Originally Posted by Lanham79

Thank you for all of those who kindly replied. I wanted to take a moment to let you all know that the issue was resolved and received our fee in full after she had a contractor that specializes in HWF's take a look at the floors. He, as well informed her that the floors needed to be refinished. What she plans to do, Im not sure of.

I may be new, but Im not stupid. We did have a signed contract and recieved a deposit before the work was set to begin. I ALWAYS use contracts.

As far as my fee, this fee was a discounted rate. Also, bear in mind that I am in West Virginia. Your fees may not be the same as the fees in our area.