Do You Answer Your Phone Professionally?

Thewoodman

How many of you answer your phone by stating your company? Most contractor businesses I call do not. This is a big pet peeve of mine. I cringe when I call a business and just get a hello. It leave me wandering "Did I get the wrong number. In my opinion if you are a business you should answer your phone as such.

Am I wrong?

Mark

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CookeCarpentry

I usually answer "Cooke Carpentry, this is Mark". The business name is Cooke Carpentry & Construction, LLC, but that is a mouthful to say over and over when the phone rings.

Though I sometimes answer with "Hello, this is Mark" not quite as business-like, but still more professional than just hello.

wizendwizard

"Adept Home Repair, this is David. How can I help you today?"

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CookeCarpentry

Yea, do you guys install tile? You know, the stuff that doesn't require grout?

JonM

I answer buy saying Hello this is (my name here...first and last) ...as the name of my company is my name...

angus242

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J F

"What the fvk do you want??! And no, we don't do free estimates!!!"

App-ironworks

My shop phone always "Appalachian (app-uh-latch-in not app-uh-lay-shun) Ironworks" unless I recognize the number as a personal call.

My cell I usually do the same, sometimes after hours I'll say "Hello this is
Brian"

If I recognize the number as friends or family sometimes it's "Workin' what are you?"

ibarnes

I'm a superintendent so I rarely get phone calls from customers or subs that I don't already have saved in my phone.

PGD

OYE!!

or

Bueno?

sometimes ahoy ahoy, and 'Ello 'Ello

But rarely "Hello?"

Cdat

"Cdat's mortuary. You stab 'em, we slab 'em. How may I help you Sir or ma'am?"

Mellison

Mike Ellison......

I am always suprised when I just get a hello....not very professional IMO

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Leo G

I have caller ID, if I recognise who it is I will usually just say hello [insert name]. If I don't recognise it I answer LRG WoodCrafting, Leo speaking.

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Magnettica

I do say just plain ol' hello.

Maybe I should answer.... Classic Electric, Ron speaking.

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Tscarborough

If it is my cell, I assume they know who they are calling and answer, "this is Tom". For the landline, it is, " MPI, how can I help you" or something similar (although with caller ID, I will answer it, " Hey Joe, what's going on", if I recognize the number).

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Magnettica

The cell is all I have. Ditched that landline 5 years ago. All I ever got was telemarketers.

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DavidC

Didn't you used to be Anthony?

I answer with "Hello, this is Dave", my voice mail states "Dave's not here".

Good Luck
Dave

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Leo G

Can't send a FAX on a cellphone

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RobertCDF

I use my cell and it is answered "Colorado Deck and Framing this is Robert" If its my wife or my friends I will answer with the standard "Hello"

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shanekw1

For some reason, I've been totally slacking on the answering the phone professionally thing for a while. Good thing this thread came along, I'll be answering properly from now on.

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