Homeowner Watched Me Work The Entire Day

 
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Old 05-26-2017, 07:39 AM   #21
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Re: Homeowner Watched Me Work The Entire Day


Maybe I am the lone voice, but clients watching me does not affect me....probably because of long hours with flight instructors watching me and learning to tune the stress out.

I have found if we ignore them long enough, they go away anyway....but I am not in their home either. And maybe they are not as fascinated with watching a new home go up.

As to anyone watching and "logging" hours, if the question comes up, I always tell my clients if they want an hourly employee, then I am not the guy, and my subs are not ideal either. We don't work by the hour. No one in contracting should.
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Old 05-26-2017, 07:44 AM   #22
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Re: Homeowner Watched Me Work The Entire Day


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Originally Posted by John1957 View Post

the old bird watches too much YouTube.
There are a lot of YouTube contractors out there. Funny how they still hire us though....
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Old 05-26-2017, 07:51 AM   #23
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Re: Homeowner Watched Me Work The Entire Day


Doesn't really bother me, but when I'm focused on work and I try to have a conversation I start screwing things up. So it doesn't help my efficiency.

I had one guy who brought a chair and would carry it around with him and set it up 3 feet from me. Ha joked about how annoying it must be.
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Old 05-26-2017, 08:40 AM   #24
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Re: Homeowner Watched Me Work The Entire Day


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I always tell them that they 'paid for the show' so they are allowed to watch.

Most times they get bored and walk away. Them watching dosen't bother me in the least.

Pretty much the attitude we take.

My wife works with me & is really good at reading my annoyance. She usually engages them when they're bothering my thought process. It's amazing how many extra projects she's sold our company by engaging the curious clients.

More than once, I've put the curious to work & got paid for their help. People are curious & just want to be involved in the process. I credit our attitude to dealing with hard to work for clients to part of why 90% of our work comes from referals. These peoples friends know how hard they can be to work for & if they're saying good things about our company, we have to be a good company.
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Old 05-26-2017, 08:47 AM   #25
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Re: Homeowner Watched Me Work The Entire Day


I used to do electrical work in schools in occupied classrooms with 20 kids plus the teacher watching, on live circuits. Same thing in hospitals and nursing homes.
I got used to people watching me quickly.
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Old 05-26-2017, 09:13 AM   #26
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Re: Homeowner Watched Me Work The Entire Day


Here is a clause from our contract, especially for HO's. I put it in after dealing with so called "electrical engineers".


Any actions by the Client, including but not limited to: attempts at management, excessive communications with SEC/SSAS personnel, modification and/or alteration of the scope of work, changes to work site access, and any other action that results in additional time, labor and material expense by SEC/SSAS will constitute a breach of this agreement, and, will result in additional time, labor and material expense charges to the Client at standard retail rates.
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Old 05-26-2017, 09:36 AM   #27
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Re: Homeowner Watched Me Work The Entire Day


[QUOTE=NYgutterguy;5989233]We all remember my all day watchers from couple years ago


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I can't imagine turning to these guys and saying " according to clause 3 paragraph 8 of my contract you're not allowed to watch me work" even though you were nice enough to hire me. Obviously depends on the business.


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Old 05-26-2017, 09:46 AM   #28
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Re: Homeowner Watched Me Work The Entire Day


I'm often in small spaces (bathrooms, etc). I suggest to observers that it would be better to give me some space, since it feels like a conversation is about to happen when I need to focus. When they say "ok, are you sure??", I tell them yes, but if I need to ask them anything I'll call them.

I may have shared this before....one of my plumbers claims to give overseers a good dose of "accidental" butt crack. (Caution if you try this on higher work surfaces.)
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Old 05-26-2017, 10:33 AM   #29
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Re: Homeowner Watched Me Work The Entire Day


I've noticed alot of times that I have a HO that has to be there every moment takes time off work. Or does the work from home for the day trick. Has always had one trait......... the "dope smoking professional" younger dudes worried their stash would be found. Now it's legal in this state so I haven't came across this type for a while.
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Old 05-26-2017, 11:15 AM   #30
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Re: Homeowner Watched Me Work The Entire Day


Watching doesn't bother me, it's when they want to stand there and flap their cock holster the whole time I get annoyed.

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Old 05-26-2017, 03:41 PM   #31
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Re: Homeowner Watched Me Work The Entire Day


I don't give a damn how much they watch as long as their check clears.

I have heard "You've done this before, haven't you?" quite a few times.

When you're repairing countertops, often times you have to make things look much worse before they look better. They about crap. Hilarious.
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Old 05-26-2017, 04:00 PM   #32
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Re: Homeowner Watched Me Work The Entire Day


I had an 83 year old gentleman pull up a lawn chair and watched us work daily. We didn't care, nothing changed. Our routine is always the same.



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Old 05-26-2017, 04:05 PM   #33
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Re: Homeowner Watched Me Work The Entire Day


Told the story before had a customer die right there in the chair watching me work. Still gives me the creeps.


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Old 05-26-2017, 04:17 PM   #34
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Re: Homeowner Watched Me Work The Entire Day


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Told the story before had a customer die right there in the chair watching me work. Still gives me the creeps.


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Did you get paid?



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Old 05-26-2017, 04:28 PM   #35
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Re: Homeowner Watched Me Work The Entire Day


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Told the story before had a customer die right there in the chair watching me work. Still gives me the creeps.


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That's messed up.
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Old 05-26-2017, 04:34 PM   #36
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Did you get paid?



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Yea the son insisted that I stay and finish but the crying from the guys wife and family members while I was on roof was too much for me so went back few weeks later to finish. Paid.

I've never been stiffed buy a homeowner since I've started. Few contractors and gc's yea


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Old 05-26-2017, 04:48 PM   #37
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Re: Homeowner Watched Me Work The Entire Day


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Yea the son insisted that I stay and finish but the crying from the guys wife and family members while I was on roof was too much for me so went back few weeks later to finish. Paid.

I've never been stiffed buy a homeowner since I've started. Few contractors and gc's yea


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Same here, the only time I've ever not been paid was by another contractor. That's why I don't work for contractors. I only enter into prime contracts.



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Old 05-26-2017, 04:50 PM   #38
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Re: Homeowner Watched Me Work The Entire Day


Quote:
Originally Posted by NYgutterguy View Post
Yea the son insisted that I stay and finish but the crying from the guys wife and family members while I was on roof was too much for me so went back few weeks later to finish. Paid.

I've never been stiffed buy a homeowner since I've started. Few contractors and gc's yea


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Tuesday night I got a call, long time (and one of my favorite) client committed suicide that day, I had to go over and get footage for the police form the CCTV system. Family, kids, relatives, all present...god damn what an awful scene.
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Old 05-26-2017, 04:54 PM   #39
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Same here, the only time I've ever not been paid was by another contractor. That's why I don't work for contractors. I only enter into prime contracts.

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I will third this, however I did get caught in a monkey-in-the-middle situation once. An electrician called me to do some punch-out, then the GC asked me to move a security device, then the homeowner asked me to do a couple things. I sent the HO a bill and he said the electrician was paying for it, the electrician said the HO shorted him a grand and wouldn't pay and he didn't carry for my work. So I sent the bill back to the HO and he told me to piss up a rope.

I learned a lesson that day, make sure you know who's cutting the cheque before you do the work.
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Old 05-26-2017, 04:55 PM   #40
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Re: Homeowner Watched Me Work The Entire Day


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Same here, the only time I've ever not been paid was by another contractor. That's why I don't work for contractors. I only enter into prime contracts.



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