paying appointment setters - Contractor Talk - Professional Construction and Remodeling Forum

eddie5slide · 11-01-2009, 10:28 PM

What do most companies pay appointment setters. Is it by the hour, by appointment set or both plus commission on jobs sold? Really need some feedback.

eddie5slide · 11-02-2009, 01:49 AM

ok i see 12 views does anybody have any information about paying appointment setters lol

chris n · 11-02-2009, 06:17 AM

Are you talking about someone just setting appointments or a salesperson?
If I had any appointments to be made,I certainly would not be paying sales commision on them for someone answering the phone and setting up a meeting time. I would think in these days you could get a good person for close to minimum wage.You close to Maryland? I could do it cheap

Home Services · 11-02-2009, 07:08 AM

We have a lady doing what I call "light" telemarketing for appointments only, from a specific list we bought.

I would only pay an appointment setter for outgoing calls (found money), never an incoming call unless the incoming call was originated by the appointment setter.

Our appt. setter is paid $8/hr + 1% of any sale up to $10,000.00. In other words, her commission is capped at $100.00 per each sale that originated with her call.

Hope this helps...

P.S. I would not pay per appointment set - this could result in some very weak leads.

pcplumber · 11-02-2009, 10:02 AM

At $8 per hour = only $64 for a gruesome 8 hour day and no telemarketer nor canvasser can put in a solid 8 hours per day- Even if they could that = only $320/ week - tax = about $280 or less, so at $8/hour for a 6 hour day a telemarketer or canvasser would take home less than $200 per week plus a tiny commission only if you close sales.

When you have the ability to close a high percent of sales there should be plentiful cash for everyone, so pay no less than $12 per hour. I pay my canvassers a guaranteed salary of $12/hr as a draw against a commission. Since my maximum advertising budget is 10% I pay my canvassers 10% of the gross amount of a sale. When my canvassers don't generate leads and they get into my pocket for more than $2000 I let them go, or I evaluate their production, personality, and let them go when they are into my pocket for less than $500.

Paying 1% is like saying you can run your business with a 1% advertising budget. If I could run my business with a 1% advertising budget I would be a billionaire.

Share the wealth and you will make even more money.

Park Place · 11-02-2009, 02:30 PM

We pay our canvasers:

$10 per hour + $25 if we get into the house and give a price.. Then if we sell it we give them $75 for the sale..

eddie5slide · 11-03-2009, 10:49 PM

im talking about phone appointment setters and when you say canvassers are you talking about putting out flyers?

Home Services · 11-04-2009, 06:50 AM

PC Plumber,

What you are failing to factor in is that $8.00 per hour in the midwest (where I am) = $16 per in LA - I know, I used to live there.

Plus, we are selling a high ticket item/service. At 1%, a good phone person is capable of earning $1,000/week or more.

Plus, they work 6 hour days, not 8.

Plus, this is telemarketing, not canvassing (a lot less stressful getting hung-up on than getting doors slammed in your face)

Plus, much safer working inside in an office in the Midwest vs. walking the streets of LA! LOL

Magic Hammer · 11-04-2009, 07:20 AM

pcplumer, sounds good but I question paying a canvasser 10% of selling price. I agree with Park Place and pay $75 if it sales. So they get $100 total if the appointment is sold.
We pay our salesperson 10%.
Do you pay canvasser 10 % and the salesperson 10%?

pcplumber · 11-05-2009, 10:22 PM

Quote:

Originally Posted by Magic Hammer

pcplumer, sounds good but I question paying a canvasser 10% of selling price. I agree with Park Place and pay $75 if it sales. So they get $100 total if the appointment is sold.
We pay our salesperson 10%.
Do you pay canvasser 10 % and the salesperson 10%?

I pay my #1 canvasser 10% just for getting getting the lead. I pay new employees 6% to 7% just for getting the lead. The canvasser gets another 5% to 7.5% for closing a sale. This is the maximum I pay for generating a lead and closing a sale. When a canvasser gets a lead and my plumber closes the sale the canvasser gets only is lead commission and the plumber gets only the sale commission.

The cost for a can of beans and a gallon of gasoline is about the same all over the U.S.. The prices for tools and supplies is about the same all over the U.S.. Since costs are the same and you are getting $10,000 for a job you should be able to share the same or a larger portion for motivation, longevity, and more jobs for you. People here start at $10.50 per hour at In N' Out Burger.