What's Your Average Customer Sale?

 
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Old 06-04-2009, 03:04 PM   #1
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What's Your Average Customer Sale?


I've spent to much time only in New England and I havnt ventured out to other parts of the country and I'm curious.

I was wondering what the average sale and profit per sale is around the country and outside CT.

Just about everyone here (in state) tells me that their average sale has tumbled. Is that true for other parts of the country too or has it stayed the same, just less sales in general?

Any part of the country starting to see the uptick that was reported in the press the other day?

Thanks
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Old 06-04-2009, 03:36 PM   #2
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Re: What's Your Average Customer Sale?


Don't know about other parts of the country but here in New England (NH & MA.) our average sale is up from $11,800 to $14,111.
I spoke to a buddy that has a window company in Baltimore and he said his average sale is up as well.
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Old 06-04-2009, 03:40 PM   #3
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Re: What's Your Average Customer Sale?


I consider ourselves very fortunate.

We hit $200,000 in sales for the month of may, up $50k from last year.

Keeping our fingers crossed for a good June as well.

-And we're New England based as well.
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Old 06-04-2009, 11:12 PM   #4
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Re: What's Your Average Customer Sale?


We are working a lot harder, spending more for advertising, and holding water.
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Old 06-04-2009, 11:33 PM   #5
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Re: What's Your Average Customer Sale?


$3.50, if i am realy lucky.


In all reality I have no idea, I am just trying not to shut down.
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Old 06-05-2009, 12:52 AM   #6
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Re: What's Your Average Customer Sale?


Used to get $65 an hour recently bid a job at $30 an hour just to get a job to do. Shezzz, this is frickin crazy.
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Old 06-05-2009, 02:03 AM   #7
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Re: What's Your Average Customer Sale?


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Old 06-05-2009, 02:12 AM   #8
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Re: What's Your Average Customer Sale?


I'm seeing fewer big luxury installs and more maintenance type jobs. A lot more property clean ups for owners trying to sell their houses. My medium size installs are about the same as last year.
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Old 06-05-2009, 02:33 AM   #9
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Re: What's Your Average Customer Sale?


Last month average RO was $414.87, and I ran over 30 jobs. It was a good month, now, if they would only pay me.

It is getting busier and busier, got done @ 9:15 tonight and started at 6:45. It is almost time to hire another person so I can focus on growing the business, not doing the business.

I am working on 4 estimates right now (took a CT break) and all I want to do is go to bed to start over tomorrow. Have a good night.
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Old 06-06-2009, 01:14 AM   #10
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Re: What's Your Average Customer Sale?


We're not seeing any new residential stuff to amount to anything. I did a crazy job for some engineers in Seattle that amounted to a hefty bill, but that was job specific. If anything, I've seen a significant drop in prices by the one-man drilling companies, and the volume is pretty pitiful.

On the service side, I've noticed a huge resistance to full replacements of well pumps & systems - in general, people aren't as willing to throw money at the well to get it running so they don't have to worry about it. Now it's more of a 'get it running so I can fix it later' thing. It used to be that if you pulled it out of the ground it was an easy sell to replace the whole thing so that you didn't have to fix it two years later. It sometimes seems now that the home owner really only wants to know if I can tell them how to do a 500 foot pump with their tractor. Of course, this feeling could just be due to a recent PITA couple.

So, service receipts are up - since I'm now forced to market for and complete that work I never did before. Drilling receipts are down, both gross per foot, and profit per foot.
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Old 06-06-2009, 10:53 AM   #11
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Re: What's Your Average Customer Sale?


We are maintaining.

Whats funny is that material prices for roofing have increased alot, and I have raised my prices accordingly. But in comparing my competitors qoutes, it seems alot of them have dropped their prices. I wonder how long they can survive like that?
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Old 06-09-2009, 11:54 PM   #12
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Re: What's Your Average Customer Sale?


I here from suppliers and other trades that it is tough out there! I have been fortunate, I got agressive this year and chased alot of work. I am getting leads from Four other companies and have been working 6 and 7 days aweek since last June. I used to do only additions and renos. Big jobs that most smart contractors would steer clear of. This year I have been doing small jobs mostly, Window installs, cabinet installs, bathrooms, trim for another builder. I did land 2 additions, one $24,000 and one $325,000.
I used to do all of work ie footing,framing,roofing,insulation,drywall,trim. This year I subbed most of the labor intense work and split my time and crew to different jobs. So far we are doing better than any year in our 10 year history. I am thinking that there is a brighter future for my company in small jobs. get in get paid and be on to the next.
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Old 06-10-2009, 06:50 PM   #13
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Re: What's Your Average Customer Sale?


I am seeing alot of smaller jobs than years in the past. I have not had any really big jobs at all yet this year. Mostly roofing, decks, little sidding. Also this year I only have 2 guys working. Plus I had to put the old tool belt back on. We are working so for that I am grateful. And we get our 40 hrs every week. But its frustrating. I am use to having 6 to 8 guys in the summer. To be totally honest this year is scarring the **** out of me! I would love things to pick up so I can hire a 3rd guy. O well at least we are working!
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Old 06-10-2009, 09:53 PM   #14
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Re: What's Your Average Customer Sale?


Our sales so far have at least doubled this year and average ticket sale has went up 3 fold. Every dime is being reinvested back into the company and catching up on taxes.
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