Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls

 
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Old 11-27-2014, 10:51 AM   #81
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


Who on earth trusts lowes to recommend a contractor. They cant even employe people in the stores who know what they are doing let alone being let loose in someones home. I noticed when i search my area for trades 100% of them are showing lowes as the installer. until about the start of the first page but around here lowes are very anti contractor like me. They push their own installer real hard even though they are some of the worst i ever come across.

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Old 11-27-2014, 11:03 AM   #82
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


Lowe's.

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Even if you can't Do It Yourself.


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Old 11-27-2014, 11:29 AM   #83
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


Quote:
Originally Posted by BCConstruction View Post
Who on earth trusts lowes to recommend a contractor. They cant even employe people in the stores who know what they are doing let alone being let loose in someones home. I noticed when i search my area for trades 100% of them are showing lowes as the installer. until about the start of the first page but around here lowes are very anti contractor like me. They push their own installer real hard even though they are some of the worst i ever come across.





It's the same here. I bet a good portion of the home owners who shop there will gravitate towards that site though.

Idk what they have for installers here. I assume no plumbers since they went with advertising a third party.
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Old 11-27-2014, 06:02 PM   #84
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


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It's the same here. I bet a good portion of the home owners who shop there will gravitate towards that site though.

Idk what they have for installers here. I assume no plumbers since they went with advertising a third party.


They do because they offer the install cost on their 18month interest free deals. Not that I want lowes customers.

Also lowes never send me coupons. A contractor I meet through a friend who does work through them gets sent them all the time. In 6 years I have never been sent one. I'm using them less and less over the years though as they just don't give a crap about my business. I have even had customers I already doing work for that they should have used their installers as they are the best.

I was standing there once with customer trying to sort a balls up the kitchen sales person made and she said to my customer that they should have used their installers as they know what they are doing and this mess up wouldn't have happened. They also called my customers liars about the mess up lowes made. Ain't sent one customer there for a kitchen since then.
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Old 11-27-2014, 09:42 PM   #85
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


I realize Home Advisor was mentioned and nothing from their biggest fan- TNT, surprised he hasnt chimed in over here...

I too was a fan of the HA service as it was a lot cheaper for me to advertise and being that I am a better than average salesman I rocked it and the benefit was strong. I moved to Adwords as that worked better for my gutter business I needed more leads.

Here comes Porch. I have no problem with this scenario if they do not hijack the leads created by my work history photos. I have no problem with them running through their phone number- as long as it is local- and also Home Advisor used their number as well even though it rang to my phone. Customers were always asked to write down my cell phone number as this si the best way to reach me.

Roofing leads for repairs with HA were $12? and exact match (used their number $60) so I don't see much of a difference here if its a buck a minute.

I don't see anything about being a Lowe's preferred on the Porch site, but maybe all of you are way above that but it does lend credibility to a contactor so why not?
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Old 11-28-2014, 08:37 PM   #86
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


I signed up for Porch.com

Did it after yesterdays post. They posted their number (I thought they would) and I called it from another line and it rang right to my business line. There were a few clicks during the ringing and a little voice said the call may be recorded however it did ring to my phone.

I listed 1/2 dozen services with photos and decriptions and only Carpentry pops up, not windows even though I listed more window projects.
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Old 12-11-2014, 04:54 PM   #87
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


Still getting several email inquiries from porch.com every week, using my company name which is trademarked, w/out permission. Cease and desist letter got no response either...

May have to change my company name to resolve this, according to an attorney...
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Old 12-11-2014, 04:59 PM   #88
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


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Still getting several email inquiries from porch.com every week, using my company name which is trademarked, w/out permission. Cease and desist letter got no response either...

May have to change my company name to resolve this, according to an attorney...
Changing your name won't help. Once you get the new name out there, they'll use it as well.
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Old 12-12-2014, 03:52 PM   #89
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


Hey everyone,

I used to frequent electriciantalk (my username was zparme), but this is my first post on Contractor Talk. I'm still working for myself as an electrician, but about 9 months I started working on another project too.

I was so fed up with advertising places constantly calling and working me. Granted, I have found 1 or 2 places that work well and pay for themselves. Footbridge Media being one of them. They've provided me some great SEO.

