Adults Should Not Need Coddling

dirt diggler

right? wrong?

Tom R

Hmm, - - how do we know this isn't a trick question??

ProWallGuy

Yeah, I'm scared too.

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Melissa

I think Diggler had a bad day! I'm guessing from a PITA customer

AtlanticWBConst

You're Right......and if they do, that's what Mr. Jack Daniels does......

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slickshift

Shouldn't
Many do

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Originally Posted by ModernStyle I have never used this crap before and I pray to the paint gods that I never have to use it again, I would rather use Behr

DaveH

I have known many adult women who require it..And a few men on occasion. Sometimes it is a mere show of affection from one to another. Sometimes it can mean babying an adult. I'm like the others here though why the question?

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Tom R

As if he's really going to get us to admit we would actually ever have the need for 'coddling', - - and ALOUD, no less, - - SHEESH, - - Oop!!

realpurty2

If he's referring to a business sense, coddling could mean "going the extra mile". But there has to be a line not to cross.

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Jon F

.....I think "cuddling" is being confused with "coddling". Lots of customers need coddled, just as many men as women. Pretty easy to spot them during the bidding/closing process. I'd say I can spot this type with 75% accuracy, and you just have to factor it into the job. Some people need a phone call everyday, just to comfort them. Some need constant reminders of how well the job is going, and how great the final result is going to be. My brother calls it "holding hands". He is great at it. I am aweful. I'd prefer to close the job, collect the check at the end, and in the interim, let me do my thing. I'd say 25% of customers are fine with this. Most need coddling to some degree.

Diggler, IMO it is necessary for success. I HATE IT. I hate the idea that I have to talk to some man, and listen to him blabber about how "he's just real nervous, this is a lot of money", and I have to console him. If I wanted this, I'd get married. Sometimes it is the woman, and I am more consoling, but a man that needs this type of hand-holding is frankly odd.

I try and pre-emptively deal with this at the close: "Mr. Sensitive, one thing we try and stay up on is our communication during the job. I'm usually difficult to reach during the day, but every evening I send out an email letting you know what happened that day, decisions we have coming up, and any good or bad news." People LOVE that. I started doing that after I would ask my customers at the end of the job what my weakest attribute was, and across the board, the answer was "communication". I hate calling, but don't mind email. Has worked for me. Also good for your records, should you ever have a problem.

Patty

.....still waiting, dirt......

WHO wants to be CODDLED and FOR WHAT?

Spill guts, buddy!

realpurty2

*politely raises hand* I DO. I DO. ME ME ME PICK ME

Edit- For what??

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Patty

Hey Purty, does Ken know what kind of mood you're in?

realpurty2

If I could pry his nose out of "Builder's Digest" he just might someday.

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Patty

Sumthin' tells me ole Kenny-Boy might just enjoy his options!

dirt diggler

HAHA --- SORREEEEEE IVE BEEN OUT CODDLING (too bad no cuddling)

no its really just a general observation ... not so much "hand-holding" --- more like the "there, there now" you gotta do when people start whining (whether its about your price, duration, rain, golf, haha, etc). Not complaining, but whining.

Patty

Well, since you asked....

If a sale can be closed with a bit of exercised coddling,...

......I say, coddle away. What's wrong with a little coddling?

jmic

Well Patty,
A little coddling might turn into a little cuddling, and we all know what a little cuddling might turn into ya baby !

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Joe

Grumpy

With an overall blanket statement such as "Adults should not need coddling" I would have to agree under normal circumstances. However that's not a society we live in. Everyone wants something done for them and/or be told how to do something rather than think it through for themselves.

In our school systems we are instructed on how to be followers, or in their words "team players". Leadership is often times supressed. Our kids are trained to need coddling, and as parents it is our job to fill in, or correct, where the schools leave off.

Thinking outside the box is a must IMO. I hate when I get into situations where everyone stands around scratching their head... and I am left to think of a creative solution... but I guess that's the life of a boss, but come to think of it I was like that before I was even the boss.

Yeah adults don't need coddling... but in our society they do... so I guess I should say they shoudln't need coddling.

Double-A

Note the word excessive. Everyone needs reassurance. Just look at the number of active members we have here on the forums. We're not all here just to pass on the pearls of wisdom we have acquired in this business. Some are here to be reassured.

Coddling is necessary in some cases. In others its counter-productive. Pick your coddlees with care.

As for whining; its a sign of insecurity. Nothing wrong with that either, as long as you address the root cause (if you can find it) and not the actual whining.

However:

I think dig just needs a group hug.