Home Advisor

 
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Old 01-27-2018, 12:38 AM   #1
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Home Advisor


I'm planning to join this group nextt week any suggestions be or yay or nay. I would love sum feed back I been starting & growing my buisness since june last year. But been in the concrete field ten yrs plus framing & everything else
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Old 01-27-2018, 01:24 AM   #2
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Re: Home Advisor


I'd say the majority here aren't exactly fanboys of HA.

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Old 01-27-2018, 12:53 PM   #3
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Re: Home Advisor


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Originally Posted by Brandonbuilds View Post
I'm planning to join this group nextt week any suggestions be or yay or nay. I would love sum feed back I been starting & growing my buisness since june last year. But been in the concrete field ten yrs plus framing & everything else
Nay ... focus first on your own website marketing since you can keep the focus on yourself and not deviate to HA, then AL (same company), then Porch, then the next people all in line to take your money. It is a merry-go-round cycle you will be in if you do not focus on your own marketing.
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Old 01-27-2018, 01:25 PM   #4
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Re: Home Advisor


If your biz is a one trick pony such as carpet cleaning or painting. Are the only ones that seem to have a little success with HA. Other then that it's a money pit hard to climb out of them. Several of those type web sites will hound you every other week to make payments to them for programs that rarely work out for 97 percent of contractors.
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Old 01-27-2018, 01:59 PM   #5
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Re: Home Advisor


I take the same position as Unger.const. A single trade.....then maybe otherwise. I cant stand the whole concept.

The commercial starts with a guy saying he doesnt want to spend his weekends doing plumbing or fixing the roof........(as if he can, or most people can) So theres the lack of respect for your know how.

Then they suggest comparing prices or what a price should cost in your area. As anyone in this profession know No two jobs are alike, no two site conditions are alike and no two clients are alike.

To top it off you pay them to disrespect your time and mislead your estimate costs
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Old 01-27-2018, 02:04 PM   #6
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Re: Home Advisor


My biggest problem with these guys and the likes is they make all these claims that thousands of people in your area are searching for contractors like you.

Yet if you ask to see any hard numbers they always tell you they can't provide specifics but you should simply trust them.

Couple that with the fact the use high pressure tactics to get you to sign up for hundreds of dollars often within minutes of making contact with you turns me off.

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Old 01-29-2018, 01:01 PM   #7
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Re: Home Advisor


A fool and his money...
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Old 01-29-2018, 01:41 PM   #8
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Re: Home Advisor


We tried the old Service Magic years ago and it was kinda ok. Cheap work done quickly. Our work was good, the client was one those that was in a fix and needed it done quickly. We did it, I broke even on labor, travel and so forth. Thought we would get more businesses, NOPE. That was it. Cancelled my contract immediately.

Everyone of these lead gen companies, including all those Lowes and HD ones are a way for newbies, bottom feeders and change order specialists to get in door, fill in some empty time, or, just get started.

IMO, in my area, it's for bottom feeding, unlicensed, uninsured types to get business. Now, there are some that are legit businesses, but they play the game of quickly getting out a cheap quote, then going to the site and change ordering it up.....which is something we don't do, and, I feel takes some skill to do it in such a way that the client doesn't kick you out.

In some areas and for some trades, it seems to work out just fine. But for us, I like to see the situation I am getting into first. With these types of leads, the clients usually want you there ASAP for a low price. And, the people seem to be of "certain" cultures that rely on heavy low price negotiation, plus add ons at no charge.
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Old 02-02-2018, 05:31 PM   #9
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Re: Home Advisor


I've been with HA (and previously Servicemagic) for almost 15 years. For the first 5 years they sucked, giving me a bunch of frivolous junk leads that never turned into anything. After a while they got better and I started getting a few jobs. And referrals from those few jobs led to others.

But, if you have enough work without them they are a major pain. I have been turning my leads off every 2 weeks (the maximum time span they allow) for almost 4 years. I still pay the monthly fee for them to keep my info available on the web, and many people still call me outside of HA because of that info.

Today may be my last day with them. One lead snuck through early this morning between my "turn offs", and I emailed the homeowner associated with the lead within a couple hours. He replied back saying he wanted a price on finishing a basement in a new house he hadn't purchased yet, but within the time of him posting the lead and my responding to it he decided to "go another direction." That cost me $65.

I put in for a refund since the guy didn't own the house. That was one of their few "acceptable" reasons to get a refund. Not good enough for HA. The refund was rejected. They suggested that I consider the value HA has provided me over the years before getting angry.

