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#1 |
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Pro
Trade: Deck Builder
Join Date: May 2007
Location: Indiana
Posts: 311
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I've Had It With SM! (again)
I am embarrassed to admit I use SM, but I'm still new to the game & it's has helped me nail a couple small jobs to get going, but I've finally had it!
So this is the last straw! I get a lead for a deck. I go & meet with the HO. He wants a concrete slab, not a deck (he chose the wrong task category, his fault, not mine!) I also talked with another contractor that showed up & he is equally dissatisfied with SM. So I apply for a lead credit. DENIED! ![]() ARE YOU F'ING KIDDING ME!!!Not to mention all the Exact Match leads I've received when none of them return my calls or emails & they were contacted almost immediately! The beauty of Blackberry! Tried to apply for a credit for those, big surprise, DENIED TOO! So I decided to put some numbers next to the leads I've received from SM. Rediculous! Customer Match Total received = 12 Could not make contact = 5 = 42% HO chose wrong task = 1 = 8% Provided estimate only = 3 = 25% Sold = 3 = 25% 50% JUNK!!! Exact Match (These people chose me from a list! Should be the easiest to contact!) Total = 5 Could not make contact = 3 = 60%!!!! Price shopper = 1 = 20% Provided estimate = 1 = 20% 80% JUNK!!!!!! |
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#2 |
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Mod / ArchiBuilder
Trade: Design/Build Outdoor Living
Join Date: Aug 2004
Location: ArkLaTexOma
Posts: 6,611
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Re: I've Had It With SM! (again)
That says it all to everyone, who is thinking about using a lead service.
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Tulsa's Leader in Outdoor Living Construction | Facebook | Tulsa Pergola Builder | Tulsa Outdoor Kitchens |
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#3 |
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Pro
Trade: framing/remodeling
Join Date: Feb 2005
Location: NE Ohio
Posts: 3,691
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Re: I've Had It With SM! (again)
Hence the problem with "being new to the game"
One of the reasons why most of us here paid our dues in our trades before striking out on our own. Networking is something that can only truly take place over time by getting to meet people and working on many jobs. Too often many want to take the strike it rich quick approach and I think these lead services were tailor made for such people. |
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#4 |
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Handle It!
Trade: Everything The Union Guys Do Not Want To Do
Join Date: Feb 2008
Location: Brooklyn, NY ~ Haverford, PA
Posts: 9,367
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Re: I've Had It With SM! (again)
My only retort is this.........
"Again"........ Learn or recommit! Apparently you did not learn! Shame on you!.![]() (This is said in fun and good spirit!!!)
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Something to One may be Nothing to another! Ultimate Wisdom--------- http://www.youtube.com/watch?v=OW-cnizLDEE Last edited by MALCO.New.York; 04-14-2009 at 11:25 AM. |
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#5 |
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Certified Remodeler
Trade: Kitchen bath remodeler
Join Date: Jul 2007
Location: North Oaks,MN
Posts: 3,207
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Re: I've Had It With SM! (again)
You know, if I pet my neighbors dog and he bites me, I'm done petting that dog.
Same !
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Vote for Pedro Kitchen, bath, St Paul remodeling Minneapolis Remodel Blog 203K Loan Consultant Minnesota |
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#6 |
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Dave from Macatawa
Trade: GC, cabinet maker and remodeler
Join Date: Jan 2009
Location: Austin, TX
Posts: 277
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Re: I've Had It With SM! (again)
OK, I have posted my SM comments before. I have not used them and based on my experience would not.
Curious, You sold Three ? How much did those 3 cost you when you add all the $$ paid to SM? What was the gross $$ of work you did for the 3 sold? |
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#7 |
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Motorboatin' son of a ...
Trade: General Contractor
Join Date: Feb 2008
Location: Orange County, CA
Posts: 1,069
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Re: I've Had It With SM! (again)
I don't even use SM and I can't stand them. They call me every day and leave a message. They're always asking some stupid question to get me to call back so they can try to sell me once they've got me on the phone. I already told them, give me three free leads and I will evaluate whether their service is reputable or not. Still haven't received my 3 leads...
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#8 |
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the pipe master
Trade: plumbing, solar
Join Date: Oct 2008
Location: Central, Fl
Posts: 497
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Re: I've Had It With SM! (again)
I had the same luck with them. Try working with the licensing dept. They tried to tell me that as a certified plumbing contractor, I'm not licensed to install residential water mains (Florida law)
![]() I after waisting a bunch of my time and money I came to the conclusion that they are a joke and cancelled. They have been hounding me ever since to come back
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Plumber, Repiping, Replumbing, Leak Detection, Solar Water Heater, Polk County Plumber, Lakeland Plumber, Winter Haven Plumber |
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#9 |
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Helping You Go Green!
Trade: Electrical Contractor
Join Date: Mar 2009
Location: Fort Worth, TX
Posts: 40
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Re: I've Had It With SM! (again)
interesting stuff
I've used lead services in telecom with mixed results, so I'm not too surprised to hear similar results in construction.
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Lighting Retrofit Company | Fort Worth Electrician | Generator Installation | Lighting Retrofit |
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#10 |
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Pro
![]() Trade: Contractor hosting
Join Date: Aug 2008
Location: Vancouver, BC
Posts: 401
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Re: I've Had It With SM! (again) |
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#11 |
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Pro
Trade: Deck Builder
Join Date: May 2007
Location: Indiana
Posts: 311
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Re: I've Had It With SM! (again)
Total lead costs = $663
Total gross sales = $4,900 13.5% of gross sales 42.7% of gross profit! These 3 sales consisted of two small simple treated decks & one repair job for a 10' long standard treated shadowbox screen panel at the end of a deck. So even the jobs themselves weren't of any real quality. I know AGAIN. Things were slow so I figured I'd try some new tactics to see if they land some more sales & contacts. They helped, but the general results were still junk. |
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