What Do You Hate About Lowes Or HD??

kris jusnes

When there's an unattended parked truck in the contractor's loading area, I like to put carts 1 inch away from the front and rear bumpers so he has to move them. One of these days I'll grow the courage to "accidentally" run into one with a cart.

Putty Truck

We have a large hardware store here that has a great inventory, but the isles are small and the workers are local losers who I wouldn't trust with shining my boots.

I buy a few things from bLowes that my supply house and the store doesn't carry. There ain't no way I would step into a HD.

TaitINC

since this thread took a turn i'm going to get back to the original subject.

i know what to expect when i go in there so i try not to ask questions and just keep to myself, but...
i hate when i'm there and over hear a HO asking advice from an employee. the stuff they tell the HO is just idiotic. sometimes i even laugh out loud and get some funny looks. i guess its good though, because they will have to call a real contractor to fix their mistakes.

this one doesn't make me mad, but rather is just comical. i had a cedar deck job. i need a few more 5/4x6 to finish so i just ran over to HD. i load up the planks as needed and head to contractor check out. they can't seem to find the sku number in the computer. so she calls the lumber manager. i tell her to tell him its 5/4x6x16 cedar. he tells her he needs to see it. so he comes and looks at it then walks to the back of the store. i watch him walk up to the PT lumber and right down a sku. he brings it back up and she enters it. he gave her 5/4x6x12 PT. she rang it i paid and left. if the manager is that stupid then F them.

spencer

Michaeljp86

One thing I hate is the computer oders items when they are down to 2. Well over the years some get stolen, go missing or whatever so the computer still thinks there is still some on the shefl so it never gets stocked until 12 month when they finaly check inventory. And telling somone who works there doesnt help either, they say ok and walk away, 4 month later they still never got anymore.

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wvce84

I have been reading everyone's postings laughing because it is so true. For a summer during college i worked at.... well.... one of the stores in question. I worked in the plumbing department and while i am by no means an expert I know what i am doing. The department manager was a total moron. I cant remember an exact example, but on a few occasions I tracked down a customer and told them the correct answer or traded them for the correct part.
One piece of advice I can give yall about dealing with the big box stores is to accept that the employees dont know everything and treat them with some respect. I was a lot more willing to help someone who was friendly than someone being an .

Oh the stories i could tell...

ihms683

you are right in a year or two whatch these stores start building houses and remember who told you a long shot nopes Sears did it in the 60 s

RenaissanceR

Lowes South of here has the signs in English and Spanish, and Announcements are also made in English and Spanish.

RenaissanceR

Long time ago, stopped at HD for some Simpson anchor bolts, they come with the nut/washer attached. Cashier proceeds to take each nut and washer off the bolt (30 total) and look up and ring each washer and nut and bolt. I attempted to explain the bolt comes with the nut and washer, they are not a separate price. She glares at me and says "Wow, are we in a pissy mood today or what, you old fart?". I ask to see the manager, she responds "No f**ing way". Dropped all the bolts on the counter and stomped out. Haven't been back to that HD since (been over a year).

Was replacing smoke alarms in a house, needed 8 of them, hard wired/battery backup type with the 3rd wire so they all go off at once. Electrical department only carried battery powered models. Chase down the "Electrical Department Manager" who tells me hard wired alarms are no longer legal in Massachusetts, and he should know, he was an electrician for 20 years. Asked to see the manager, he agrees, hard wired are no longer legal.

Drive home, pull out the fire code book,and building code book, hard wired are required. Drove 25 miles to a electrical supply store and got what I needed.

Some of the HD's in the area are laying people off and if you need help, you have to find a little red box and push a button, and wait for help to show up.
Lowes has the same "press this for assistance" buttons also.

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buildenterprise

That's funny, I was in the electrical dept. at one of my local HDs and pressed that button. I waited about 5 minutes, no one showed up and the speaker next to the button says "We're sorry, no one is available to help you right now, please try again later."

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beachremodlr

Went to Lowes to get 1 sheet of wood in a hurry, (1/4" PT ply) and they didn't have it. While in the parking lot, I figured I would call and ask HD, before driving the distance to get to my main supplier.

I was put on hold.

I was pretty sure that they had what I needed, so I preceeded to stay on hold, while I started off toward HD. Like an idiot, I stayed on hold for the 6 mile drive, until I reached their parking lot...Still on hold. I hung up, parked and went inside. Low and behold, six or eight employees were gathered together just inside. I guess that none of them could take my call because they seemed to be having an issue with getting something off the top shelf of an isle for Joe HO. Each one was trying to put in their 1/2 cents in on the matter... I can't believe I spent money there that day or ever.

Now, I always go the distance

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