What Do You Hate About Lowes Or HD??

Forry

I like to complain.

excellencee

The list is looooooong.

I also hate the women with their just done hair parking in the loading area.
I'm not there for conversation, just ring out my order.
Around here each Lowes sets their own policies?
How about the escrow accounts that save you 10% on your total order, oh sorry they discontinued that, missed that e-mail.
I hate the 90+ year old women in the contractor checkout with a light switch, asking the cashier if its the right one.
I asked the manager to restock $4000+ of wire and boxes, etc. because I needed a $1.50 part I couldn't reach. I pushed the help button. About 1 min. later a helpful associate reset it and walked away. I chased him and he told me he was with someone but I was next. When he was done telling her which light would look better in her home, he waited on someone else. Everyone within 50 feet of the contractors desk heard about that one.

I try to only go there for the "oh sh*t" I forgot to get 14/2 at the supply house and I need it first thing tomorrow.

If I have my choice, I'll take HD over Lowes any day. Maybe its the pretty orange race car...

wizendwizard

ok I guess i'll jump in. I was in the middle of a bathroom remodel and fell off a ladder and broke my foot. I am in hard cast and on crutches.

Customer changed mind and wanted a new vanity. She goes to lowes and gets one.... not my choice. They load it into her SUV and she brings it back.
2 of my guys pull it out of the SUV and open it on the spot. All drawer fronts are popped off and the crap particle sides are broken. Right out of the box.

HO doesn't have time to take it back as she is leaving for Vegas vaction at 5pm. I says "No problem, one of my guys and i will run down and exchange it."

We load it onto my truck and drive 32 miles to take it back. We get there and get it unloaded onto the cart. Now keep in mind that this is a full 60" vanity and my foot is broken. We run it up to the return counter and check in. Girly says oh just go get another one and we'll take care of it. OK!!! We go all the way to the back and they have 4 more in stock. pull 1 out, open it up.....Broken
#2 pull it out......drawer fronts popped off.
#3 Pull it out....broken.
#4 broken...... grrrrrrrrrrr.
Call HO. "David, can you fix the one that isn't broken and just put reattach the drawer fronts?" She asked.
"Sure, anything for my customers." I say.

We take the best one back up front. Make the exchange. I asked the Girly,
"Can i get someone to help my guy load this up for me?" She says "I'm sorry sir, but we dont have anyone to do that. All of our loaders are too busy."
I guess customer service for the handicapped doesn't exisit.

Anyway, thats my worst hate for lowes. I must admit. That is just 1 of the 7 lowes in our area. Out of those 7, I have 1 that i don't mind going to.
As far as HD. NO way NO how! They have never had the things i need in stock. Period.

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Joe Carola

I'm not upset at all. I go to HD sometimes and see the exact same thing everyone here is talking about, but I know going in there what to expect, so why complain, obviously it ain't getting you anywhere.

You have to admit you guys do sound like a bunch of old ladies though. Why complain about something you know walking in to that there will be something to complain about? What good is it? Especially if you don't have to go there. If it's because your saving money, then don't complain.

Pissing in the wind................pissing in the wind...........

If you guys like to complain and keep going back, why not complain to HD and Loews customer service department if you think it will get you anywhere. Complaining here is getting you where? If all of you have complained to them and nothing has been done, then.............what's next.......more complaints?

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Joe Carola

Michaeljp86

Why are you complaining? You dont have to read this thread, what good is complaining on here about how we are complaining?

Your complaining with all us old women.

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bujaly

If you don't like our posts,
STOP READING THEM!!!

If there are no other threads to read, then read this one. Do you just like to be hypocritical?
If you don't like complainers, then why go into a thread titled.."What do you hate about Loews or HD?" What did you expect when you clicked on that link that directed you to this thread Joe?

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bujaly

AH MAN!!!! You beat me to the obvious... I went to reply and in the middle of it, I watched a little tv,ate dinner and then sent the reply when I was done.. I SWEAR!!!
I was like, how is this guy complaining about complainers...

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mrghm

we dont have home depo or lowes yet in Australaia but we have bunnings, same storys as you guys. This what drives me carzy:

- they dont sell sqaure drive bits but they sell square drive screws.
- the contractor counter takes twice as long to serve you.
- the contractor discount card only gives me .000001% off the price if anything.

but the best thing about them every weekend a local orgainsation has a bbq in their parking lot to rasie money, it is worth going there just for that.

troubleseeker

5:30/6 o'clock pm...me, and a couple of hundred other people think it is a good idea to stop on the way home and pick up a few odd items to avoid having to do it in the morning. Of course the genius manager thinks he should not have to pay more than three cashiers for this shift.

wackman

I hate how the lay out of every one of them is different from the last. They've told me how they want to attract contractors but I don't buy it. If the layout was the same from store to store and I could just walk straight to what I wanted I might be a bit more inclined to shop there.

As it is I park at the end where I think what I'm after is located, just to find out it's on the other end of "this" store. Then I wander around looking for it. "It was with tools last time, now it's with it's particular trade area this time", etc...

Ever since I read Finleys post about how much work they're taking from us I haven't shopped there once. Neither of them.

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james8199

The only complaint I have is that they have these so-called pros working as dept. heads that don't know their ass from their elbow and give DIY'S "expert advice" on how to screw @!#% up. I was at HD one time waiting to get wire cut and the electrical "pro" was with another customer telling them that it was ok to run SE cable for a sub panel. I couldn't help myself but to step in and make him look like the village idiot

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mahlere

bingo....i go to HD/Lowes a combined 12-15 times a year...my average ticket is <$100 and it's all for my own house (items I can't get at any supply house that we deal with, or my local hardware store - or something that I just need for really cheap and it's ok that it's built crappy)

stop shopping there, and you won't hate them as much...

Joe Carola

Wow, I'm getting ganged up from a bunch of old ladies here. Sorry I hurt your feelings by pointing out the obvious and the truth about all you old ladies complaining. I just thought I might bring up a little common sense to you ladies. Didn't mean to hurt any feelings. Keep going to HD and Loews knowing that you will be let down and have more to complain about.

I guess you all enjoy pissing in the wind and complaining about it.

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Joe Carola

bujaly

Neither am I and we're not ganging up on you.. Just like you don't like complainers complaining, most people don't like hypocrites being hypocritical.. Follow me son?

So stop spitting in the wind buddy!!!

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Celtic

I think you asked for it.

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Joe Carola

Keep shopping at HD and LOEWS and pissing in the wind and complaining little boy!

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Joe Carola

Joe Carola

Asked foe what? C'mon guys, this is a joke. I wasn't serious complaining that I was getting ganged up on by a bunch of old ladies. I was just saying that it's comical and a joke.

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Joe Carola

buildenterprise

Grow up Joe, and learn to read while you're at it-"What do you hate about Lowes or HD?"
What the &^$ did you expect us to be talking about in here, apple pie recipes?

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Putty Truck

Carpenters are funny. Not HA HA funny, but funny, ya know? Like little ol' ladies are funny?

Now that's funny!

Celtic

'fess up Joe.....we know you had nightmares....nightmares of going to Big Box and being attacked by the geriatric generation with walkers and saggy knee-highs....and this guy doing kung fu on you:

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