Customer Working...

Winchester

Hello all,

Just wondering what everyone's thoughts are on this:

Customer wants to a commercial renovation. However, they also want to be involved and do some work too.

Has anyone had any experiences with this?

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Ryan

genecarp

FAGETABOUTIT, only problems could come from that type of arrangement....

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AtlanticWBConst

NO!!! - Don't do it!

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- Build Well -

Meetre

Not sure if the other guys got this across to you....JUST SAY NO

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JonM

Within the first 5 minutes of him helping, drop a cinder block on his toe...

woodworkbykirk

Im in residential so it s a little different, but we allow the client to do work as long as it wont interfere with what were doing, we have no isues with them removing tile, stripping drywall ( we dont want them touching the framing for obvious structural reasons. we let them the first coat of paint on trim before its installed just as long as its ready for us when were ready for it. they can clean up the site,

anything technical and its hands off. not to mention some clients are just plain annoying to have around, gettting in the way, asking the same pointless question 15 times a day about why did the electrician have to make another hole in the wall when hes upgrading the service

Carport King

They can do what ever want until you step foot on the job. Once you start the job your insurance does not cover anyone but your employees or subs on your job.

If he demands anything other than just that. Move on and forget about this job.

Make sure if you decide to do this job then put in a disclaimer to cover you with this client. Good Luck

Proud Plumber

Ask the guys in the Plumbing section LOL LOL LOL

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Bill

"I'd rather die while I'm living then live while I'm dead".... Jimmy Buffett

softtop95ta

NOT A GOOD IDEA .

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To announce that there must be no criticism of the president or that we are to stand by the president right or wrong is not only unpatriotic and servile but is morally treasonable to the American public....... Teddy Roosevelt

Mitch M

I think that it is a great idea. Contrary to what others may have said, I think it would be very good for the progress of the job to do some work.

Just tell him to make the decisions when they need to be made, write the check, and STAY OUT OF THE WAY!
Another thing you can do is send him to the store for ___________ (insert the imaginary part, tool, or soft drink)

Jack_Clark

A fantastic idea!! Especially when the inspectors get involved and the finger pointing starts. I suggest you pass on this one fung.

threaderman

There are people who are not in a position to shell out large dollars on unforseen repairs,and if someone wants to help themselves by digging a ditch ,or busting and pouring concrete and asphalt,or removing some type of landscaping,that's fine with me.There's more than one way to help people.
The money takes care of itself if you are out there doing good.What you don't get here,you'll pick-up there,and the people will never forget you.That's bein my experience anyways,happy to say.

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Joe ---International Code Council Member

Your plumbing & gas specialist proudly serving Oklahoma City OK, Moore, Warr-acres, Norman, Midwest City, Edmond, Bethany, Forest Park

Double-A

Commercial? Can't do in my state. Not commercial.

Residential? I'd consider it but write up a separate contract with schedule for the work they want to perform, along with performance and quality penalties just like for a subcontractor. If they want to play, fine, but they need to play like a big kid.

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"My clients’ wishes are the center of my attention." -- David Guido, a contractor in Woodstock, N.Y.
New York Times, July 20, 2006

Cole

This has to be a joke, right?

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Winchester

Thanks for the input, guess I won't touch that one

I've actually never had a customer want to work before.
I initially didn't think it would be a good idea, but thought I'd get some valuable input here.

I'll politely inform the customer that it's not in his or my best interest

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Ryan

tinner666

Do it often. Can't remember any problems off the top of my head. Have 4 ongoing jobs like that now. I treat it like contract labor and show up when needed or even leave certain areas for the client to do, from busting concrete to painting. As a rule, we end up working side by side like teamwork and he writes the check at the end of the day/week/month, or job. With a smile.

Like threaderman said.

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Frank Slate Roof Repairs, Richmond, Va.

mark the coach

Listen to the guys. Don't do it. Tell him you appreciate his enthusiasm however you insurance doesn't allow you to have non-employees to perform work on your project due to liability concerns.

mark the coach

www.thecontractorcoachingpartnership.com

dreamz

Hand him a broom and some black trash bags. Tell him to go for it.