Can you believe that? 15 years and not one dispute of crappy leads, and they give me that. The way I look at it they OWE ME for sticking with them and paying all their charges to this point.
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Old 02-02-2018, 07:11 PM   #10
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Re: Home Advisor


The first few weeks I really didn’t like the leads they sent me, then they seemed to get better, landed a few decent jobs, then for several months I just got junk leads. Wrong trade, couldn’t get ahold of the client, or got ahold of them and they would tell me they were just googling stuff on a whim and were surprised contractors are calling them.
I called my rep and had him put me on hold for several months, I doubt that I will re activate my account. My biggest issue is they make it very difficult to get refunds for bad leads, which really ticks me off.
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Old 02-03-2018, 08:08 AM   #11
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Re: Home Advisor


I did it for two months and barely broke even. They sent me bad leads, knowing they were for a service we don't provide. Some people were just curious how much something would cost for a possible future project.

They lied to get me to sign up and flunk down the fee. They said they would use the reviews on our website but didn't. Said I could define specifically what I provide but had general categories that would guarantee them charging a lead fee.

They say in advertising they check backgrounds of the contractors. Most people, including me, thought they meant the business but its' only a felon history check for the owner. If they even do that.

Also just heard an ad where they say you can make your appointment online for free. Well, maybe they don't charge for the appointment but most people will think the contractor won't charge. That's not their call, I charge anytime I show up. Just another one of their technically true but misleading tactics to line their pockets.
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Old 02-06-2018, 11:50 AM   #12
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Re: Home Advisor


Home Advisor is starting to get some bad publicity around the nation.. They don't pre-screen their contractors. Sell fake reviews.. Home Advisor is owned by a large internet IAG. IAG also owns Match.com, and other dating sites. Match.com has been sued by several Attorney Generals for Fake Profiles..


Home Advisor is a scam!

Just search- Home Advisor, Scam on Youtube and check out all of the stories from Contractors..
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Old 02-06-2018, 12:01 PM   #13
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Re: Home Advisor


Great News Report, and then add the earlier news report about Angie's List.

Then realize that Home Advisor and Angie's List are the same company.

https://www.nbcchicago.com/investiga...420965484.html

After all is said and done, I always remind my marketing customers to stay focused on their own marketing including customer reviews in writing and in video.

You must establish your own reputation without worrying about companies like these. The trust factor is a big deal so learn from the negatives of the lead generation companies to create your own positives for your business.
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Old 02-06-2018, 12:03 PM   #14
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Re: Home Advisor


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Home Advisor is owned by a large internet IAG. IAG also owns Match.com, and other dating sites. Match.com has been sued by several Attorney Generals for Fake Profiles..
Interesting. I got into a peeing match with Match.com for trying to charge me for another month but I had notified them early enough. Oddly their page disappeared that stated the terms for leaving (yes, you gotta opt out to quit).

Got the Texas AG to send them a letter and the credit card company to duke it out. They won. It was only about $50 but they got my dander up.
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Old 02-06-2018, 01:43 PM   #15
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Re: Home Advisor


Nice to see an expose to the public on what is common knowledge on CT: screening and background checks by these organizations may be lacking or absent.

Disappointing to see the news rely on BBB as a legitimate source of truth.

Maybe an expose on BBB would be appropriate?


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Old 02-06-2018, 11:44 PM   #16
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Re: Home Advisor


This video popped up on my youboob suggestions tonight:

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Old 02-07-2018, 07:35 AM   #17
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Re: Home Advisor


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Originally Posted by 480sparky View Post
This video popped up on my youboob suggestions tonight:
Those guys were more professional and calm than I expected. I have heard some other more aggressive comments when contractors go to the trade shows and confront the people in the booths. Nice video.
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Old 02-08-2018, 08:52 PM   #18
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Re: Home Advisor


Quote:
Originally Posted by Brandonbuilds View Post
I'm planning to join this group nextt week any suggestions be or yay or nay. I would love sum feed back I been starting & growing my buisness since june last year. But been in the concrete field ten yrs plus framing & everything else
If you want to pay someone for leads, why don't you just go back to subbing?
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Old 02-12-2018, 06:27 PM   #19
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Re: Home Advisor


One of my favorite phrases .....................................

The world is awash in grift
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Old 02-12-2018, 11:46 PM   #20
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Re: Home Advisor


Just say no, It's a ripoff, the leads you pay good money for are crap. Pay a real web developer instead, it's cheaper and will get you more legitimate work.

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