Anyways, I figured I could make something better than AngiesList or Porch. Crazy right? So, I joined forces with some people here in Pittsburgh and we built a mobile app for contractors. My goal was to create something that was super simple and free. And yes, I know everyone says free. But really, it is.

I don't want to go too much into it, but we just launched the app in the App Store and right now I'm getting contractors in Pittsburgh to use it. It looks like a long road ahead, but we actually have some investors interested so that's a good sign. If you guys want to check it out and let me know what you think that would be awesome. We have an informational site at http://seekahoo.com/business.php

I'm getting feedback from contractors already, but I'm always interested in knowing what we could do better. And if you're in the Pittsburgh area you can always contact me with any questions.
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Old 12-12-2014, 03:56 PM   #90
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


And yes, that's me and my van in the video.....
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Old 12-16-2014, 08:44 AM   #91
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


Couple of things:

1) I suggest not coming into a thread to then re-direct readers to another website. My reasoning is you will quickly find people seeing your participation only as an advertisement especially when it is among literally the first posts you made on this forum. It doesn't bother me as much as it will alert the moderators, so just a friendly suggestions.

2) Since you are promoting another form of social networking between contractor and consumer, I was curious about the terms & conditions, which you may or may not have read yourself, and possibly just cut & paste from another site. But this is one area of Terms & Conditions that bothers me since it opens the door to "all information whether it be a website address, a contractor's name, his testimonials and even pictures" being used in any manner.

This is what your own Terms & Conditions state ...
User Generated Content:

For Content You Add to the System: (MyNewLeadService, name replaced) will provide you with the ability to submit user generated content to the Software and Services, which may include but is not limited to text, referrals, endorsements, comments, photos, videos, captions, instructions and other content (collectively “User Generated Content”). Except as otherwise licensed herein, you own all rights in and to your User Generated Content.

By submitting User Generated Content to the Software and Services, you grant (MyNewLeadService) a nonexclusive, irrevocable, royalty free, worldwide, and perpetual license to use your User Generated Content for the customary and intended purposes of the Software and Services and any purpose related thereto, including, without limitation, to reproduce, prepare derivative works, distribute copies, perform, display, and use any of the User Generated Content.

Then as you read further it states ...
UNDER ANY CIRCUMSTANCES, YOU ACKNOWLEDGE AND AGREE THAT MyNewLeadService's MAXIMUM LIABILITY UNDER THIS AGREEMENT WILL BE LIMITED TO THE AMOUNT THAT YOU PAID FOR THE APP.

So in summary, a contractor's content can be used in anyway imaginable to generate income, including a contractor's information being used to create introductions to other higher paying contractor advertisers (happens all the time), and then they can not even get .01 if they downloaded the Free App. My instinct is you have an intent to drive revenue via the App, but based on history, you will find the market is driven by different forces and then you will be figuring out ways to use the information in a manner that is not beneficial to the contractor.

This merry go round keeps happening over-and-over-and-over and it is all based on a contractor not understanding how valuable their own content is. That is why I am so adamant to helping contractors with their own websites since it is so easy to stand out from everyone simply by understanding the value of the unique content they have access to, and then knowing what to do with it.

I'm not looking to be combative, but the terms are clearly spelled out which makes it so hard for me to have anyone not look at them, and at the same time have a contractor realize what they can do on their own on their own website, and not have to worry about how their information may be used.
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Old 12-16-2014, 11:41 AM   #92
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


MOTB,

First of all, thanks for your feedback. Honest feedback is priceless.

Thanks for the tip about posting links to external sites and advertising too. That's definitely not what I'm here to do. Although, it is nice to be able to talk about this stuff because I actually am trying to make something useful for contractors.

As far as the Terms go, I did have lawyers prepare them for me. Of course I'm not a lawyer, but it was recommended that we protect ourselves as much as possible. I understand what you're saying though, and to be truthful, I haven't even thought about those points you made because I've been focusing so much on product development.

If the Terms prove to be an issue with contractors then it's something I would certainly change someway somehow. I know you don't know me personally, but all I can say is we have no interest in selling content to third parties for revenue. We have a couple of ways we plan to generate revenue in the future, but none of them would be applicable to this version of app. Also, creating value for contractors and personal users is our top priority. I've put way too much time and money into this not to be thinking about creating a loyal set of users.

From a product standpoint, we're still in the very early stages and are trying to learn what features are working well for contractors, if the user experience is good, things we could do better, etc.

