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09-25-2008, 08:18 AM
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#1
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Pro
Trade:
LI,NY designer, new homes, renovation work, concre
Join Date: Mar 2008
Location: Long Island, NY
Posts: 4,157
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Selling the job
A couple of threads are going currently about selling/advertising/pricing. it got me thinking, as i reflect back on what i have done, and how i have done it, it was never about pricing or marketing. (hell my trucks have never had a sign). it has always been about my ability to sit down, and be a genuine person, friendly , polite, respectful, funny, whatever it took. we are in peoples homes, with there families, for days , weeks , months , and sometimes years. they have to like you. you have to make them feel comfortable. once you accomplish this, and get that reputation, you will have more work than you can handle  .
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09-25-2008, 09:14 AM
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#2
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Pro
Trade:
General contractor
Join Date: May 2008
Location: Carbon county Wyoming
Posts: 264
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here here 
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09-25-2008, 09:28 AM
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#3
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egotistical prick
Trade:
Wood Inlay
Join Date: Apr 2007
Location: Swartz Creek, Michigan
Posts: 2,416
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I agree 110% here...
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09-25-2008, 12:24 PM
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#4
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Pro
Trade:
Remodeling & home improvements
Join Date: Aug 2008
Posts: 407
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Quote:
Originally Posted by genecarp
A couple of threads are going currently about selling/advertising/pricing. it got me thinking, as i reflect back on what i have done, and how i have done it, it was never about pricing or marketing. (hell my trucks have never had a sign). it has always been about my ability to sit down, and be a genuine person, friendly , polite, respectful, funny, whatever it took. we are in peoples homes, with there families, for days , weeks , months , and sometimes years. they have to like you. you have to make them feel comfortable. once you accomplish this, and get that reputation, you will have more work than you can handle . |
Always the basis of good business practices for any company. Thanks for the reminder
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09-25-2008, 06:50 PM
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#5
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Member
Trade:
custom deck builder and the "gee, that looks dangerous....Kevin, get up there" guy
Join Date: Jul 2008
Location: San Antonio, Texas
Posts: 52
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I wholeheartedly agree, Gene. When we are on a job, we try to be as respectful, courteous, and professional as possible. Not only because it keeps our reputation intact, but it's just the right way to be.
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09-25-2008, 10:57 PM
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#6
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Member
Trade:
Carpenter
Join Date: Mar 2008
Location: Winnipeg, Manitoba Canada
Posts: 60
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I agree, more important than anything is doing what you say, when you say your going to do it.
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09-26-2008, 01:27 AM
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#7
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Handle It!
Trade:
Everything The Union Guys Do Not Want To Do
Join Date: Feb 2008
Location: Brooklyn, NY ~ Haverford, PA
Posts: 7,901
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If the customer "buys" you...It matters NOT what you are selling.
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09-26-2008, 07:56 AM
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#8
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Pro
Trade:
Remodeling
Join Date: Mar 2007
Location: Northeast, Pa
Posts: 943
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Quote:
Originally Posted by MALCO.New.York
If the customer "buys" you...It matters NOT what you are selling.
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I landed a 63 square ranch roof last year because their dog liked me. Wasn't low bid either . Have since wrapped some doors and poured a sidewalk for them. Now that I have them, just have to take care of them....They are looking at reskining a deck for next year. Just wish I had more customers that didn't make all their decisions on price.
__________________
'The trouble with our liberal friends is not that they're ignorant; it's just that they know so much that isn't so.' - Ronald Reagan
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09-26-2008, 08:03 AM
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#9
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DavidC
Trade:
Remodeler
Join Date: Feb 2008
Location: NNY
Posts: 1,315
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Quote:
Originally Posted by PA woodbutcher
I landed a 63 square ranch roof last year because their dog liked me. Wasn't low bid either . Have since wrapped some doors and poured a sidewalk for them. Now that I have them, just have to take care of them....They are looking at reskining a deck for next year. Just wish I had more customers that didn't make all their decisions on price. |
I've also landed a job because the dog liked me. The owners claimed he didn't like anyone outside of family. We've resided their house, remodeled the kitchen, bath, and the sons bedroom. The original call was for a siding repair and there were no competing bids on the rest.
Good Luck
Dave
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OK, rant if you must. For the love of Pete, use paragraphs and spell check.
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09-26-2008, 08:46 AM
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#10
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egotistical prick
Trade:
Wood Inlay
Join Date: Apr 2007
Location: Swartz Creek, Michigan
Posts: 2,416
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Showing some love to the dog or cat of the house is always an extra 'plus' in you getting the job.
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