Well, the customer didn't answer your follow-up call and now you are faced with a difficult decision - to leave a voice mail or not? What do you do? If you're like most people, you will leave your typical follow-up message of, "Hello Mr. Smith, this is Eric with XYZ Roofing. I just wanted to follow-up... Read More
This is unsafe. . {"typ... Read More
Our town was hit by grapefruit size hail last May. Not only was the hail big but the Roofing Contractor's trucks that swooped in to catch a piece of the action were too-absurdly big. All over town were roofing trucks that required a ladder and a roofer unafraid of heights to climb into. They could be heard blocks away as the... Read More
Soon swimming pool and spa code will be upgrade to provide pool safety and meet the requirements of the Virginia Graeme Baker Act will soon be available for adoption by jurisdictions and use by contractors. The ISPSC is expected to be availab... Read More
How much can you afford to pay for a click? Assume the click is from a qualified visitor - someone that lives in your geographic service area looking for your product or service. What can you afford to pay to get one new qualified visitor to your website? Don't panic if you don't know the answer. Most... Read More
"Sustainability". An old word, with new meaning. A 'buzzword'. By definition, "the capacity to endure" -- derived from the Latin 'sustinere' ('tenere', to hold; 'sus', up). But with recent interest in environmental stewardship, 'sustainability' conjures talk about conservation, and minimizing our im... Read More
Armand Hand went to an education committee meeting today for the first time ever. Why today? He is a very successful builder who’s lived and worked here in Skagit County nearly all of his 50+ years. He doesn’t need to attend such things. Why do I, after 10+ years, continue to serve on that same committee? I’ve put in... Read More
I turned down a job yesterday. The potential client was explaining his project and as soon as he mentioned the name of the architect, I stopped him. "Sorry, Frank," I said, "I will not work with that archit... Read More
It’s a common story. A commercial contractor buys a general liability policy in order to fulfill a contract. He spends weeks shopping for the best rate and buys a policy that includes additional insured endorsemen... Read More
If you don't invest in SEO, you might find yourself "SOL" in 2012! In my last blog post, I defined SEO and gave you the minimum you should know about optimizing your website's code, struct... Read More
