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#1 |
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Multi-tradesman defender
Trade: Handyman
Join Date: Mar 2009
Location: Tracy, CA
Posts: 390
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Online Appointment Booking?
How many of you are allowing/asking your customers to book their own appointments? How is it working? What problems have you ran into? What program are you using?
Just to be clear though, not an email request to be followed up, an actual timeslot booked without you knowing.
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"You can shear a sheep every year, but you can only skin him once!" Remember that when dealing with your customers and pricing. http://www.yourhandymansite.com |
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#2 |
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Certified Remodeler
Trade: Kitchen bath remodeler
Join Date: Jul 2007
Location: North Oaks,MN
Posts: 3,207
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Re: Online Appointment Booking?
I started it a couple of weeks ago, go to my site to check it out.
Too soon to tell. You still need to call and confirm and qualify, I would not just go out when someone books. Book an appointment with me and see how it works.
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#3 |
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President of the world
Trade: general contractor
Join Date: Dec 2008
Location: chatham, nj
Posts: 1,468
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Re: Online Appointment Booking?
google apps has a way to show others time slots you have open if you use their google calender... it's all free, but i never looked too deeply into it
microsoft office has a way to do it to into your outlook calender, but again... don't have too much info the people i know that have similar programs paid a few grand for them, but they do alot more...... |
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#4 | |
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President of the world
Trade: general contractor
Join Date: Dec 2008
Location: chatham, nj
Posts: 1,468
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Re: Online Appointment Booking?Quote:
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#5 | |
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Pro
Trade: Roofing Contractor
Join Date: Dec 2006
Location: NW Suburbs of Chicago
Posts: 7,135
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Re: Online Appointment Booking?Quote:
I tried. "I just wanted to see how it worked on your site. So, can you travel back in time and meet that appointment schedule? The job is yours if you beat the Craig's list guy by 10% Okay, the software recognized that it was April 1st and we have passed that up. Thats good. Try midnight tonight. Error. Try tom" Still got an error message for tomorrow morning at 9:00 am and I ran out of room in the message box, as you can see. Ed
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#6 |
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Pro
Trade: deck builder
Join Date: Mar 2008
Location: Houston, TX.
Posts: 209
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Re: Online Appointment Booking?
Paul,
Saw this typo: should be you're or you are We will call to confirm and ask what your planning to do, nothing more. Thank you Not trying to be a PITA ...... |
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#7 |
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Certified Remodeler
Trade: Kitchen bath remodeler
Join Date: Jul 2007
Location: North Oaks,MN
Posts: 3,207
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Re: Online Appointment Booking?
You're, your and you are, I always get them screwed up, my wife usually corrects me on this
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Vote for Pedro Kitchen, bath, St Paul remodeling Minneapolis Remodel Blog 203K Loan Consultant Minnesota |
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#8 |
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Certified Remodeler
Trade: Kitchen bath remodeler
Join Date: Jul 2007
Location: North Oaks,MN
Posts: 3,207
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Re: Online Appointment Booking?
Ed, I have appointments open from 9am to 4pm Monday to Friday.
I have Saturday and Sunday blocked out and if you wanted to meet at 9am tomorrow you should be able to get that slot. It removes holidays and does not double book. I'll check my settings which are easy to adjust. Cost is $9 a month. Oh, one more thing Ed, it's $75 for an estimate, but I'll refund it from the job when you sign up. LOL!
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