Good Customer, Good Discount

 
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Old 09-09-2009, 06:48 AM   #21
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Re: Good Customer, Good Discount


Just do it for free...you'll feel great! (as you move into the homeless shelter)

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Old 09-09-2009, 07:18 AM   #22
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Re: Good Customer, Good Discount


Quote:
Originally Posted by charlesmd View Post
Ive done two full bath remodels for this guy and he wants me to do his last bath. Im wondering what percentage of a discount I should give.
Anyone ever been in the same predicament? I know I will get the job but I want to be fair with this guy(and to myself). Im guessing 10-15%. I know the economy sucks(hes trying to put money in my pocket)hes a former teacher in Jr.High,(a long time ago), so whats fair? Is 10-15% acceptable?
I know my numbers,cant make them with a discount, but have nothing else on the sidelines. No he isnt asking for a discount, I feel I owe it to him. Anyone ever been in this situation?
This is exactly why you can't afford to discount this job. Give him a little extra work or a gift he will appreciate as others gave mentioned.

We are in different times now where work can be scarce, which is exactly why we should be considering increases instead of discounts. Most of us are holding the line price wise (myself included) which is the same as a discount already when you consider less work to cover the same OH.

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Old 09-09-2009, 07:41 AM   #23
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Re: Good Customer, Good Discount


No discount unless you offered it to them for more work. Otherwise same pricing and then tackle some "while you are here" fixes for free... or extremely discounted.
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Old 09-09-2009, 08:28 AM   #24
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Re: Good Customer, Good Discount


Thanks for the ideas fellas, I think I will do a gift for a nice meal, I do know some good places to eat around here.
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Old 09-09-2009, 10:30 AM   #25
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Re: Good Customer, Good Discount


Quote:
Originally Posted by charlesmd View Post
Thanks for the ideas fellas, I think I will do a gift for a nice meal, I do know some good places to eat around here.

Are we invited?

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Old 09-10-2009, 03:03 AM   #26
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Re: Good Customer, Good Discount


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Originally Posted by buildenterprise View Post
Work part of the 10-15% discount into the price, then put a "repeat customer" line item discount on the invoice at the end. That way you're only discounting approx. 5%.
wow ... and some of you wonder why you hear the 'you're going to give me a good price' line from the HOs so often. It's HO speak for "please don't screw me over as badly as you do everyone else."
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Old 09-10-2009, 03:11 AM   #27
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Re: Good Customer, Good Discount


Quote:
Originally Posted by charlesmd View Post
Ive done two full bath remodels for this guy and he wants me to do his last bath. Im wondering what percentage of a discount I should give.
Anyone ever been in the same predicament? I know I will get the job but I want to be fair with this guy(and to myself). Im guessing 10-15%. I know the economy sucks(hes trying to put money in my pocket)hes a former teacher in Jr.High,(a long time ago), so whats fair? Is 10-15% acceptable?
What's the predicament? If you want to give him a price break and you can afford to do so, do it.

If you can't because your price is already so low, then just do a great job and know the HO is getting a great value for his money - which is, in essence, a price break.

If you still want to show your appreciation for his business and can't afford a price break, then offer to help on some small nagging honey-do item. It will probably take you five minutes to fix something the guy has been putting off for five years.

Could that open a Pandora's box of free work requests? Maybe. So just do that small favor as the LAST thing you do before you walk out the door. It may make him re-think all those other projects he's been putting off, and he'll call you to see how much you'd charge for some of those.
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