old 01-12-2010, 11:15 AM   #33
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Please be careful when doing business with any company claiming to be the Yellow Pages. There seem to be dozens of these companies masquerading around as the actual Yellow Pages that we all grew up with. I have Seen yellow pages Inc., True Yellow pages and countless others.
Apparently there is no law stopping people from starting companies with the name Yellow Pages, designing a logo that looks like the traditional Yellow pages and sending out invoices and other direct mail to try to get money from people that will confuse the two.
I got a phone call the other day from a woman named Page. She claims Iagreed to a yellow pages online ad
She then asked me to hold, when she got back on the phone, she told me this conversation will be recorded?
Be careful not to let them voice record you. I would suggest hanging up.
I learned my lesson with another company calling themselves “Yellow pages online group”
A few months later I started getting phone calls for an unpaid bill, I never agreed to any ad from Yellow pages online group, all I wanted was for their company to send me info so I could make a decision.
Looks like any business with the word “yellow” in its business name is a scam
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Old 01-12-2010, 11:46 AM   #34
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Yellowpages.com was there to impress me, take my order, check, and then forget about me until it was time to sign up again. Only problem was they had the wrong description under my company, wrong logo, and a completely useless salesman/customer support. I tried all year, no joke, to resolve the issue. Only thing that got corrected was a better attempt at my logo. My salesman dissapeared until late November for another check. Customer service keeps putting this off on the art department. This was my worst business decision ever!

Yellowbook sucks.
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Old 01-12-2010, 08:20 PM   #35
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Quote:
Originally Posted by Armada View Post
I signed up for yellowpages.com as a "required" part of a package deal to advertise in the yellowpages book. In three months I have had 6 visitors to my website from yellowpages.com. During this same time period I had 109 visitors from FREE craigslist ads and about 59 visitors from google Adwords. Of all of these yellowpages was the most expensive and the least productive.

Now the sad part is that even though the yellowpages.com ad is underperforming I cannot cancel. Only Att/yellowpages have the right to cancel your contract. If you try to cancel they end up suing you for the remainder of the contract amount.

So everyone take my advice and stay away from yellowpages.com. Post on craigslist, get a friend on angieslist to write a review on you (this works) or start up a google adword campaign--which is pay as you go, quit anytime.. Do all of these things because if you sign a contract with yellowpages.com you will get a highpriced misspelled online listing that few will see and fewer will call you from.

Is there truely no way out of this? I'm going through the same thing and don't want to be sued over this.
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Old 02-25-2010, 10:05 PM   #36
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


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Originally Posted by MazalBuild View Post
Can the fact that I didn't pay them under the false business name (the fake one the made up) hurt my personal credit??

I check'd my credit report lately and haven't seen anything on it from them proboblly because they're trying to collect from a company that doesn't exist "discount expert remodelers"

F&^% Yellowpages.com, a bunch of scam artist jerks.

I told them if they didn't fix this, i would sue, however a lawsuit over a collections notice of $700 is throwing good $ after bad $.
I also told them I would BLACKBALL them which I am, not out of revenge, but out of the fact that they will just screw the next guy like i got screwed.
I just got off the phone with a lawyer by the name of Paul Perkins who has filed a class action lawsuit against yellowpages for exactly this. Everyone should talk to him.

He is looking forward to hearing from everyone who is going through the same thing and his number is 1-800-656-9529 just follow the instructions to get his direct line.

Below is additional contact information

Paul I. Perkins, Esq.
Lynch Law Firm, P.C.
45 Eisenhower Drive, Third Floor
Paramus, New Jersey 07652
pperkins@lynchlawyers.com
Phone: 800.656.9529
Fax: 888.271.9726
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Old 02-26-2010, 12:43 AM   #37
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Quote:
Originally Posted by IllPimpYrHome View Post
Yellowpages.com, yellowbooks.com.... etc.. these websites have nothing to do with the real world Yellow Pages or phone book. The sites mentioned above and in this discussion thread are internet businesses with questionable business practices. I don't know if you guys get periodically in the mail a solicitation for a listing on the Yellow Pages. The mail looks like an official notice from the yellow pages phone book. It even shows "this is not a bill" on large font, but if you read it carefully, it clearly indicates it has not relation with your local phone page or any phone company, in addition you will will be billed $296.00 for the listing... a listing on yellowpagesunited.com, or some such page. IT'S A SCAM!!! read the fine print. I also get those calls to advertise on the Yellowpages.com as posted in this thread, but I have been aware of this scam for a while, so I just play around with them... until I or they hang up. I never accept a solicitation over the phone not even from a seemingly legitimate company. I always ask for contact phone numbers, names and company web sites so that I can do further research.
Taken directly from their site

© 2010 YELLOWPAGES.COM LLC. All rights reserved.
© 2010 YELLOWPAGES.COM. All rights reserved. AT&T, AT&T logo and all other marks contained herein are trademarks of
YELLOWPAGES.COM and/or AT&T affiliated companies.

so - yes - they ARE in fact one and same as the "real world" yellowpages/at&t phone book people
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Old 02-26-2010, 03:05 PM   #38
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


I was called on this morning by a "Yellow Pages" rep, claims to be associated with Windstream, card says "Local Insight Yellow Pages."

I said no, thank goodness, but was keeping an open mind if he came back with a really good deal. Kept wanting to pitch YelloPages.com and some "move to the top of Google listings" stuff, wouldn't talk price but finally thre out "...if I was willing to put up $300/month..."

I won't give any of these guys the time of day after this thread.
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Old 02-26-2010, 11:30 PM   #39
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


they are desperate. nobody uses yellow pages. they have no place on the web. google does not need them. they will not be in business in 10 years.
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Old 02-27-2010, 12:29 AM   #40
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Re: YELLOWPAGES.COM, FRAUD!!! Seriously


Funny, a marble supplier I visited today was complaining about yellowpages too. I'm not with them, never have been, and ALL I've ever heard are terrible reviews.

Chitty buzz for the good guys on here that dropped good money with them...sorry to hear it.

I guess I lucked out because back when they were hounding me I couldn't afford them otherwise I'd be on the same boat

See...being poor has it's up-shots

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