Reliable Remodeler And Service Magic

jutoku

I am new to this board but have had..plenty...of bad experience with these pay for leads services. Fairly new to Reliable remodler but about ready to cancel and kick them to the curb.

Just got a lead last week for an addition and was able to get the homeowner to talk on the phone. She said had more than eight people call so far! I called my ''sales rep'' at RR and he said he doesnt know because RR BUYS THE LEADS from a lead broker. Maybe the broker sells the leads to other services as well!!!!! RR pledges that they only send the lead to four of thier members. Something is vert fishy!

He acted naive and said he would ''try'' to look into this matter.

The home owner had a simple cad drawing but the project was otherwise very involved. She also said they were just looking for estimates right now!
Not a big surprize right?

Also said she wanted to have my bid so she could get an idea about how much money they need to borrow. And here is the kicker; she wanted me to e-mail the estimate, which indicates they don't walk to talk and go much further in the planning and detail phase.


I e-mailed and called her to say I wanted to send my concrete guy out to figure the costs for the foundation work before I can shoot a number.

Havent heard back and if I don't it will be a waste of my time to spend my energy figuring up a cost and budget for this complex job.

I know service magic us a scam but thought more higly of RR UP UNTIL NOW.

denverasphalt

We were with Service Magic a while back and got poor results. Never used RR - we keep our lead generation in house now. It's by far more cost effective and produces not only exclusive leads for us but better quality ones as well.

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Denver Asphalt
Enright Asphalt, LLC

Kenny K

I will ditto that, our lead cost might be 3%, tough to beat that,seo organic leads seem to be most productive and efficient

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Replacement Windows and Vinyl Siding by Illinois Remodeling Company

Ivar

This referral business has been nothing but a Joke for me. After 2 months and 20 accepted leads, I was able to contact 2. And they already hired someone several days earlier. One said he got flooded with phonecalls just minutes after he sent his request. I was not told I had to compete with 10 -20 contractors that got the lead way before me. When I started complaining, they told me I needed to get the "pro account" to get the leads as early as possible. The pro account has a minimum of $500 / month accepted leads. I could not afford this, so I whent with less expensive acc. Why would someone go out and pay to get leads, and find out later that the ones paying more for the service get them first. Something very wrong here..........It should never be two different accounts....one having the advantage over the other. I think a lot of the leads where old, or non existing. This might be the reason for me getting in touch with so few leads.

festerized

Ivar, there’s a few[LOl a Few] post out there about RR, all there leads are distributed by humans not computers, RR uses this method to bait contractors into spending more money to get up higher in their food chain. Problem is RR doesn't put a cap on how many contractors its company will bring in
The end results: 3k sharks stuffed in a 10’ swimming pool
Cancel them and cut your losses, run forest run

BuildersII

Eh, it is what it is: a great crutch for starting businesses that haven't established their own marketing.

We pay 12$ a lead, and probably close 1/6 leads (not bad, considering 1/4 of your own personal leads is considered good unless you're seriously undercharging) Usually it's small stuff, around $1000, but we just picked up a $6200 light bathroom remodel and are close to closing on a pair of $3200 bridges for a highschool.

We never go for remodel leads because they're around $100 a pop, and their motivation to give you a dead lead is huge. We go the handyman route to get our foot in the door. We do a good job, drop off about 5 business cards and tell them about our referral rewards for recommending us to a friend. We also discuss that we also do remodeling work and would be happy to give them a free consultation and estimate.

So far, it's paying dividends.

StoneHorseTile

I've tried ServicMagc, RelibleRemodler,BidClurk.....NONE... of them do anything...SM might be good for small businesses slamm tickets....like plumbing....not for big ticket items like tile and marble and stone remodeling

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www.StonehorseTile.com Providing World Class Tile, Marble and Stone Installations 404.543.3210
"The bitterness of poor quality last far longer than the sweetness of a cheap price". (anonymous)

Gabuilder

Used RR a few years ago. also used SM and Renovation Experts. Landed a few jobs. Most were tire kickers, just looking to see if they could afford it. Mostly a waste of $. I keep getting calls from lead services that promise the moon. They tell you that they don't have any contractors in the area and they have leads ready to go. I say BS!!!! If they had so many leads guys would be lining up to pay for them. Stay away from pay per lead.

BPAPP

I had SM and they would give out leads to 5-? contractors, when they said 3 at most, we did a couple of deals threw them, but not enough for the cost. never would use again.

SE Construction

We are a very reputable company in Puyallup WA. We have recently (last three months) tried SM and RR and both are not worth the time. RR has charged us $3000.00 in two months, we have signed two window jobs, total profit $750.00. Just the other day I called 5 leads, 3 were bad ph #'s, two did not have personalized greetings so who the F knows. All my work for 10 years has been by referal but with the economy melting down we had no work around the holidays.

I just want to warn folks, don't use these two, they will take your money and then some. The biggest issue I have with both of them is, they don't give credit for leads where the client decided not to do the work! In two days they decide not to do the job and I still pay $50.00 to find out this bull****!? How do these people sleep at night? I really hope they all get what they deserve in this life!

Scott SE Construction LLC

handyhands

Hi Scott~

I have to ask,....2 windows jobs, and your total profit was $750.00?

Not that it's any of my business,....but were they extremely small jobs, (1-2 windows per job)? and I'm not sure what kind of windows you're selling but that kind of profit margin just doesn't make sense, especially when paying $40-$50 a lead from these scum-bag/ rip-off services.

If anything, and you are able to get jobs from these leads, I'd at least contact your rep. (good luck with that) and see if they have some sort of window minimum they can set for you. The rep. my company has when we were utilizing their services (if you want to call them that) supposedly told me they could indeed do that,....It helps, but they'll still throw you a few leads from time to time that are for 1-2 windows.

Either way, good luck

Leadguy

How many leads total did you get and how many set as appointments?

Leadguy

How many leads total, how many appointments, how many sales?

roomrenovators

I've also heard that people are Hammered all day by the contractors calling from SM and RR. 3 contractors my Ass.....They give these same leads out to at least 6 or 7 and they most likely come from a lead service that sells them to both companies........Im sure some Great jobs come from these leads but most are bogus and can bankrupt the newbie before he gets going!.........If you wanna create leads. Build a good website and use adwords with good keywords.

Leadguy

I think some clarity is due. The 2-3 largest lead companies do buy web traffic from 3rd parties. These "partners" have initial access to selling the media and are by most measures held to an honor system to keep the media pure(not sell it a bunch of times). If I am a 200K cash tight company I might be tempted to sell the media to more than one source. Renex, Quinstreet, and ServiceMagic have strict 4 contractor sale policies and I believe have been audited by 3rd party companies in the last year.
The lead industry as a whole has gone to high volume, real time lead delivery to higher budget companies who do not judge the leads individually but look at ad-spend or customer aquisition cost. spend 3K generate 30K = acceptable roi