 |
|
02-08-2008, 06:48 PM
|
#1
|
|
Historic Housewright
Trade:
Preservation & Reproduction Millwork
Join Date: Dec 2007
Location: Vermont
Posts: 3,087
|
Quick Books Vanished!
We went to send out an invoice today, but when we opened up Q/B it said " no company open". It prompts us to click on our company, we do, click open, and back we go to "no company open" again!!!
Never had problems like this and we've never seen this page when we open Q/B. We even tried system restore and that doesn't work.
Anyone know what the heck it is that's causing this problem?
|
|
|
Warning: The topics covered on this site include activities in which there exists the potential for serious injury
or death. ContractorTalk.com DOES NOT guarantee the accuracy or completeness of any information contained on this site. Always use proper safety precaution and reference reliable outside sources before attempting any construction or remodeling task!
Join the #1 Contractor Forum Today - It's Totally Free!
ContractorTalk.com - Are you a Professional Contractor? If so we invite you to join our community and see what it has to offer. Our site is specifically designed for you and it's the leading place for contractors to meet online. No homeowners asking DIY questions. Just fellow tradesmen who enjoy talking about their business, their trade, and anything else that comes up. No matter what your trade is you'll find that ContractorTalk.com is a great community to join. Best of all it's totally free!
Join ContractorTalk.com - Click Here
|
|
02-08-2008, 06:49 PM
|
#2
|
|
Pro
Trade:
Siding, Windows, Seamless Gutters, Metal Roofing
Join Date: Apr 2006
Posts: 2,752
|
Oh man I just bought quickbooks, you got me worried, that doesnt sound like a good thing thats going on there jason
__________________
Originally Posted by Celtic
Like I said...I'm sure you are very good at what you do ~ whatever that is and where ever it happens.
|
|
|
|
|
02-08-2008, 06:57 PM
|
#3
|
|
Historic Housewright
Trade:
Preservation & Reproduction Millwork
Join Date: Dec 2007
Location: Vermont
Posts: 3,087
|
Well, we've had it for a year now and it works great. I'm hopeing there is a simple solution. We have some stuff backed up on CD's but the problem is we can't even get it to open up our company info.
We just changed over computers. Went from xp to xp so no Vista type problems. We are reinstalling the program now. The wife said it (the program) may not have been saved correctly when we tranfered. We'll see soon!
|
|
|
|
|
02-08-2008, 06:59 PM
|
#4
|
|
Pro
Trade:
Remodeling
Join Date: Oct 2007
Location: Northwest Connecticut
Posts: 1,409
|
Jason,
Which version of QB?
On my QB Pro this used to happen,and I'd have to Click on" File," "open company",and then double click the file name .
__________________
There is no warranty, expressed or implied, as to the accuracy, reliability or completeness of furnished data.Information gathered here may be for the sole purpose of entertainment.
Last edited by oldfrt; 02-08-2008 at 07:07 PM.
|
|
|
|
|
02-08-2008, 06:59 PM
|
#5
|
|
Professiona Instigator
Trade:
Design Build Remodeling Contractor Washington, DC
Join Date: Nov 2007
Location: Washington, DC/ Maryland
Posts: 6,554
|
omg
Jason your quickbooks popped up on my computer today. I am willing to send it back for a small fee of course  .
That happened to me once after I did an accountants copy an it was unavailable until we did something if you don't find it post again and I will ask my g/f what she did to get it back
__________________
Being an idiot frees a man from having to live up to others peoples expectations. 
|
|
|
|
|
02-08-2008, 07:02 PM
|
#6
|
|
Pro
Trade:
Siding, Windows, Seamless Gutters, Metal Roofing
Join Date: Apr 2006
Posts: 2,752
|
Quote:
Originally Posted by rbsremodeling
Jason your quickbooks popped up on my computer today. I am willing to send it back for a small fee of course .
That happened to me once after I did an accountants copy an it was unavailable until we did something if you don't find it post again and I will ask my g/f what she did to get it back |
LOL what did you have to get your g/f to get her to get it back
__________________
Originally Posted by Celtic
Like I said...I'm sure you are very good at what you do ~ whatever that is and where ever it happens.
|
|
|
|
|
02-08-2008, 07:06 PM
|
#7
|
|
Historic Housewright
Trade:
Preservation & Reproduction Millwork
Join Date: Dec 2007
Location: Vermont
Posts: 3,087
|
It's Q/B Premiere 2007. Still re-loading 
We will try the double click on file name once it's done. Wife said "Oh, I didn't try that".
Why would this start happening? Seems strange that it started doing something different all of the sudden.
|
|
|
|
|
02-08-2008, 07:10 PM
|
#8
|
|
Historic Housewright
Trade:
Preservation & Reproduction Millwork
Join Date: Dec 2007
Location: Vermont
Posts: 3,087
|
Quote:
Originally Posted by rbsremodeling
Jason your quickbooks popped up on my computer today. I am willing to send it back for a small fee of course . |
Would you mind sending out the final bill to Abatiell? and while your at it, how bout those 1099's
Just tried the double click on the file name, didn't work!  
|
|
|
|
|
02-08-2008, 07:11 PM
|
#9
|
|
Professiona Instigator
Trade:
Design Build Remodeling Contractor Washington, DC
Join Date: Nov 2007
Location: Washington, DC/ Maryland
Posts: 6,554
|
did you do anything different before it was lost than usual??
__________________
Being an idiot frees a man from having to live up to others peoples expectations.
|
|
|
|
|
02-08-2008, 07:13 PM
|
#10
|
|
Pro
Trade:
Remodeling
Join Date: Oct 2007
Location: Northwest Connecticut
Posts: 1,409
|
Try it with the back up CD in.
