Cryin' Time

Gordo

Good example Bob. Anybody out there lurking, remember the last sentence in Bobs quote.

Also, I believe the key to 'success' is in 'net profits'. This is actually the money that goes in your pocket at the end of the year.

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Looks like some pros were here.

Ansel

Do you guarantee a job with HO supplied materials? I have been advised (by the aforementioned book) not to extend a warrantee to cover the installation of Ho supplied materials. I am very picky about my tile components and setting materials. I only use one brand of tile sundries, PERIOD. In 20 years I have never had a callback on a tile job, so don't fix it if it aint broke, or don't change horses midstream, whichever works better for you. I can't imagine using HO supplied materials from the Home Despot, and still extending them the same warrantee as for a job done with my tried and true brand.

ProWallGuy

Nope.

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Wallpaper Hanger St. Louis
Digital Murals Installation

Ansel

Gordo, you mean my company account is suposed to have money in it at the end of the year??? A very good point. I still think that the closer you get to a big Metropolis...oh, say like Virginia Beach, or maybe Denver, the easier it is to A. name your price, and B. be extra selective in your clientele. My state is still the only one in the union WITHOUT a McDonald's in the state capital.

Tscarborough

In your state it isn't much of a commute to go to a different state to get a Whopper, though....

Bob Kovacs

Regarding the warranty on materials, no, I wouldn't warranty customer-supplied material. However, I also wouldn't have the customers buying everyday items like thinset and grout. If they wanted to supply tiles that they brought back from a trip to Spain, that's fine- they just need to understand that you'll warranty the workmanship on the install, but not the material itself.

Bob

KBN

To Earn This Profit: Multiply Direct Costs By This

20% ---------------------------- 1.25
25% --------------------------- 1.33
30% --------------------------- 1.43
35% --------------------------- 1.54
45% --------------------------- 1.82

Gordo

I guess I need to mellow out, but man.....at least make a decent wage, with a little profit mark-up for the business.

Wage

% profit for business

% mark-up on materials

Only you know your areas capacity for what can be charged. I'll shut up now.

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Looks like some pros were here.

Gordo

Agree. I will warrantee workmanship.

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Looks like some pros were here.

dougchips

Ansel, In regards to material mark-up I am all for it. You are entitled to a profit for your time shopping (for price, lead times, quality ....), your time delivering and running around for extra materials. If your labor warranty covers the material (submitting claims to the manufactures, dealing with factory reps on claims and sucking up labor when the material warranties do not cover labor). AND If you can articulate the value of you providing the material and not the customer you both will win in the long run. The best bet is making it very clear from the start that you will furnish all materials needed for the job and provide all the labor needed for the job.

my 2 cents