Help!!

RJR1969

We just installed an Bruce prefinished engineered wood floor. Some genius slid a piece of furniture across the living room, and now there are two long deprections. I say deprections because they are not scratches, but there are very noticeable when the light hits the floor right. It is an interlocking, no glue floating floor. To make a repair and change about 20, that's right, I said 20, boards in the middle of the floor, seems like a nightmare. Is there any way to bring the grain up to make them less noticeable?? Someone suggested putting an iron over a damp cloth, but that didn't work. Has anyone run into this problem before?

rselectric1

Hopefully the "genius" is not someone in your employ or that you are responsible for.

I always oppose engineered flooring for this very reason.

Even pulling out a fridge without the proper precautions will turn into a costly repair.

I've yet to see a product, or a repair that will fix what you have described. It's always ended up being a replacement of the affected units. Hopefully the die lot/run is still available or you have extra.

Yes it is a nightmare.

However, you are asking in the right forum. Lot's of talent around here and I would be curious too in hearing if there is a new innovation.

Good luck.

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griz

I'm surprised the iron trick didn't delaminate the floor.

RJR1969

We tried it on a scap, just in case.

eXpatRioteX

The iron over a damp cloth is a very old trick, but i'm assuming the surface finish is preventing the water from entering the wood, which is essential to the first step of the trick.

The damp cloth and iron trick has 2 steps. Step 2 is to sand smooth, which im assuming you would wish to avoid.




You could drag the furniture over the rest of the floor and sell it as a upgraded faux reclaimed floor. Try mixing up the drag marks with different types of large furniture.

tazmanian

it sux..........however your only option is to pull up the pieces and redo them. if not you will be stuck with a bad rep...and it can impede ( mess up ) future business with customer and two other people they tell you f&cked up........up to you.....but it is the cost of doing business....sorry to be the bearer of bad news..but sometimes we have to step it up and be big boys...........

good luck

PrestigeR&D

iron.....ah...that will not work , the lack of wood will not allow for that kind of lift on the grain............ going to have to rip it up...

Brian.

tcleve4911

Remember that the client is watching how you address an insurmountable problem.

Sit back, take a look at the scope of doing a real repair ...........and go for it.

Don't skimp out. Don't try to minimize the task.

Represent the clients' best interest.

What if you were the client??????

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PrestigeR&D

despise that flooring.. honeslty.... the problems that can happen with that flooring are insurmountable.. if that was a "REAL" T&G wood floor..-"NO STAIN" that could have been repaired... you would have to recoat the entire floor for a level sheen ...but a lot less headaches....and it would not even show up after your done.......just like brand new

Brian

PrecisionFloors

If it is a floating clic-lock floor, disassemble the floor up to the damaged boards, replace, and re-assemble. It's not as daunting a task as it seems. It usually takes me longer to pull the mouldings and move the furniture than it does to do the repair.

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Floorwizard

good point.

out of the box idea, but interesting and funny.
That extra manufacturing process can score you some extra cash

that really is the best point here.
Being a hero can bring in more money that you think you lose.

Being a glueless floor, then this is most likely the case. I agree.

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covaltleveling

Possibly sand the area in a very fine and detailed way. Then apply sealer or if needed some type if filler and faux finish the areas. Bummer.....

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tcleve4911

very fine and detailed way with a faux finish??????????????WTF

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rusty baker

What is a "deprection"? Never seen such a word.

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PrecisionFloors

Uh....No. Try again, thanks for playing

Waaaay too much over-thinking going on in this thread. I gave the answer already

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Tile, Hardwood, Laminate, and Resilient
Installation, Sales & Repair - "We do it right the FIRST time"