Good Homeowners Stories?

 
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Old 03-08-2007, 09:45 PM   #1
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Good Homeowners Stories?


Alright guys and gals many times now I have read stories about difficult and picky home owners. And as I read those post I can related to alot of them.

But then a bad thing starts to happen to me. I become kinda negative thinking of all the hard to deal with customers I have dealt with.

That is why I started this post. Please tell us about your dream customers,something they did to make your day, how they treated you fair, etc etc etc...

Mark
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Old 03-09-2007, 08:57 AM   #2
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Re: Good Homeowners Stories?


Big cups of ice water on a really hot day, and fresh homemade salsa to take home...

~Matt

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Old 03-09-2007, 10:10 AM   #3
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Re: Good Homeowners Stories?


Cold beer in the hot tub after work and three course meals.

Just came back from that one, he also threw in $100 'travel expenses' when I handed him the invoice.
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Old 03-09-2007, 11:00 AM   #4
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Re: Good Homeowners Stories?


I had worked on an addition on a house for 2 months and at the end of the job the HO handed me a $100.00 gift certifcate to Home Depot for a job well done.

Another time I said to a HO, "damn, that smells good" and asked her what it was she was cooking. She told me Meatloaf. The next time I did work for her she sent me home with one. It was delicious.

These type customers are few and far between.
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Old 03-09-2007, 11:23 AM   #5
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Re: Good Homeowners Stories?


on the job I'm on now, the homeowner came around the job site and gave everyone cookies.
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Old 03-09-2007, 11:26 AM   #6
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Re: Good Homeowners Stories?


I use to get meatballs for tips all the time, some customers would include sauce. I worked for a sales guy for a while who would tip me with demo stuff. On the last job he wanted to do partial payment in dilldos, I told him the wife would kick me out if I came home with a few hundred dollars in toys instead of cash.
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Old 03-09-2007, 11:51 AM   #7
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Re: Good Homeowners Stories?


my dad had a job that he underbid, and the homeowner found out that he wouldn't be making money, and asked him how much he would have to raise his bid to make money on the job, and paid the new bid amount.
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Old 03-09-2007, 12:28 PM   #8
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Re: Good Homeowners Stories?


On one high end remodel job where the general contractor and his two guys did the trim work and the head guy carried the hammer around and talked on the phone, the 2nd guy tried to tell jokes all day, and the third guys actually did try to work but could not overcome the negative energy of his partners.

Needless to say, they took forever and where not staying ahead of the painter (me). The homeowners where aware of the hassles I was dealing with working behind Larry, Moe and Curly. I was employed by another painter back then. The homeowners gave me a $200 gift certificate to Gander Mountain and $100 to the nicest Italian restaurant in town.
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Old 03-09-2007, 01:11 PM   #9
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Re: Good Homeowners Stories?


Just finished a full house remodel with a 20x20 kitchen addition. The owners lived there the entire time and never left! They'd watch TV in the next room and when it got loud, they'd turn the volume up. Come a commercial and the homeowner would walk around and see what we were doing. This went on everyday for 5 months. He was a working man who inherited a large sum of money, though relatively not wealthy.

We were pulling our hair out by the 4th month! The last week of the project he cooked my partner and I breakfast, handed us each $500 cash and thanked us for putting up with him.
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Old 03-09-2007, 03:03 PM   #10
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Re: Good Homeowners Stories?


I have had customers send me checks in the mail because I finished early and told them to pay me less. I have had other take me out to eat. I have had others give me cash to take my wife out. I have stayed for dinner before.

I would have to say I have been blessed with great customers. I have had a couple not so good ones but none real bad.
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Old 03-09-2007, 04:48 PM   #11
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Re: Good Homeowners Stories?


Dream customers, works in a forign oil country on the other side of the world and has left his key for his house with his bank loans officer. I do the work give the loans officer the invoices for progress payments, money is transfered into our account, job complete, final payment made with no hold back. All this on a 40 thousand dollar job over four weeks, never meet the man, only spoke to the loans officer twice. Weird, nice and true....best customer I never meet.
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Old 03-09-2007, 04:50 PM   #12
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Re: Good Homeowners Stories?


Today customer gave me a gift certificate to Cracker Barrel, my son, and our employee 20$ each. We are almost done with a difficult kitchen remodel.
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Old 03-09-2007, 04:55 PM   #13
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Re: Good Homeowners Stories?


Quote:
Originally Posted by Edsollen View Post
Today customer gave me a gift certificate to Cracker Barrel, my son, and our employee 20$ each. We are almost done with a difficult kitchen remodel.
Nice. One of my more favorite places to eat.

Who was your sparky on that job?
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Old 03-09-2007, 05:00 PM   #14
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Re: Good Homeowners Stories?


A few years ago a customer gave me a sock.
I stepped in a pan of blue paint.
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Old 03-09-2007, 05:06 PM   #15
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Re: Good Homeowners Stories?


The customer I have right now is great! Her kids knock on the basement door and ask if I can have a break for cookies with them. They're a really nice family.

Best tip so far was $1,000 bonus on a $10k job. They were REALLY pleased with my work.
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Old 03-09-2007, 08:56 PM   #16
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Re: Good Homeowners Stories?


Quote:
Originally Posted by George Z View Post
A few years ago a customer gave me a sock.
I stepped in a pan of blue paint.
one gave me a pair of shorts ...


not gonna tell ya what color paint was involved ...




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Old 03-09-2007, 09:11 PM   #17
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Re: Good Homeowners Stories?


Mark:
I was naughty, all we did was unhook a disposal and rehook it.
Joel
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Old 03-09-2007, 09:12 PM   #18
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Re: Good Homeowners Stories?


PS. It was not in CBURG
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Old 03-09-2007, 09:16 PM   #19
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Re: Good Homeowners Stories?


Quote:
Originally Posted by Edsollen View Post
PS. It was not in CBURG
Joel
I was just teasing you anyhow.
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Old 03-09-2007, 10:18 PM   #20
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Re: Good Homeowners Stories?


A few years ago I did a kitchen and bath remodel for a woman. 3 weeks after the job was over a young man showed up at my house and handed me a set of keys. I looked in the driveway and there sat a 1992 heritage Harley Davidson. The guy gave me the title and said thanks for a job well done. I was shocked, and I tried to contact the home owner for 3 or 4 weeks after, but she would not take my calls. I have not done anymore work for her since then, but every Sunday morning when I fire up that bike I look to the sky and give thanks. That beats cookies any day.

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