__________________
There is no warranty, expressed or implied, as to the accuracy, reliability or completeness of furnished data.Information gathered here may be for the sole purpose of entertainment.
|
|
|
|
|
02-08-2008, 07:19 PM
|
#11
|
|
Historic Housewright
Trade:
Preservation & Reproduction Millwork
Join Date: Dec 2007
Location: Vermont
Posts: 3,087
|
Quote:
Originally Posted by rbsremodeling
did you do anything different before it was lost than usual??
|
Nothing different. No scans going on at the time, no re-starts, and no power outages. We have no clue what's happening. Couldn't be a worse time for this to happen, so of course, it is!
It's been working just fine for the last few weeks since we transferred to the new computer.
|
|
|
|
|
02-08-2008, 07:22 PM
|
#12
|
|
Historic Housewright
Trade:
Preservation & Reproduction Millwork
Join Date: Dec 2007
Location: Vermont
Posts: 3,087
|
Quote:
Originally Posted by oldfrt
Try it with the back up CD in.
|
we'll give that a shot if the re-install doesn't work.
still loading.................
I'm soooooooo glad we have separate computers for all this stuff!!!!
|
|
|
|
|
02-08-2008, 07:25 PM
|
#13
|
|
Pro
Trade:
Remodeling
Join Date: Oct 2007
Location: Northwest Connecticut
Posts: 1,409
|
It's a pisser when this happens,but it's probably an easy fix.
It hasn't happened to me in a while,as I now run directly from the CD and as soon as I open the drive where the disc is the program starts up ,prompting for the password.
I wish I could remember exactly what I had to do to make it work,but it's been a while.
I'm sure someone will be along with a fix for you Jason.
__________________
There is no warranty, expressed or implied, as to the accuracy, reliability or completeness of furnished data.Information gathered here may be for the sole purpose of entertainment.
|
|
|
|
|
02-08-2008, 08:40 PM
|
#14
|
|
General Contracting
Trade:
Real Estate Broker, Property Manager
Join Date: Oct 2005
Location: LaGrangeville, NY
Posts: 1,111
|
Quote:
Originally Posted by Patrick
Oh man I just bought quickbooks, you got me worried, that doesn't sound like a good thing thats going on there jason
|
Patrick,
I've been using Quickbooks pro for many many years and its a great product. The only reason I ever upgraded was to gain the ability to e-mail my invoices. That was it. I use both Quickbooks (for personal) and Quickbooks Pro for both my businesses.
Don't worry. Most of these bugs are computer specific and not software related.
|
|
|
|
|
02-08-2008, 08:47 PM
|
#15
|
|
General Contracting
Trade:
Real Estate Broker, Property Manager
Join Date: Oct 2005
Location: LaGrangeville, NY
Posts: 1,111
|
Jason,
You can contact Quickbooks for the fix. I think they charge about $40. If you think of how much time you are wasting or loosing, its worth it!
|
|
|
|
|
02-08-2008, 09:52 PM
|
#16
|
|
Custom Fence Builder
Trade:
Fence Manufacture and Installation
Join Date: Feb 2007
Posts: 906
|
Remember, folks: Back up early and often. I back up every day (ok make that every third day), and transfer the backed-up file to a remote computer. Even if your program gets toasted your data is safe.
|
|
|
|
|
02-08-2008, 09:56 PM
|
#17
|
|
Pro
Trade:
Siding, Windows, Seamless Gutters, Metal Roofing
Join Date: Apr 2006
Posts: 2,752
|
Quote:
Originally Posted by LNG24
Patrick,
I've been using Quickbooks pro for many many years and its a great product. The only reason I ever upgraded was to gain the ability to e-mail my invoices. That was it. I use both Quickbooks (for personal) and Quickbooks Pro for both my businesses.
Don't worry. Most of these bugs are computer specific and not software related.
|
Thanks I bought "contractor 2008" Still playing around trying to get everything squared away
__________________
Originally Posted by Celtic
Like I said...I'm sure you are very good at what you do ~ whatever that is and where ever it happens.
|
|
|
|
|
02-08-2008, 10:00 PM
|
#18
|
|
The Man
Trade:
Carpentry
Join Date: Jan 2008
Location: Queenstown, Md
Posts: 162
|
this happened to me to. We have seperate ID's for the computer one for me one for the wife and one for the kids. The kids had opened it up on theirs. So it would not let me open on mine. Scared the He** out of me till we figured that out.
|
|
|
|
|
02-09-2008, 12:14 PM
|
#19
|
|
Professiona Instigator
Trade:
Design Build Remodeling Contractor Washington, DC
Join Date: Nov 2007
Location: Washington, DC/ Maryland
Posts: 6,554
|
Quote:
Originally Posted by Cashking63
this happened to me to. We have seperate ID's for the computer one for me one for the wife and one for the kids. The kids had opened it up on theirs. So it would not let me open on mine. Scared the He** out of me till we figured that out.
|
What Cashking said Happened to me once to I logged on using a different User ID than the one I use to install quickbooks and stuff would not work. Could you have made that error??
__________________
Being an idiot frees a man from having to live up to others peoples expectations.
|
|
|
|
|
02-09-2008, 02:12 PM
|
#20
|
|
Historic Housewright
Trade:
Preservation & Reproduction Millwork
Join Date: Dec 2007
Location: Vermont
Posts: 3,087
|
Well, we ended up having to re boot QB. After that we downloaded our back up files and all is well. I have a feeling that something was missed when we switched computers.
That was a little to scary, the thought of loosing information like that around tax time  We down loaded the program and back up files in my computer for another back up if that should ever happen again.
Thanks for all that jumped in with suggestions and support, this is a great place 
|
|
|
|
| Thread Tools |
Search this Thread |
|
|
|
| Display Modes |
Rate This Thread |
 Linear Mode
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
|