You're right that having a website is one of the best ways to differentiate yourself. I've had great results having someone manage my website and SEO. The problem is a lot of contractors don't have good websites or SEO. And places like AngiesList, Porch, and HomeAdvisor are constantly crowding search results making things more difficult.

With Seekahoo, we're just taking a different approach to how contractors can get in front of consumers. We're definitely targeting a younger market and that's why we've made it 100% mobile. It's also probably geared more towards people who frequent places such as facebook, instagram or pinterest. It might not be for everyone, but I think as time goes by mobile solutions will become more and more prevalent.

What you said about the Terms was helpful and I'm happy you brought it up. Do you have thoughts on the product itself? If you'd like you can PM me.
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Old 12-17-2014, 08:41 AM   #93
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


Quote:
Originally Posted by ParmeElectric View Post
Do you have thoughts on the product itself?
Couple of answers:

1) I personally am not a good candidate to review since I'm against all forms of marketing that do not originate from the Contractor's Website. Most contractors are so limited in their available time, that I just force them to use it wisely for everything and anything only to their own website .... and the strategy works well with no ambiguity.

2) Even if I was going to review the product, I couldn't since I would not sign up due to the current terms and conditions. Just like a contractor, no way would I want any portion of MyOnlineToolbox.com to be allowed to be broken up into derivative works with those rights being irrevocable.

My answer to number #2 is identical to what I stated earlier in this thread for Porch, which was the only comment so far that stimulated a reply from the company.

Come to think of it, how come they haven't come back yet to explain this issue? HMMMMM
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Old 12-17-2014, 09:19 AM   #94
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


Thanks again for your reply.

My only goal is create something that contractors find both useful and worth their time.

Porch and other big players have their own agenda's. In my opinion, they're rarely on the contractors side and don't really care if they take advantage of small businesses. Not all advertising companies are bad though. There are some that actually have good customer service and want to help. They're just companies who usually operate on a smaller scale and are harder to find.

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Old 01-02-2015, 06:41 PM   #95
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


Porch has taken over my yahoo, bing, and yelp accounts..be where guys. They are redirecting phone calls and my website information
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Old 01-02-2015, 07:56 PM   #96
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


I suggest you butcher your listing so it has no resemblance to your business if thats the case.
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Old 01-03-2015, 06:14 AM   #97
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


Yeah good idea, I called porch.com-they said they would have someone call me right away from the tech dept. but still no call
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Old 01-09-2015, 11:16 AM   #98
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


I had some time yesterday, so I decided to try and clean up my internet presence a little bit. Holy crap. I was so naive about how these local directories work! The whole internet is completely corrupt.

In a sane world, directories would kind of take pride in their listings and try to make them accurate. On the internet, they don't care. They prefer if you listing is screwed up and making you look like an idiot. Unless you pay them.

I had always just figured the owners were dropping the ball. It ain't that easy, folks!

Angie's list has somehow convinced consumers that they have to pay to receive advertising. That is brilliant.
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Old 01-09-2015, 12:34 PM   #99
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


You can goto a place like whitespace and pay them to make sure your info is not only published but accurate.
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Old 01-09-2015, 01:37 PM   #100
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Re: Porch.com,,,,,,,,,They Use Your Business Name And Redirect Your Calls


Quote:
Originally Posted by instock View Post
I had some time yesterday, so I decided to try and clean up my internet presence a little bit. Holy crap. I was so naive about how these local directories work! The whole internet is completely corrupt.

In a sane world, directories would kind of take pride in their listings and try to make them accurate. On the internet, they don't care. They prefer if you listing is screwed up and making you look like an idiot. Unless you pay them.

I had always just figured the owners were dropping the ball. It ain't that easy, folks!

Angie's list has somehow convinced consumers that they have to pay to receive advertising. That is brilliant.
Local search listings is another issue that contractors must devote time and money to. It is very frustrating. I have been successfully ignoring it the last few years but those days are coming to an end. You can't survive as a hotel if you don't take online billings and local search is becoming the way most people shop for services. Porch has taken the depravity to a whole new level, that must be illegal. Local businesses need their own version of the NRA to fight for their rights in the halls of justice. The ethical flaws in the current state of business marketing need to be dealt with. Sad, but true.

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