Quick Books Vanished!

Jason Whipple

We went to send out an invoice today, but when we opened up Q/B it said " no company open". It prompts us to click on our company, we do, click open, and back we go to "no company open" again!!!

Never had problems like this and we've never seen this page when we open Q/B. We even tried system restore and that doesn't work.

Anyone know what the heck it is that's causing this problem?

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Jason E Whipple, General Manager
Historic House Restoration, Cincinnati, Ohio
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Patrick

Oh man I just bought quickbooks, you got me worried, that doesnt sound like a good thing thats going on there jason

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Originally Posted by Celtic
Like I said...I'm sure you are very good at what you do ~ whatever that is and where ever it happens.

Jason Whipple

Well, we've had it for a year now and it works great. I'm hopeing there is a simple solution. We have some stuff backed up on CD's but the problem is we can't even get it to open up our company info.

We just changed over computers. Went from xp to xp so no Vista type problems. We are reinstalling the program now. The wife said it (the program) may not have been saved correctly when we tranfered. We'll see soon!

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Jason E Whipple, General Manager
Historic House Restoration, Cincinnati, Ohio
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oldfrt

Jason,
Which version of QB?

On my QB Pro this used to happen,and I'd have to Click on" File," "open company",and then double click the file name .

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https://www.facebook.com/pages/John-...94183374011504

rbsremodeling

Jason your quickbooks popped up on my computer today. I am willing to send it back for a small fee of course.

That happened to me once after I did an accountants copy an it was unavailable until we did something if you don't find it post again and I will ask my g/f what she did to get it back

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Patrick

LOL what did you have to get your g/f to get her to get it back

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Originally Posted by Celtic
Like I said...I'm sure you are very good at what you do ~ whatever that is and where ever it happens.

Jason Whipple

It's Q/B Premiere 2007. Still re-loading

We will try the double click on file name once it's done. Wife said "Oh, I didn't try that".

Why would this start happening? Seems strange that it started doing something different all of the sudden.

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Jason E Whipple, General Manager
Historic House Restoration, Cincinnati, Ohio
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Jason Whipple

Would you mind sending out the final bill to Abatiell? and while your at it, how bout those 1099's


Just tried the double click on the file name, didn't work!

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Jason E Whipple, General Manager
Historic House Restoration, Cincinnati, Ohio
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rbsremodeling

did you do anything different before it was lost than usual??

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oldfrt

Try it with the back up CD in.

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Jason Whipple

Nothing different. No scans going on at the time, no re-starts, and no power outages. We have no clue what's happening. Couldn't be a worse time for this to happen, so of course, it is!

It's been working just fine for the last few weeks since we transferred to the new computer.

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Jason E Whipple, General Manager
Historic House Restoration, Cincinnati, Ohio
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Jason Whipple

we'll give that a shot if the re-install doesn't work.

still loading.................

I'm soooooooo glad we have separate computers for all this stuff!!!!

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Jason E Whipple, General Manager
Historic House Restoration, Cincinnati, Ohio
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oldfrt

It's a pisser when this happens,but it's probably an easy fix.


It hasn't happened to me in a while,as I now run directly from the CD and as soon as I open the drive where the disc is the program starts up ,prompting for the password.

I wish I could remember exactly what I had to do to make it work,but it's been a while.
I'm sure someone will be along with a fix for you Jason.

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LNG24

Patrick,

I've been using Quickbooks pro for many many years and its a great product. The only reason I ever upgraded was to gain the ability to e-mail my invoices. That was it. I use both Quickbooks (for personal) and Quickbooks Pro for both my businesses.

Don't worry. Most of these bugs are computer specific and not software related.

LNG24

Jason,

You can contact Quickbooks for the fix. I think they charge about $40. If you think of how much time you are wasting or loosing, its worth it!

Susan Betz

Remember, folks: Back up early and often. I back up every day (ok make that every third day), and transfer the backed-up file to a remote computer. Even if your program gets toasted your data is safe.

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Fences of Distinction, Ocala, FL
http://www.fencesofdistinction.com

Patrick

Thanks I bought "contractor 2008" Still playing around trying to get everything squared away

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Originally Posted by Celtic
Like I said...I'm sure you are very good at what you do ~ whatever that is and where ever it happens.

Cashking63

this happened to me to. We have seperate ID's for the computer one for me one for the wife and one for the kids. The kids had opened it up on theirs. So it would not let me open on mine. Scared the He** out of me till we figured that out.

rbsremodeling

What Cashking said Happened to me once to I logged on using a different User ID than the one I use to install quickbooks and stuff would not work. Could you have made that error??

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Jason Whipple

Well, we ended up having to re boot QB. After that we downloaded our back up files and all is well. I have a feeling that something was missed when we switched computers.

That was a little to scary, the thought of loosing information like that around tax time We down loaded the program and back up files in my computer for another back up if that should ever happen again.

Thanks for all that jumped in with suggestions and support, this is a great place

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Jason E Whipple, General Manager
Historic House Restoration, Cincinnati, Ohio
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