Start Your Referral Program

 
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Old 11-25-2007, 06:00 PM   #1
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Start Your Referral Program


I got 3 calls after thanksgiving from guys who were looking for work.
I told them all the same thing:

Start your referral program NOW.

For one, it's easier to market to customers you've already worked for and had a chance to build a repore with.

Holiday is upon us, and some coupons and referral incentives to past customers may just make a great gift.


For those of you bummed out, sitting on your rears.
Get up and get that pencil scribing out your referral program.
It WILL get you business.

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Design and installation of ceramic tile and natural stone for floor, wall, and countertops
(978) 601-8774 | cupantile@gmail.com | view tile pictures and more
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Old 11-25-2007, 06:17 PM   #2
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Re: Start Your Referral Program


Thanks Matt. I had a good in place a year ago that fell apart. I've been looking at a few programs over the past few months, I really need to make a new program a written goal.
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Old 11-27-2007, 06:06 PM   #3
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Re: Start Your Referral Program


This is somthing I have been meaning to do. I have to do this on a regular basis. How often do you send permotions out to past customers? 4x a year?
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Old 11-27-2007, 06:14 PM   #4
tile mason
 
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Location: Lowell, MA
Posts: 1,818

Re: Start Your Referral Program


We send out a newsletter thanking for past business and providing info on different services we provide, with coupons and referral incentives attached.
We send out to past customer list at least 4 or 5 times a year.
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Matt with Cupan Custom Tile & Paint of Lowell, Massachusetts
Design and installation of ceramic tile and natural stone for floor, wall, and countertops
(978) 601-8774 | cupantile@gmail.com | view tile pictures and more
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Old 11-27-2007, 10:41 PM   #5
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Re: Start Your Referral Program


Quote:
Originally Posted by MattCoops View Post
We send out a newsletter thanking for past business and providing info on different services we provide, with coupons and referral incentives attached.
We send out to past customer list at least 4 or 5 times a year.
Matt do you do your own newsletter or do you have a company right them for you. I heard of companys doing them for some contractors.
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