Setting Up Service Department

pcisam

I was recently given a new position where I work heading and upgrading our service department. We've been servicing our exisiting clients for years now, which needs done for obvious reasons and may look to service smaller jobs that we've turned down in the past. We work in a small, seasonal mountain town and our customers have moslty large, expensive second homes. This is all new to me and much of it new to my superiors. I'd like advise from those who have experience in this area especially concerning service charges and equipping a service truck. I've got to run out to a job right now and don't have time to ask more questions, so I'll start with that. Thanks ahead of time.